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Hotel Novotel Muenchen City Arnulfpark 4 estrellas

Nota de clientes de Avis 4.7/5 10.764 opiniones

Hotel aprobado por ALLSAFE

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Habitación 1

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+ 21 Servicios

Extras del hotel

  • Hotel con el certificado ALLSAFE

  • A solo 1,8 km de la estación de tren principal y a 200 m del tranvía

  • Restaurante y bar "The Flave" con pan 100 % casero

  • 185 habitaciones con aire acondicionado, sauna y gimnasio con luz natural

  • Un total de 7 salas para conferencias con luz natural y el concepto Novotel Premium Meeting

Este hotel participa en Planet 21 y actúa en favor de la hospitalidad positiva.

Localización del hotel

Novotel Muenchen City Arnulfpark

Arnulfstrasse 57
80636 múnich
alemania

Tel: +49892420780

Fax: (+49)89/242078150

Registro a partir de 15h00

Salida hasta 12h00

  • 16, 17 :  16, 17 MARSSTRASSE

  • En avión

    MUNICH FJS AIRPORT A 35 km /21 millas

  • En tren

    HAUPTBAHNHOF A 2 km /1 millas

GPS :48.145601, 11.539065

Servicios hoteleros

GOURMETBAR

En el restaurante The Flave todo gira en torno al pan elaborado por nuestro maestro panadero en horno propio, todo 100 % casero. Tanto si te apetece un aperitivo como algo más suculento, nuestros bollos podrán saciar tu apetito en cualquier momento.

Servicios en el hotel y en las inmediaciones

Registro a partir de - Salida hasta

Resumen

  • Aparcamiento
  • Restaurante
  • Hotel accesible en silla de ruedas
  • Bienestar
  • Aire acondicionado
  • Wifi
  • Desayuno
  • Bar
  • Salas de reunión
Servicios de catering
  • Un Restaurante
  • Un Bar
  • Desayuno
    • Bufé De pago
  • Servicio de habitaciones
    • Aperitivos fríos
    • Comidas calientes
Reuniones/eventos
  • 7 Salas de reuniones
  • Centro de negocios
    • Centro de negocios de autoservicio
Accesibilidad
  • Hotel accesible en silla de ruedas
Servicios y equipamiento del hotel
  • Información del hotel
    • 185 habitaciones
    • 5 habitaciones for people with reduced mobility
    • Sin habitación familiar
    • 10 habitaciones comunicadas
    • 185 habitaciones para no fumadores
    • 6 plantas
  • Languages spoken at the hotel
    • Polaco
    • Italiano
    • Inglés
    • Alemán
    • Francés
    • Español
  • Servicios de lavandería y aparcacoches
    • Limpieza en seco y planchado
  • Wifi
    • Línea de conexión de alta velocidad
    • Wi-Fi en áreas comunes
    • Wi-Fi en el hotel
    • Internet de alta velocidad
  • Aire acondicionado
    • Aire acondicionado
  • Instalaciones adaptadas para personas con movilidad reducida
  • Instalaciones libres de humos
  • Zona de registro de entrada y salida
    • Ampliación de la hora de salida
  • Material de oficina disponible
    • Máquina de limpieza de calzado
  • Plancha
    • Plancha en recepción
Acceso al alojamiento
  • garage De pago
    • Cerca de la propiedad
    • 50 plazas de aparcamiento
    • Público
    • Unidades de recarga de vehículos eléctricos, 3,7 kVA
    • Aparcamiento siempre abierto
  • Private Parking De pago
    • En las instalaciones
    • 50 plazas de aparcamiento
    • Personal
    • Unidades de recarga de vehículos eléctricos, 3,7 kVA
Bienestar
  • Fitness room and Sauna
    • En las instalaciones
    • Sauna
Familia
  • Servicios para niños
    • Canales infantiles
    • Zona de videojuegos
    • Zona de juegos interior para niños
    • Zona de juegos

Nuestros alojamientos

Idónea para viajes de negocios o estancias en familia. Alojamiento y desayuno gratuitos para 2 niños menores de 16 años que compartan habitación con padres o abuelos. 185 habitaciones climatizadas con modernos servicios y acceso gratuito a Internet WIFI.

Tus reuniones y eventos

Nuestras salas de reuniones

  • Número de salas de reuniones: 10

  • Tamaño máximo: 120 m²

  • Capacidad máxima: 100 personas

Más información

Valoraciones de
Novotel Muenchen City Arnulfpark de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL 4.7/5

10.764 opiniones

Valoración de TripAdvisor 4.5/5

1.430 opiniones

2021 Certificado de excelencia de TripAdvisor
Certificado de excelencia 2021

Estancia agradablr

Nota de clientes de Avis 4.5/5

Etp Familias - 26/09/2021 Comentarios confirmados ALL

La habitación es moderna y bien equipada. El personal es muy amable y el desayuno, aunque no es muy variado, sí es de calidad.

