노보텔 다낭 프리미어 한 리버 호텔 5성

고객 평점 (ALL 평가) 4.4/5 5,603 리뷰

ALLSAFE 승인 호텔

정보 메시지

노보텔 다낭 프리미어 한 리버
지도에서 보아라.
+ 27 서비스

호텔 추가 정보

  • 특별한 다낭 시내 중심부 위치

  • "여행자 관광지 및 국제 공항까지 편리한 이동 "

  • "TripAdvisor에서 선정된 다낭 내 384개 호텔 중 상위 10위 기록 "

  • 도시 파노라마 전망이 가능한 발코니 포함 객실

  • "유연하고 다양한 식사 및 서비스 옵션

호텔 위치

노보텔 다낭 프리미어 한 리버

36 Bach Dang Street
Hai Chau District
02363 다낭
viet nam

팩스: (+84)2363929998

체크인 시간 : 14h00부터

체크아웃 시간 : 12h00까지

GPS:16.077222, 108.223333

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

요약
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 통행 가능 호텔
  • 웰빙
  • 에어컨
  • Wi-Fi
  • 조식
  • 회의실

THE SQUARE

Step in the Square to experience a lavish breakfast buffet each morning. Then as the sun sets, the restaurant transforms to offer theme buffet prepared live by our talented chefs in sparkling open kitchen and once a week seafood extravaganza night.

숙박

저희 호텔의 탁월한 편의 시설과 개방형 객실 컨셉은 휴가나 출장 등 어떤 이유로 여행을 하시든 모든 고객의 요구를 충족시켜 드릴 수 있다고 자부합니다. 노보텔 다낭 프리미어 한 리버의 현대적이고 넓은 객실은 고객의 편안한 휴식을 위해 특별히 설계되었습니다.

미팅 및 이벤트

미팅룸

  • 미팅룸: 6개

  • 최대 사이즈: 475

  • 최대 수용 인원: 526 명

  • 최대 연회 수용 인원: 280 명

자세히 보기

노보텔 다낭 프리미어 한 리버
고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가 4.4/5

5,603 리뷰

TripAdvisor 평가 5.0/5

3,381 리뷰

2021 트립어드바이저 우수 인증 (Certificate of Excellence)
2021으뜸 시설
고객 평점 5.0/5

K. Y. S. 가족 - 04/05/2021 전체(All) 통지 확인

좋은 가격, 편안함, 친절한 직원 서비스아파트의 엘리베이터가 너무 느려요.

Dear Mr. k. YONG S., Thank you so much for taking the time to share your feedbacks with regard to your current stay at Novotel Danang Premier Han River. We are so happy to learn that you have had a good stay and enjoyed our hotel's services. Your compliment is such a great encouragement to all of our staffs as we always strive our best to bring the customer the best service as we can. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ms. Dung Phan Guest Experience Manager

Excellent choice for enjoying the city

트립어드바이저 평점 4.0/5

GoPlaces44550092784 08/04/2021 TripAdvisor 인증 리뷰

Excellent location for enjoying the city. Superb view of the city at night. Nice and very functional rooms, Good service despite covid situation and limited number of guests. A place to come back for sure.

Dear Mr./Ms.GoPlaces44550092784, Thank you so much for taking the time to tell us your experience with respect to your current stay at Novotel Danang Premier Han River and for your recommendation of our hotel to other travelers. We are so happy to learn that you was satisfied with the hotel location, room's functions and especially our hotel's services. Your compliment is such a great encouragement to all of our staffs as we always strive our best to bring the customer the best service as we can. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Your sincerely, Ms. Dung Phan Guest Experience Manager

친절한 호텔

고객 평점 4.5/5

유. 가족 - 04/01/2021 전체(All) 통지 확인

객실 상태 직원 응대 다 좋았음. 하지민 조식 종류가 많아 부독했다고 생각함.

