직원들이 친절했습니다. Mi Kieu, Haeun. Lien. 등 모든 직원들이 친절해서 숙박하는 동안 굉장히 편안한 기분을 느꼈습니다. 친절함 뿐만 아니라 객실의 컨디션, 호텔의 전반적인 컨디션도 훌륭했습니다. 그랜드 머큐어 호텔에서의 숙박 덕분에 다낭 여행이 많이 기억에 남습니다.

처음 주셨던 룸이 담배냄새가 많이 나서 룸변경을 요청드렸었는데 처음에 원했던 아시아파크 뷰로 바꿔주시고 룸도 깔끔하여 만족스러웠습니다.

I feel that Im part of the family, everytime I stay in this hotel. The treatment to the guest is very special. I like keep coming back. The food is also good and many choices. The environment neaeby is also good. There's a nearby tennis court, where you can play a good tennis with other players.

시설도 깨끗하고 좋았으며, 무엇보다 직원들이 너무 친절함. 편하고 기분좋게 4박 5일 지내다 옴. 다낭을 다시 방문하게 된다면, 꼭 그랜드 머큐어 다낭에 숙박할 것임. 공항 픽업, 샌딩, 셔틀이용 등도 너무 편하게 이용함. 편한 여행을 도와준 직원들에게 다시한번 감사의 인사 드림.

many times stay in Grand Mercure but just back to this hotel after recent stay in Oct as the experience as that time was not too bad. this time i was warmly welcomed at the receptionist then move straight to my room, open main door and i immediately saw a stain that extend from rest-room to main door. I immediately asked the cleaner and the supervisor who took care of my room came right after. I was very surprising that she was blaming that was because of me...my gosh i couldn't believe that she could blame me instead of quickly fix the dirt and apologize for the mistake but it hasn't happened. she then asked the cleaner too clean the dirt but it was spoiled my day. i was staying in the room to work and order in room dining as i haven't launch yet. i order a pasta and you know, the worst pasta i ever eaten. meat ball smells like rancid with strong mud smell ( i supposed they used the food that was leftover from the breakfast to make this for me), i couldn't even eat a quarter. when i call the room service to take it away, she doesn't understand while i just ordered and left everything without eating after 5'. this was not the end, when i checked out the morning next day, i was supposed they have prepared the car to drive me to the airport (this was included in my package) but the staff at the front she did not do that, i asked he did you prepare the car for me or not, i was very rushing to catch the lfight, she quickly made a call ( i supposed she called the car) then i walked to the lobby to wait for my care to come, 5' later i didn't see any care then i came back, i asked her again, did you order car for me or not? she was looking like hasn't done so (could you believe it), finalize she called the car but i was almost missing the flight. p/s: i have also experienced the Chinese restaurant with my customer in the 2nd floor the evening that i arrived, i was another terrible experience as well. which im lazy to write it here, just not to recommend anyone for this restaurant

스위트룸 전망도 뛰어났고 라운지 경험도 흘륭했습니다.

집으로의 복귀 일정이 애매하여 1박만 하게된 곳이지만 매우 깔끔했고, 친절했던 호텔이었습니다. 객실 뷰도 아시안파크 방향으로 주셔서 멋진 야경을 감상할 수 있었구요. 다만, 객실간 방음이 잘 되지 않아 윗층과 옆방의 샤워헤드가 떨어지는 소리에 잠을 깼었습니다. 그 외에는 위치가 약간 외져있다는 느낌이 있었습니다. 그래도 전체적으로 만족합니다.^^

매우 만족합니다 야간비행이라 새벽에 도착했는데 하루만 있자라는 생각으로 예매했지만.. 하루가 아니라 일정전체를 여기에서 묵어야했을정도로 훌륭했습니다. 감사합니다!!!

Did not know what to expect from a Grand Mercure hotel and we were very impressed with this hotel. Service and staff were so helpful and friendly from arranging pick up at station and drop off at airport to our day pout tour. Rooms of very high standard as was the food at breakfast and in the Veranda grill restaurant. Poolside Bar service was brilliant as well. Can only thank everyone at the hotel for making our 3 night stay so enjoyable (Rebecca, Daniel and others).

화장실 변기 플러싱이 제대로 작동 안했습니다.

직원들이 친절하고 전반적인 시설이 좋다

짧은 투숙이었지만 매우 기분좋은 여행 이었습니다.

호텔에서 일하시는분들도 친절하시고 무엇보다도 베트남음식 못드시는 부모님께서 조식을 맛있게드셔서 좋은기억으로 남았습니다. 다만 로비에 향기가 너무 진해 그부분이 쫌 힘들었습니다.

체크인부터 숙박을 마치고 체크아웃 할때까지 어느 하나 흠잡을데 없이 좋았어요. 수영장 물이 너무 차가웠다는게 딱 하나 아쉬운 점? ^^*

호텔 인스펙셴 단 샤워룸은 턱이 높이가 낮아 물이 세면장으로 넘처 흐름