The Sebel Maroochydore 4 estrelas

Nota clientes Avis (Classificação ALL) 4.4/5 313 comentários

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The Sebel Maroochydore - Image 1
The Sebel Maroochydore - Image 2
The Sebel Maroochydore - Image 3
The Sebel Maroochydore - Image 4
20 Aerodrome Road, 4558 MAROOCHYDORE, Austrália

Descrição

Extras do hotel

  • Deslumbrantes vistas para o mar e instalações de lazer

  • Estacionamento no local gratuito

  • Centro de negócios self-service com equipamento de fax, cópias e impressão

  • Perto da zona comerc., praias fantásticas, dostransp. públ. e restaur. e bares

  • Sala de reuniões e eventos

As nossas opções de alojamento

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Localização do hotel

The Sebel Maroochydore

20 Aerodrome Road
4558 MAROOCHYDORE
Austrália

GPS:-26.661959, 153.103

Telefone
Fax +61 7 5479 8100

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Wi-Fi
  • Ar condicionado
  • Salas de reunião
  • Propriedade 100% não fumadores

Piscina

Dive into this waterfront hotel's 25-meter outdoor swimming pool with children's pool or relax the day away in the steam room.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação ALL  4.4/5  313 comentários

Classificação do TripAdvisor  4.1/5  483 comentários

Terrible check in experience

Nota Tripadvisor 1.0/5

Paul D Avaliação com certificação TripAdvisor

Terrible place. Arrived 10pm. Followed late check instructions. No one available to provide access code. Could not get into room until almost 1am. No refund offered. Made stay very unpleasant. Really pathetic.

Dear Mr. Dargusch, Thank you for taking the time to share your feedback. I’m truly sorry for the experience you had upon arrival, I completely understand how frustrating and upsetting it must have been, particularly after a long day of travel. Your late check-in experience was the result of a genuine error, and I want to reassure you that we’ve since addressed this with our team to ensure it does not happen again. It’s incredibly important to us that our guests feel supported and cared for, especially our valued Diamond members. Following the incident, we had the opportunity to speak with your wife, and as part of our sincere apology, we offered a complimentary champagne breakfast delivered to your room, 50% off your extended night’s stay, and both myself and my Assistant Manager personally visited your room to connect with you directly. These gestures were made as a heartfelt response to the inconvenience caused. While we absolutely acknowledge that you were upset by the situation, I do respectfully disagree with the statement that no compensation or communication was provided. We acted promptly in an effort to make things right, and we regret that this wasn’t felt or received in the way we had hoped. We truly hope to have the opportunity to welcome you back in the future and restore your confidence in our service. Warm regards, Penelope Nordheim Hotel Manager The Sebel Maroochydore

DO NOT STAY

Nota Tripadvisor 2.0/5

Steven D Avaliação com certificação TripAdvisor

At the present times 2024 December The Sebel Maroochydore has No Pool it is a construction zone. It will be this way until April 2025 . The jack hammer is deafening every day. DO NOT STAY HERE. After work is complete it will be okay but for the next 5 months do yourself a favour and go somewhere else.

Hi Steve, I will mention that you are a RESIDENT here at the hotel and NOT a Hotel Guest. If you have issues with the ongoing works which you were made aware of, please contact the Body Corporate Managers. Many Thanks Penny

Great location

Nota Tripadvisor 4.0/5

davidreneeo Romântica - Avaliação com certificação TripAdvisor

Lovely hotel that is located just across the road from Noosa Beach right on Hastings. The fantastic shopping district many bars, restaurants and cafés are a foodies delight lovely staff. Great location. Rooms are clean and tidy. Wonderful place to stay while visiting Noosa.

Dear David Renee O, Thank you for taking the time to share your wonderful review of The Sebel Maroochydore! We're delighted to hear that you enjoyed our great location, clean and tidy rooms, and the vibrant dining and shopping options in the area. Our team strives to provide exceptional service, and it's fantastic to know our lovely staff made your stay even more enjoyable. We’re thrilled you had a wonderful time and found our hotel a perfect base for your Noosa visit. We hope to welcome you back soon for another memorable stay! Warm regards, Penelope Nordheim The Sebel Maroochydore

Don't stay at the Sebel over Xmas 24. Major renovations going on and no swimming pool access.

Nota Tripadvisor 1.0/5

Paul B Avaliação com certificação TripAdvisor

A warning. My wife booked a family holiday at the Sebel in Maroochydore many months ago, realising Xmas is a peak period. We have family in Maroochydore. We paid a deposit and we were excited about our holiday. Today we received a call from Sabbina the receptionist at the Sebel informing us, 6 weeks from the busiest peak time, that the Sebel was undergoing major renovations work over Xmas and they would try and keep the noise to a minimum. Also the swimming pool would be closed during the renovations. No offer of a discount. My wife was surprised and asked why they would undertake a major renovation during peak times. My wife asked to speak to a supervisor, Sobbina (poor girl) broke down in tears, she must be getting some upset customers when she tells them of the disruptions the holiday makers would be facing. We feel for her, not her fault. The supervisor Liani spoke with my wife telling her that they could offer a refund or they could try and find alternative accommodation for us, which they did unfortunately it was at the back of the shopping centre with not beach views, not sure if it had access to a pool, same price again no discount offered. Anyway we contacted our travel agent who has booked us into a lovely apartment at the Breeze. We were so lucky got get it , it was a recent cancellation. I cannot believe the Sebel was unaware that major renovations were being undertaken with only 6 weeks notice. Very poor. They can't expect to charge visitors the same money without the benefits of peace and quiet and a swimming pool in December. Just wanted to warn others who maybe intending on staying there over Xmas 24.

Dear Paul, Thank you for taking the time to share your feedback. I’m truly sorry for the disappointment you and your wife experienced regarding our upcoming renovations over the Christmas period. I understand how the timing of this news has impacted your holiday plans, and I apologize for the disruption this has caused. As soon as we were aware of the necessary pool closure, our team took immediate action to notify guests well in advance, and we updated all our websites with information on the scheduled works to provide full transparency. I apologize that we couldn’t offer a discount in this instance, as the booking was made through an online travel agent, which limited our ability to adjust the rate. We greatly value your feedback, as it helps us improve our approach. If you have any further questions or concerns, please don’t hesitate to reach out. We hope to have another opportunity to welcome you in the future under better circumstances. Warm regards, Penny Nordheim

Excelente

Nota Tripadvisor 5.0/5

Juliana S Viagem com amigos - Avaliação com certificação TripAdvisor

Ótimo hotel com o quarto muito bom e confortável, e excelente localização próximo a praia , shopping e atrações locais. Antedimento dos funcionários é muito bom e são atenciosos. A visão que sem tem do quarto para o oceano é realmente muito linda.

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 146 comentários 9.3/10 Localização
  • 294 comentários 8/10 Quarto
  • 154 comentários 8.9/10 Serviço
  • 7 comentários 3.8/10 Internet
  • 73 comentários 6.7/10 Limpeza
  • 53 comentários 6.1/10 Piscina
  • 21 comentários 5.8/10 Custo Benefício

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.