Dear Mr. Y., We very much appreciate your comments regarding your stay at the Novotel Danang Premier Han River. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. In the meantime, your feedbacks on the variety of breakfast menu has been well noted. I will communicate with our Food and Beverage as well as Kitchen team for better improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Hotel Management

Terrible Breakfast

트립어드바이저 평점 3.0/5

Dream05858229528 23/12/2020 TripAdvisor 인증 리뷰

I have been Novotel Da Nang sevreal times before. However this time is very disappointment. When I had a breakfast, I ordered 'Bun Bo Hue' and chef served this food to my table. I found mysterious 'one thing', and I catched that it is 'cooked bug(exactly Fly). I called mater chef and complain this matter, and, after that I also claimed this issue to front desk. But, Breakfast dining still serve this menu(Even 'bug' was found cooked bun bo Hue soup), and front desk also any other feedback for me. Finally when I check out this hotel, I ask again to front desk. 'Why this issue happen, and why any other person don't explain this matter ?' but front desk also do not want to take a responsibility, just ask me again 'F&B team didn't reply yet? If you want call them, now call F&B team manager' I rejected their request and check out immediately. I have lots of experience at Accor chain hotel, but never happen kinds of this issue. FLY into soup.. Novotel is not street food bar..and not 1 star hotel. Please explain me route cause and counter measure.

Dear Mr. Kang, Xin chào! Thank you so much for taking the time to share your feedback with regards to your recent stay at Novotel Danang Premier Han River. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. It was with deep regret that you have badly experienced with the way our Food and Beverage and Front Office team handled your feedback. Guest’s feedbacks shall be shared to higher management of the hotel so that we could know and address it immediately. Actually, this incident has not happened at our hotel before since we have strict food safety policies in place. After knowing your feedback on Trip advisor, I have communicated this issue with the entire Food and Beverage and Front Office team and rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Our General Manager and Director of Food & Beverage would be more than happy to meet you in person during your next visit and ensure that your visit would be the perfect one. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Ms. Dung Phan Guest Experience Manager

위치가 좋다

고객 평점 4.0/5

Jinkyoo B. 비즈니스 - 13/11/2020 전체(All) 통지 확인

깨끗해서 좋다

Dear Mr. B. Jinkyoo , We very much appreciate your comments regarding your stay at the Novotel Danang Premier Han River. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In the meantime, I have well noted your feedbacks with regard to check in/booking experience as well as satisfaction with Accor Loyalty program. I will thereafter communicate with our team member and ensure that necessary measures shall be taken for the purpose of better improvement. Thank you again for sharing your experience, and we are looking forward to welcoming back to Sincerely, The Hotel Management

average stay

트립어드바이저 평점 4.0/5

QNgNg Business - 08/10/2020 TripAdvisor 인증 리뷰

neither of my pre-arrival requests were properly addressed/ satisfied. Staff members were generally nice but professional level was not up to the standard. Poor welcome amenities. Food didnt meet my expectation.

Dear Mr/Ms Ngoc N, Thank you for taking the time to tell us about your experience at the Novotel Danang Premier Han River. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will communicate all your feedbacks to our team members please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Novotel Hotel Rooms have just been reopened from after a long period of Lockdown and the new Breakfast Menu by our New hired Master Chef has also be launched. With the new changes, we believe that the guest's experience will be significantly enhanced and satisfied. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

wonderful stay

고객 평점 5.0/5

J. C. 가족 - 15/09/2020 전체(All) 통지 확인

매우 친절하고 감동적인 staff, 좋은 위치와 훌륭한 객실

위치 좋고 서비스 좋은 호텔 그러나 조식 관리가 잘 안되며 방의 환기를 통한 먼지청소가 잘 안되는곳

고객 평점 3.5/5

Ok 비즈니스 - 20/07/2020 전체(All) 통지 확인

놓고 온 물건이 있어 전화를 했더니 친절하게 보관 중이였고 집으로 보내주기까지 하여 감사했음. 식당운영과 방청소가 제대로 되지 않은듯 함. 조식 중 식음료의 대한 관리가 안됨. 음료 컵이 자주 없고 음료 및 음식 리필이 매우 느림 책상위에 냅킨통이 없어 불편함. 협탁의 먼지 청소가 제대로 안되고 있음. 청소 시 환기를 통하여 확실하게 방안에 먼지들을 좀 제거했으면 함.

