그랜드 머큐어 다낭 5성

고객 평점 (ALL 평가) 4.8/5 237 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
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Lot A1 Zone of the Villas of, Green Island, Hoa Cuong Bac Hai Chau District, 84511 다낭, 베트남

호텔설명

호텔 추가 정보

  • Grand Mercure Danang은 손님과 현지를 연결하는 정통 문화 경험을 제공합니다.

  • 세계 요리와 중식 요리, 해산물과 스테이크하우스 그릴 요리를 맛볼 수 있는 레스토랑 세 곳이 마련되어 있습니다

  • 세계적인 수준의 Karma Spa와 첨단 피트니스 센터에서 보내는 안락한 시간

  • 환상적인 전망의 프리빌리지 라운지

  • 풍부한 자연광을 자랑하는 회의실 5개와 433m² 규모의 그랜드 볼룸

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호텔 위치

그랜드 머큐어 다낭

Lot A1 Zone of the Villas of, Green Island, Hoa Cuong Bac Hai Chau District
84511 다낭
베트남

GPS:16.048371, 108.227005

전화
팩스 +84 236 3797 797

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.8/5  237 리뷰

TripAdvisor 평가  4.8/5  3,277 리뷰

Unforgettable stay at the Grand Mercure Da Nang

트립어드바이저 평점 5.0/5

Trip15082087553 TripAdvisor 인증 리뷰

We find it difficult where to begin with all our delightful experiences during our stay at the Grand Mercure but of course it all came down to the staff! Yes we loved the amenities and the room but it was the staff that won us over. We must begin with the Concierge. He was so helpful, his English 100% perfect , his proactive attitude, his friendliness, his professionalism added to our everyday experience. We feel terrible we don’t remember his name but we remember it had 3 letters and ended in “uy”. Please forgive us. Then the Front desk service. Above and beyond. A solution for every question or problem. Check in is where the entire experience begins and our started out perfect and remained that way until the very last day. And of course a shoutout to the bartender front doormen and last but not least Housekeeping for the outstanding way they looked after our room. Thank you Grand Mercure for making our first stay in Da Nang not our last stay !!!!!

BEST FOR FAMILY BEST IN DA NANG

트립어드바이저 평점 5.0/5

Cornelio F TripAdvisor 인증 리뷰

Our stay at Mercure Danang Hotel was absolutely wonderful from the moment we booked until check-out. I made a small mistake with my reservation, but Trang, the Guest Relations Manager, went above and beyond to fix everything and completely put my worries at ease. Her care and attention truly made a difference. The team also surprised us with something special for my son’s birthday, which made the day incredibly meaningful and memorable for our family. We booked access to the Executive Lounge, and it was a delight — peaceful, comfortable, and a perfect place to unwind. We also enjoyed Karma Spa, which was very relaxing, and the gym facilities were excellent as well. Honestly, we didn’t want to go home. Our stay was that lovely. Thank you to the entire Mercure Danang team for making our visit so special — we can’t wait to come back! 💛

Dear our valued guest, Thank you so much for your review and for continuing to choose us to take care of you during your travels. I am so happy to hear that you enjoyed your stay here with us. Your encouragement means a lot to Grand Mercure Danang! Once again, thank you, and we hope to welcome you back on your next visit. Sincerely, Le Huy Nguyen (Mr.) Senior Guest Relation Officer

고객 평점 5.0/5

Ahleum L. 가족 - 전체(All) 통지 확인

위치가 조금 어중간 하긴 하지만 그랩 잘 잡히고,그랩타면 십분정도에 미케비치와 한시장 즐길 수 있음 직원분들이 친절 특히 라운지 직원분들 친절하시고 두고 간 물건도 잘 챙겨놔주심 플랫 멤버 혜택으로 좋은뷰의 방을 배정 받았고 업글도 해 주셔서 5일동안 좋은 숙박이었음 얼리체크인과 레이트체크아웃 해주셔서 중간에 시간이 뜨지않고 잘 관광 할 수 있었음

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Quoc Dung Guest Relation Officer

Our wonderful vacation at Grand Mercure Danang

트립어드바이저 평점 5.0/5

Hòa N TripAdvisor 인증 리뷰

I had a great time at this hotel. The room was clean, comfortable, and well-equipped. The staff were very friendly and helpful, always assist with a smile. The location is convenient, close to many attractions and restaurants, downtown. Overall, I would recommend this hotel and i still choose Grand Mercure Danang for my next vacations.

Dear our valued guest, Thank you so much for your review and for continuing to choose us to take care of you during your travels. I am so happy to hear that you enjoyed your stay here with us and everything had met your expectation. Your encouragement means a lot to Grand Mercure Danang! Once again, thank you, and we hope to welcome you back on your next visit. Sincerely, Le Huy Nguyen (Mr.) Guest Relation Officer

Inhumane behaviour

트립어드바이저 평점 1.0/5

oruhappyfamily TripAdvisor 인증 리뷰

Please note that we are Accor platinum members not that it should make a difference, but just that we have 90 plus nights in Accor hotels and never had such a horrible experience While checking out, when we asked for one glass for water , they outright just rejected it and said no water . Nothing more to be said , this just reflects the whole experience of our stay and the way they treat their guests

Dear Mr. Dilip Sankar, Warm greetings from Grand Mercure Da Nang. On behalf of the whole team at Grand Mercure Da Nang, we would like to express my sincere gratitude to you for staying with us and being our valued Accor Platinum Member. First and foremost, please be so kind as to allow us to express our sincerest apology for the inconvenience and discomfort that we have caused to you due the complimentary water which you had upon check out and your kind feedback to us. We have addressed this to our General Manager and we are all aware of those issues and will take any action needed to reinforce with our team to ensure that these issues will be fixed and not reoccur in the future. Once again, thank you very much for your loyalty to the brand as an Accor Platinum Member, and we all look forward to welcoming you back to Grand Mercure Da Nang in the near future. Should you require any assistance for your next visit to Danang, please do not hesitate to contact us via email do.lekim@accor.com. Warm Regards, Mai Trang Guest Relation Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 211 리뷰 8.9/10 위치
  • 364 리뷰 9/10 객실
  • 470 리뷰 9.3/10 서비스
  • 8 리뷰 6.8/10 인터넷 가격
  • 151 리뷰 9.6/10 조식
  • 122 리뷰 9.1/10 청결도
  • 34 리뷰 9.3/10 웰니스 센터
  • 28 리뷰 9.4/10 음료

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