Dear Ms. T., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

Estancia agradable

Nota de clientes de Avis 4.0/5

Harald Parejas - 10/07/2021 Comentarios confirmados ALL

Buena ubicación para visitar nuestros familiares que viven en Marlene Dietrich Straße. Excelente limpieza de habitación 224. Personal muy simpático en recepción. Buen desayuno pero demasiado caro.

Dear Mr. M., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and your room in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

Buen hotel

Nota de clientes de Avis 3.5/5

Carlos Negocios - 04/04/2021 Comentarios confirmados ALL

Ha estado bien. Mejorar el desaayuno

Dear Mr. C., I am very pleased that you took the time to review your visit with us at Novotel München City Arnulfpark. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement regarding the breakfast. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jochen Fuchs General Manager

Buena ubicación", "Estancia agradable

Nota de clientes de Avis 4.5/5

Ikhlass Familias - 19/07/2020 Comentarios confirmados ALL

buena

Dear Mr. M. Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours Sincerely, Jochen Fuchs General Manager

Estancia agradable

Nota de clientes de Avis 4.0/5

Maria Familias - 14/07/2020 Comentarios confirmados ALL

La experiencia muy buena. El personal muy agradable. La habitación perfecta. Lo único que me extrañó fue que se me bloqueasen 400 euros de mi tarjeta de crédito. Aunque estuviese pagada la totalidad de la estancia. Ayer salí del hotel y aun no se ha quitado el bloqueo. He ido a muchos hoteles, incluso de su misma cadena y nunca me había pasado. Soy del club de clientes y eso me ha chocado.

Dear Luisa I am very pleased that you took the time to review your visit with us at Novotel München City Arnulfpark. Thank you for your positive review, the nice feedback, and also for your critique. I absolutely understand your disappontment regarding the deposit taken upon checkin. It is a regular standard in almost all 4 and 5 star city hotels worldwide to take a deposit upon checkin to guarantee for all extras that might be consumed during the stay. In return you get the option to charge restaurant or bar invoices (e.g. breakfast), as well as minibar, parking or wifi on your room and pay all together upon checkout. As ibis hotels do not have most of these extra services they do not need to take that deposit in advance. I can guarantee to you that the amount (EUR 50 per night) was blocked on your card only. We never charged it and it was unblocked 24 hours after checkout directly from our system. From that moment on we do not have any access to the amount anymore and the money will be available in your card limit within a few days again. Nevertheless I ask you to accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words in other aspects. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jochen Fuchs General Manager

Muy moderno hotel

Nota de clientes de Avis 5.0/5

Andrea Familias - 03/03/2020 Comentarios confirmados ALL

Muy bien. La recepcion y la posibilidax de hacer el check im.antes. muy limpio.

Dear Ms. D., Thank you for staying with us at Novotel München City Arnulfpark and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the positive remarks on the reception. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Jochen Fuchs General Manager

Excelente Hotel

Nota de clientes de Avis 5.0/5

Luis Familias - 05/01/2020 Comentarios confirmados ALL

Cumple lo efrecido con un personal amable

Dear Mr. V., Thank you for staying with us at Novotel München City Arnulfpark and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the positive remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Jochen Fuchs General Manager

Excelente hotel

Nota de clientes de Avis 5.0/5

Mireia Familias - 21/12/2019 Comentarios confirmados ALL

Nuestra estancia fue perfecta. Al llegar, nos mejoraron la habitación y pudimos hacer el check-in antes de la hora. Todo el personal fue muy simpático y servicial. La habitación era moderna y la cama muy cómoda. El hotel está bien comunicado con el centro y el aeropuerto. Volveremos sin dudarlo.

Dear Ms. C., Thank you for taking the time to review your stay at Novotel München City Arnulfpark. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jochen Fuchs General Manager

Genial

Nota de clientes de Avis 5.0/5

Mary Familias - 17/12/2019 Comentarios confirmados ALL

En general todo bien.

Dear Ms. del V., Thank you for staying with us at Novotel München City Arnulfpark and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the nice comment. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Jochen Fuchs General Manager

Extraordinaria estancia en familia

Nota de clientes de Avis 4.5/5

Gerardo Familias - 18/11/2019 Comentarios confirmados ALL

Muy placentera. Tanto los servicios, la ubicación como el precio fueron excelentes.

Dear Mr. A., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the nice comments. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, Jochen Fuchs General Manager

Ubicación y servicio excepcional

Nota de clientes de Avis 4.5/5

Jesus Familias - 22/10/2019 Comentarios confirmados ALL

Cerca del centro y tren. Desayuno muy bueno y la habitación y baño bastante bien.