Dear Mr. B., We very much appreciate your comments regarding your stay at the Novotel Danang Premier Han River. It is very regretful that you experience did not meet your expectation in terms of Service & Cleaning ness of your room # 2909. At our Hotel, we have launched an ALLSafe hygiene program, kicked out just in the last few days, that will enable us to reinforce the cleaning measures within our Hotel, and particularly in our guest rooms. Our FB director will emphasize the basic service principle to be applying in our restaurant for any meal period in the meantime, ensure that the first meal of the day would be a perfect experience ! Looking forward to welcoming you back anytime soon, and meeting you in person to update you on our action to welcome our guest in full hygiene and safety principles. Sincerely, Christophe

좋은 숙박

고객 평점 4.5/5

S. H. S. 비즈니스 - 18/06/2020 전체(All) 통지 확인

위치도 좋고 한강이 보이는 뷰도 좋았지만 침대가 편안해서 깨지 않고 숙면을 취할수 있었음. 방의 시설 하나하나에 세심한 배려가 보였고 다른호텔과 차별화 됨을 느꼈음.

Limited Power Supply Socket in the room (2903)

트립어드바이저 평점 5.0/5

geraldho2020 Business - 11/06/2020 TripAdvisor 인증 리뷰

I appreciate very much my room (2903) was upgraded but what surprised me was that the working table do not have an electrical supply Socket. When my computer battery runs out I have to stop working. In fact the whole room do not have electrical supply socket except at the coffee machine. That place is too small for working with computer.

좋은 뷰

고객 평점 5.0/5

김. 비즈니스 - 25/03/2020 전체(All) 통지 확인

뷰가 좋고, 직원들도 모두 친절했습니다.

위치, 조식

고객 평점 4.0/5

최. 비즈니스 - 12/03/2020 전체(All) 통지 확인

만족스러운 뷰, 다양하진 않지만 맛있느 조식, 청결함

뷰가 좋음

고객 평점 5.0/5

Jaeyeong H. 커플 - 03/03/2020 전체(All) 통지 확인

다음에 또 가고싶습니다

H. Jaeyeong님께, Novotel Danang Premier H. River 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. Hotel Management

상상했던것보다 좋았다

고객 평점 4.5/5

L. Y. 가족 - 28/02/2020 전체(All) 통지 확인

공항에서부터 셔틀을 사용할 수 있어서 좋았으며 한국인 직원이 있어 소통에 불편함이 없었고 근처 호이안과 다낭 시내와의 이동이 쉬워서 매우 좋았다. 다낭에 다시 간다면 다시 노보텔에 머물고 싶다.

L. Yeajoo님께, Novotel Danang Premier Han River 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. Hotel Management

불만

고객 평점 0.5/5

이. 가족 - 21/02/2020 전체(All) 통지 확인

전세계 중국 폐렴 전염병으로 비상사태 임에도 불구하고 환불 처리가 안됨 결국 취소하고 숙박 시설 이용안했음 고객센터에 한국인 상담이 없음 문제시 고객이 상담 받을 수 있는 방법이 없음

Dear Mr.L. Dong Hyun, Thank you so much for letting us know your issue. We understand your situation and will try to contact Accor for help if they can release the points you use to make the booking. We will get back to you as soon as we received the feedback from Accor. During the mean time, please let me know if you need any further assistance regarding to this case via my email H8… Please reassure that our guest's safety and health is our priority. We thank you for your understanding and patience. Best regards, Nguyen Thi Nhu phuc Guest Experience Manager

최고

고객 평점 5.0/5

Kwakwoojin 가족 - 16/02/2020 전체(All) 통지 확인

공항 픽업 드랍 서비스가 무료여서 매우 편하게 이용했습니다. 다낭 공항과 매우 가깝고 걸어서 한시장등을 이동하기 매우 좋은 위치입니다. 강가를 따라 걷기도 좋습니다. 조식도 훌륭하고 모든 서비스에 만족했습니다. 친절한 직원분들과 깔끔한 호텔 덕에 3박을 매우 편하게 숙박할 수 있었습니다. 다음에도 또 묵고 싶습니다.

