Dear Mrs. Soo, We very much appreciate your comments regarding your stay at the Pullman Danang Beach Resort. We are so sorry to hear that the noisy from next room was effect to your room. About the fruit quantity at breakfast, i already share to our F&B manager to take a look and manage well all the time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hoai Phan Front Office Manager

Dear Mrs. Youngeun K., We very much appreciate your comments regarding your stay at the Pullman Danang Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding to the aircon at the restaurant, we are so sorry to inform that it was suddenly broken and we need few days to fix and now back as normal. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hoai phan Front Office Manager.

Dear Mrs. Yunmi , Thank you for taking the time to tell us about your experience at the Pullman Danang Beach Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Regarding to the kid club, please inform that we do have kid club and many activities inhouse, also at the breakfast and on the beach site. I'm so surprise when you comment no kid club. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hoai Phan Front Office Manager,