Mercure Pattaya Ocean Resort bintang 4

Catatan tamu Avis (Peringkat ALL) 4.3/5 1.140 ulasan

Jaminan Harga
Terbaik
Mercure Pattaya Ocean Resort - Image 1
Mercure Pattaya Ocean Resort - Image 2
Mercure Pattaya Ocean Resort - Image 3
Mercure Pattaya Ocean Resort - Image 4
463/100 MOO 9, Pattaya Second, Road Nhongprue Banglamung, 20150 PATTAYA, THAILAND, 20150 PATTAYA, Thailand

Deskripsi

Keistimewaan hotel

  • Resor laut dengan taman air mini, panjat tebing dan gua mini

  • 200 meter dari Pantai Pattaya

  • Dekat pantai, Terminal 21 Pattaya, Art in Paradise

  • Manjakan anak Anda setiap hari dengan paket MyKids

  • Minuman sepuasnya dan pengalaman minuman unik dengan paket MyGlass

Akomodasi kami

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Lokasi hotel

Mercure Pattaya Ocean Resort

463/100 MOO 9, Pattaya Second, Road Nhongprue Banglamung, 20150 PATTAYA, THAILAND
20150 PATTAYA
Thailand

GPS:12.94721, 100.887436

Telepon
Fax +66 2 659 2889

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Menerima hewan
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

MOLTEN

Nikmati beragam hidangan lezat Thai dan internasional di Molten Restaurant yang populer dan buka sepanjang hari. Para tamu yang ingin bersantap di kamar dapat memilih opsi makan malam di kamar, yang juga tersedia sepanjang hari.

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Cari tahu selengkapnya

Peringkat ALL  4.3/5  1.140 ulasan

Peringkat TripAdvisor  3.9/5  1.013 ulasan

This hotel is a Disgrace for the Mercure Brand

Catatan Tripadvisor 1.0/5

Explore07404160571 Ulasan TripAdvisor tersertifikasi

I don’t usually write reviews, but this time I feel I have to share my experience. I generally like Mercure hotels, but not this one. I stayed at Mercure Pattaya Ocean Resort from 27 December 2025 to 3 January 2026. Based on other reviews I expected it might be bad, but I didn’t think it could be this bad. I strongly do not recommend this hotel. The rooms are outdated, and the service is the worst I’ve experienced at any Mercure property. The rooms are extremely worn out — old furniture, poor condition, and very small. We requested an extra bed for our child, and after they placed it in the room, it basically became one huge bed from wall to wall. That’s how tiny the room is. There were constant issues with the elevators. From time to time, one of the two elevators didn’t work, which is a nightmare for such a large building. Getting up and down from the 14th floor was a real challenge: the elevator stopped on almost every floor, it was always crowded, and it took forever. Check-in was also problematic. We waited two hours for our room and only got it around 4 PM, even though check-in is supposed to be at 2 PM. I had contacted the hotel staff several days in advance and confirmed our arrival time. Also, I have ALL Accor Platinum status, which normally includes early check-in benefits. On top of that, they gave me the wrong room type. I booked a room with one king-size bed but was given two single beds pushed together, with an uncomfortable gap in the middle. It’s not acceptable to allow these bookings if the hotel cannot provide the promised room type. The front desk staff did not help resolve this at all. Another serious issue: the bathroom sometimes had a strong sewage smell. Someone came once to “fix” it, but the smell never went away. It was absolutely awful. Breakfast deserves a separate mention. Tea bags were only provided if you specifically asked the staff — I have never seen this before, not even in 3-star hotels. I ordered an omelet and waited over 20 minutes, and when it arrived, the toppings were wrong. They remade it three times, and by then I had already finished breakfast with other food. The overall food selection was very limited. To make matters worse, there were small bugs in the room. I couldn’t even identify what they were. They were everywhere — including on the bed, and even crawling on you while you are lying down. Booking reference: PGLSDFKF

Great stay

Catatan Tripadvisor 5.0/5

Wen W Ulasan TripAdvisor tersertifikasi

It's a beautiful and convenient downtown hotel. Room is compact and clean, as my Platinum status Anya did her effort to upgrade our room and nice tone of voices to explain my benefits. Pool on upstairs is more peaceful, less kids. Highy recommend Mercure Pattaya.

Good Property, Nice Location, Good Prices

Catatan Tripadvisor 4.0/5

Anisharma565 Ulasan TripAdvisor tersertifikasi

Decent Hotel. Location is prominent of course, Service is good too, Rooms are good. Not excellent but yeah good. When you're in Pattaya you hardly try hotel food so yeah same case. But Definitely a nice property, any way it's Mercure. Nightly rate is decent enough.

Great stay good location well trained staff!

Catatan Tripadvisor 4.0/5

BBBBBBillly Ulasan TripAdvisor tersertifikasi

I recently stayed at this hotel as my second time. I had checked in with K Anya, her service is very good she always smile to the guest. Khun Bowwie at the bar also really nice she recommended me a lots of the menu which I felt impressed! Lastly I totally enjoyed the service from Khun Phatcha at breakfast she always greeted me with smile which I feel happy!

Dear BBBBBBillly, We very much appreciate your comments regarding your stay at Mercure Pattaya Ocean Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ms. Panadda Injai – Front Office Manager

Mercure Ocean Resort Pattaya. Exceptional team ie Poj in Concierge, Bobby at reservation & M Lounge team. Great Hotel

Catatan Tripadvisor 5.0/5

Jaliya D Ulasan TripAdvisor tersertifikasi

Exceptional team ie Poj in Concierge, Bobby at reservation & M Lounge team. Great Hotel & top location in North Pattaya.

Dear Jaliya D, We very much appreciate your comments regarding your stay at Mercure Pattaya Ocean Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ms. Panadda Injai – Front Office Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.283 ulasan 9.6/10 Lokasi
  • 1.538 ulasan 6.1/10 Kamar
  • 1.758 ulasan 8.5/10 Pelayanan
  • 45 ulasan 5.9/10 Internet
  • 730 ulasan 6.1/10 Kebersihan
  • 605 ulasan 3.8/10 Kenyamanan
  • 590 ulasan 7.1/10 Sarapan
  • 456 ulasan 9.4/10 Pantai

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Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.