K. Woojin님께, Novotel Danang Premier Han River 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. Hotel management

전망이 좋은

고객 평점 5.0/5

권. 1인 - 14/02/2020 전체(All) 통지 확인

전망이 매우 좋았다

Dear Mr.K., We very much appreciate your high score regarding your stay at Novotel Danang Premier Han River. We are also happy that you enjoyed the view in our hotel . Thus, it is our honor to invite you to share your 5-star experience and give us 5 balloons on TripAdvisor page, the World's Largest Travel Website through the link https://bit.ly/2oJaH0s . This definitely serve as an encouragement to all of us as we always try to bring our guests the best services. Once again, thank you for your feedback. We look forward to welcoming you back soon. Sincerely, Hotel Management

좋은 서비스

고객 평점 4.5/5

M. J. 커플 - 10/02/2020 전체(All) 통지 확인

스위트룸을 이용함으로써 받을 수 있는 각종 서비스가 마음에 들었다. 특히 라운지가 굉장히 잘되어있어서 편하게 쉬면서 즐길 수 있었다.

Dear Mr./Ms. M. J. We very much appreciate your kindly words regarding your stay at Novotel Danang Premier Han River. We are happy that you really satisfied with the excellent service in our hotel . Thus it is our honor to invite you to share your 5-star experience and give us 5 balloons on TripAdvisor page. the World's Largest Travel Website through the link https://bit.ly/2oJaH0s . This definitely serve as an encouragement to all of us as we always try to bring our guests the best services. Once again, thank you for your loyalty and your feedback. We look forward to welcoming you back soon. Sincerely, Hotel Management.

위치가좋음 직원 친절

고객 평점 5.0/5

Gyeongmi T. 가족 - 03/02/2020 전체(All) 통지 확인

매우 친절해요 위치도 좋아요 두번째 방문인데 담에또가면 여기로또갈게요

Dear Mr./ Ms. Tag, Thank you for your high score regarding your experience at Novotel Danang Premier Han River. We are so much happy to learn that you satisfied with our location. Thus, we are so lucky to be in a very strategic location which bring to our guest lot of conveniences. Therefore, it is our honor to invite you to share this 5-star experience and give us 5 balloons on TripAdvisor page , the World's Largest Travel Website through the link https://bit.ly/2oJaH0s . This definitely serve as an encouragement to all of us as we always try to bring our guests the best services. Thank you for your loyalty and your feedback. We look forward to welcoming you back soon. Sincerely, Hotel Management.

lovely service, unforgettable experience

트립어드바이저 평점 5.0/5

Pui Pui S 24/01/2020 TripAdvisor 인증 리뷰

My family has decided to stay in the two bedroom suite for three nights to celebrate their birthday in danang. The view is stunning with the spacious balcony, it is service apartment like including 2 room toilet and 1 washroom in living area. The service is incredible, as the trip mainly celebrates my parents birthday, a decent cake with some hams and cheese are prepared nicely. And some daily tea serving, very caring service and I would like to thank you everyone from the hotel for their hospitality. And we have breakfast included as well in square restaurant, food is alright, variety is satisfying yet the taste is fine, not really impressive, the music is cool though along with the great morning view!

Dear Mr./Ms.Pui Pui S, I would personally like to thank you for taking the time to communicate your valuable feedback to us following your recent stay at Novotel Danang Premier Han River. Thank you for your detailed review, it certainly paints a vivid picture of your experience with us for all of the readers to enjoy! Thank you for your compliment about our view, our service on your birthday and also our food. I have just passed my thanks to all the team who did a wonderful job to bring you the most lovely service and unforgettable experience . They are so much happy to receive your feedback . Our service is what truly separates us from the rest of the pack! I was pleased to read you enjoyed your stay and may I take this opportunity to thank you again for staying with us. We hope to have more chance to celebrate your special occasion in our hotel! Yours sincerely, Hotel management

최신 리뷰 20건

제휴 TripAdvisor

주변 호텔

다낭 지역 모든 호텔