Dear Mr. M., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the great remarks on the breakfast and the service. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, Jochen Fuchs General Manager

Excelente

Nota de clientes de Avis 5.0/5

Eduardo Familias - 06/09/2019 Comentarios confirmados ALL

Gran atención por parte del personal del hotel, trato amable en todo momento

Dear Mr M., We very much appreciate your comments regarding your stay at the Novotel München City Arnulfpark. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise for the staff. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jochen Fuchs General Manager

Satisfecho

Nota de clientes de Avis 4.5/5

Luis Familias - 02/09/2019 Comentarios confirmados ALL

Buena

Dear Luis, Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours Sincerely, Jochen Fuchs General Manager

Munich

Nota de clientes de Avis 3.5/5

Anónimo Familias - 01/09/2019 Comentarios confirmados ALL

Positiva. El personal muy atento. Quizas la limpieza la encontramos algo insuficiente. Las camas y el baño debían estar más limpios.

Dear Ramon Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. We do appreciate ratings as well as written feedback from our guests as it helps us improve our continuous efforts for the best service possible. Your opinion matters to us. Thank you very much for your good ratings for our team. I do acknowledge, however, that there is still “room for improvement” for our housekeeping. Please be assured that this particular issue will be addressed and discussed within our local team and that we will try our best to improve in this area even more. My colleagues and I are looking forward to your next visit, which I hope will leave you completely satisfied. Best regards, Jochen Fuchs General Manager

Buen hotel, muy bien comunicado

Nota de clientes de Avis 4.0/5

Javier Familias - 11/08/2019 Comentarios confirmados ALL

Hotel cómodo y bien comunicado, el personal del desayuno muy amable y colaborador, en la recepción nula empatía al llegar. Negativo la espera hasta las 15 h. para acceder a la habitación

Dear Javier Thank you very much for your visit and for taking the time to write a review on your stay at Novotel München City Arnulfpark. We appreciate your positive ratings in almost all categories and like the fact that you enjoyed your visit with us and our breakfast in particular. As it is our top priority that you are satisfied with our services, we were especially glad to receive high ratings in this category. I gladly passed this on to my team and would like to send a sincere “thank you” on their behalf. We regret to hear that you were not completely satisfied with our front desk team. It is very important to get a good and warm first impression and I am sorry that we did not meet your expectations here. We all hope to welcome you as a guest soon again. Best regards, Jochen Fuchs General Manager

Muy buen hotel!!

Nota de Tripadvisor 5.0/5

613vanessaf En familia - 30/04/2019 Valoración certificada de TripAdvisor

Hotel bien ubicado, cerca a transporte, atención impecable, check in rápido y desayuno muy completo y para todos los gustos! Con los Niños son muy especiales, tiene guardería para ellos, es un hotel muy familiar.

On behalf of my entire team as well as on a personal note, I would like to thank you for the excellent rating and the amazing remarks on the breakfast and especially on the staff. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We really hope to be able to welcome you and your family again as our guests. Best regards, Jochen Fuchs General Manager

Entrega de habitación muy muy tarde. Perdimos un día de vacaciones

Nota de Tripadvisor 1.0/5

Passport23961603636 En familia - 06/01/2019 Valoración certificada de TripAdvisor

Entregaron la habitación muy muy tarde. Perdimos un día de vacaciones esperando la habitación. Al estar en la ciudad sólo dos días, la desilusión fue bastante grande. Nunca volveré a este hotel. No me arriesgo a perder otro día esperando.

I am very sorry if that we failed to meet your expectations and something went wrong. Please accept my apologies for any inconveniences caused. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. We hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Jochen Fuchs General Manager

El mejor hotel calidad- precio.Un hotel muy acogedor limpio moderno un desayuno de 10.Que más podemos pedir?

Nota de Tripadvisor 5.0/5

441arantzae En familia - 13/04/2017 Valoración certificada de TripAdvisor

Es un hotel muy acogedor, moderno cerca del metro.Ideal para familias con niños. El trato en recepcion excelente, su desayuno exquisito. Solo hubo una persona en cafetería quemo nos gustó el trato que nos dio, pero lo compensa el resto.

Thank you for your positive review, the great feedback, and also for your critique. We take your input very seriously and I have already discussed it with the managers. Please accept my sincerely apologies for the behaviour of the employee at the bar. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jochen Fuchs General Manager

Ideal para familias

Nota de Tripadvisor 4.0/5

mdoloresadelaa En familia - 06/01/2017 Valoración certificada de TripAdvisor

El hotel tiene un hall impresionante. Las habitaciones son amplias y el buffet de desayuno abundante y variado. Esta a unos 200 metros de dos líneas de tranvía que te llevan a la estación central o al centro.

Thank you very much for the great family friendly feedback. We are very pleased that you enjoyed our services, the breakfast and your overall stay with us. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Jochen Fuchs General Manager

AGRADABLE ESTANCIA AUNQUE UN POCO FRÍA

Nota de Tripadvisor 4.0/5

marialB146WU En pareja - 26/12/2016 Valoración certificada de TripAdvisor

Todo y que estuvimos muy bien en el hotel, la habitación era fría, costaba de calentar y cuando entrabas en la habitación no sentías ese calor de hogar. Por lo demás estuvo muy bien, tanto las instalaciones como el personal.

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