The Sebel Quay West Auckland 4,5 estrelas

Nota clientes Avis (Classificação ALL) 4.2/5 297 comentários

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8 Albert Street, 1010 AUCKLAND, Nova Zelândia

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Localização do hotel

The Sebel Quay West Auckland

8 Albert Street
1010 AUCKLAND
Nova Zelândia

GPS:-36.84498, 174.765347

Telefone
Fax +64 9 309 6150

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Propriedade 100% não fumadores

Avaliações dos nossos clientes

Avaliações dos nossos clientes

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Classificação ALL  4.2/5  297 comentários

Classificação do TripAdvisor  4.0/5  809 comentários

An excellent hotel, comfortable and well located to all amenities including a Woolworths Metro supermarket

Nota Tripadvisor 5.0/5

BelC0001 Romântica - Avaliação com certificação TripAdvisor

Our first stay and definitely will return again. Our room was on Level 24, offering excellent views of the city and harbour. The suite was in excellent condition, clean, tidy, spacious. The bonus was a full sized washing machine and clothes dryer tucked away in its own small room. The beds were of the usual high Accor standard with spare pillows, blankets and quilt in the hallway cupboard. The kitchen was fully equipped with good sized fridge, microwave oven, regular oven, electric stove top, small dishwasher and pots, pans, crockery and cutlery. Nothing really has been forgotten in the suite’s fixtures and fittings.

Dear BelC0001, Thank you very much for your wonderful review and for choosing to stay with us! We are delighted to hear that you had such a positive experience during your first visit and that you plan to return. We are glad that you found our location convenient and enjoyed the amenities nearby, including the Woolworths Metro supermarket. It’s fantastic to know that you appreciated the view from your room on Level 24 and found the suite to be in excellent condition, clean, tidy, and spacious. It's great to hear that the full-sized washing machine and dryer, as well as the fully equipped kitchen, added to your comfort and convenience. We strive to provide our guests with all the essentials to make their stay as comfortable and hassle-free as possible, and your comments assure us that we are meeting that goal. Thank you again for your kind words and detailed feedback. We look forward to welcoming you back on your next visit and ensuring that you have another exceptional stay. Warm regards, Keshaw Nand General Manager

Great location and amenities

Nota Tripadvisor 4.0/5

643fionae Romântica - Avaliação com certificação TripAdvisor

We really enjoyed our stay at this city apartment with great views. Ask to stay on a higher floor as it's much better. The apartment is comfortable and spacious. Loved having our own laundry. Brilliant location and quiet at night time. Reception staff are friendly and helpful...special thanks to Amanda. House keeping also do a great job.

Dear 643fionae, Thank you for taking the time to review your recent stay with The Sebel Quay West Auckland. It's a pleasure to see that you had a wonderful experience and enjoyed the services provided by the team. Your feedback will be shared with the team. Amanda is great and we will surely pass your message to her. Thank you again and we hope to see you in near future. Kind regards, Kesh

Horrible

Nota Tripadvisor 1.0/5

superbatmanu Avaliação com certificação TripAdvisor

Une horreur, je me demandais à quoi servait mon statue platinum parfois, mais là j’ai la réponse, à rien, avoir une bouteille d’eau ?, j’en ai deux dans n’importe quel hotel du monde. Et surtout lorsque je demande à pouvoir faire un check out plus tard, et que l’on me propose 13h je suis stupéfait alors que les rares fois où je le demande on me laisse généralement à 16h… Donc mon séjour s’est continué dans le hall en travaux de l’hôtel pour attendre mon avion. Vous pensez que quelqu’un me proposerait d’aller dans un salon avec mon pc ? Non et quand je demande à aller aux toilettes avant de partir, ça même sans être Platinum chez Accor généralement j’y ai le droit, on me répond que c’est fermé à 16h… Je reste bouche bée devant autant de générosité, c’est l’histoire qui me fera comprendre que je ne dois plus courir après la carte platinum d’Accor, je vais sans doute réserver ailleurs où les avantages sont vraiment reconnus.

Dear superbatmanu, Thank you for taking the time to tell us about your experience at the The Sebel Quay West Auckland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are currently upgrading our lobby therefore scaffolds are in place. We are also following up on the comment regarding the toilet as there are no time restrictions on using the toilet. We appreciate your sharing your concerns, and once again apologise for not meeting your expectation. Kind regards, Kesh

Localização Privilegiada

Nota Tripadvisor 4.0/5

Adalberto B Família - Avaliação com certificação TripAdvisor

Localizaçao muito boa, tamanho do quarto (ficamos num apartamento de 1 quarto) excelente, area da piscina, sauna e sala de ginastica satisfatorias. Como ponto negativo o restaurante funcionar em horario reduzido.

Ótimo hotel

Nota Tripadvisor 5.0/5

LuizVerissimo Família - Avaliação com certificação TripAdvisor

Este hotel, além da localização, muito perto da melhor área de Auckland, é moderno, tem quartos amplos e apartamentos para mais de três pessoas, com muito espaço e totalmente equipados. Estes quartos maiores têm varandas com ótimas vistas da cidade, cozinha e lavanderia.

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 304 comentários 9.1/10 Localização
  • 405 comentários 7.2/10 Quarto
  • 256 comentários 8.4/10 Serviço
  • 6 comentários 2.9/10 Internet
  • 115 comentários 5/10 Limpeza
  • 101 comentários 4.1/10 Atmosfera
  • 39 comentários 3.3/10 Comida
  • 25 comentários 3.3/10 Centro de Bem-Estar/Spa

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (IVA e taxa turística incluídas) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.