Mercure Pattaya Ocean Resort 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.2/5 1.155 görüş

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Mercure Pattaya Ocean Resort - Image 1
Mercure Pattaya Ocean Resort - Image 2
Mercure Pattaya Ocean Resort - Image 3
Mercure Pattaya Ocean Resort - Image 4
463/100, Moo 9, Pattaya Second Road, Nhongprue Banglamung, 20150 PATTAYA, Tayland

Açıklama

Otel ekstraları

  • Ocean resort with mini water park, mini rock climbing & cave

  • 200 metres away from Pattaya beach

  • Walk to beach,Terminal 21 Pattaya, Art in Paradise

  • Pamper your kids everyday with MyKids package

  • Free flow & unique beverage experience with MyGlass Package

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Otelin konumu

Mercure Pattaya Ocean Resort

463/100, Moo 9, Pattaya Second Road, Nhongprue Banglamung
20150 PATTAYA
Tayland

GPS:12.94721, 100.887436

Telefon
Faks +66 2 659 2889

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

MOLTEN

Savour a variety of delicious Thai and international cuisine at the popular all day dining Molten Restaurant. Guests who want to dine in the privacy of their rooms can opt for the in-room dining option, which is also available all day.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.2/5  1.155 görüş

TripAdvisor Derecesi  3.9/5  1.018 görüş

Great beach location and clean rooms, but with some frustrating issues

Tripadvisor puanı 3.0/5

akos TripAdvisor onaylı yorum

This resort suits beach proximity seekers, we booked two rooms (1006 and 1007) for our stay, and overall, it was a mixed experience with clean facilities but some notable issues. The rooms were clean and came with balconies, which seem standard here, offering nice views. Beds were comfortable for good sleep, but we missed body lotion in the bathroom amenities. The iron was faulty, it burned a t-shirt on low heat and was unusable overall, which was frustrating. The air conditioning was excessively loud and made the room too cold, disrupting rest at times. The pool on the 5th floor is a highlight for relaxation, though the water felt quite cold. It's family-friendly with good vibes, the staff were generally friendly and helpful throughout our stay. However, at check-out, the receptionist showed papers from other guests and struggled with English, causing confusion.

Staff not accommodating, terrible breakfast, tiny gym, small and noisy rooms, insects under carpet, rock solid beds.

Tripadvisor puanı 3.0/5

lylnas TripAdvisor onaylı yorum

Rooms are small and beds accommodate only 2 people. You have to pay extra for beds for children, even under 12. The manager, blamed this problem on hotels.com but still offered us as customers no compensation for the inconvenience. Our room had lots of tiny insects crawling on the floor which we noted second night. On top of this, we had a room that had an interconnected door and could hear the next door guests arguments the whole night so we got zero sleep. I also asked for extra mattress topper as the beds were rock hard and the front desk said they had none. However, when complaining to the manager they said they have so not sure what is what. The breakfast was terrible with no variation and offered only carbs and fried options and soggy omelettes. We stayed here 2 nights rather than expected 11 nights. Unfortunately I can’t recommend this hotel. Although the pool area is great, despite ice cold water, and the tiny kids club, I think it was a terrible stay and there are much better hotels for families.

This hotel is a Disgrace for the Mercure Brand

Tripadvisor puanı 1.0/5

Explore07404160571 TripAdvisor onaylı yorum

I don’t usually write reviews, but this time I feel I have to share my experience. I generally like Mercure hotels, but not this one. I stayed at Mercure Pattaya Ocean Resort from 27 December 2025 to 3 January 2026. Based on other reviews I expected it might be bad, but I didn’t think it could be this bad. I strongly do not recommend this hotel. The rooms are outdated, and the service is the worst I’ve experienced at any Mercure property. The rooms are extremely worn out — old furniture, poor condition, and very small. We requested an extra bed for our child, and after they placed it in the room, it basically became one huge bed from wall to wall. That’s how tiny the room is. There were constant issues with the elevators. From time to time, one of the two elevators didn’t work, which is a nightmare for such a large building. Getting up and down from the 14th floor was a real challenge: the elevator stopped on almost every floor, it was always crowded, and it took forever. Check-in was also problematic. We waited two hours for our room and only got it around 4 PM, even though check-in is supposed to be at 2 PM. I had contacted the hotel staff several days in advance and confirmed our arrival time. Also, I have ALL Accor Platinum status, which normally includes early check-in benefits. On top of that, they gave me the wrong room type. I booked a room with one king-size bed but was given two single beds pushed together, with an uncomfortable gap in the middle. It’s not acceptable to allow these bookings if the hotel cannot provide the promised room type. The front desk staff did not help resolve this at all. Another serious issue: the bathroom sometimes had a strong sewage smell. Someone came once to “fix” it, but the smell never went away. It was absolutely awful. Breakfast deserves a separate mention. Tea bags were only provided if you specifically asked the staff — I have never seen this before, not even in 3-star hotels. I ordered an omelet and waited over 20 minutes, and when it arrived, the toppings were wrong. They remade it three times, and by then I had already finished breakfast with other food. The overall food selection was very limited. To make matters worse, there were small bugs in the room. I couldn’t even identify what they were. They were everywhere — including on the bed, and even crawling on you while you are lying down. Booking reference: PGLSDFKF

Great stay

Tripadvisor puanı 5.0/5

Wen W TripAdvisor onaylı yorum

It's a beautiful and convenient downtown hotel. Room is compact and clean, as my Platinum status Anya did her effort to upgrade our room and nice tone of voices to explain my benefits. Pool on upstairs is more peaceful, less kids. Highy recommend Mercure Pattaya.

Dear Wen W, We very much appreciate your comments regarding your stay at Mercure Pattaya Ocean Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ms. Panadda Injai – Front Office Manager

Good Property, Nice Location, Good Prices

Tripadvisor puanı 4.0/5

Anisharma565 TripAdvisor onaylı yorum

Decent Hotel. Location is prominent of course, Service is good too, Rooms are good. Not excellent but yeah good. When you're in Pattaya you hardly try hotel food so yeah same case. But Definitely a nice property, any way it's Mercure. Nightly rate is decent enough.

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