Pullman Brisbane King George Square 5 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 3.8/5 รีวิว 3,702 รายการ

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Guests staying at Pullman Brisbane King George Square can enjoy an extensive range of excellent facilities, including a gym with stunning views over Brisbane, a café, bar and restaurant, and conference facilities for up to 750 people

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Pullman Brisbane King George Square

Corner Ann and Roma Streets
4000 BRISBANE
Australia

พิกัด:-27.468323, 153.023248

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ในสถานที่
  • สระว่ายน้ำ
  • ที่จอดรถ
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • ฟิตเนสเซ็นเตอร์
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • พื้นที่ปลอดบุหรี่ 100%
  • บริการในห้อง

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  3.8/5  รีวิว 3,702 รายการ

เรทติ้งบน TripAdvisor  4.0/5  รีวิว 2,501 รายการ

Pathetic Managment

คะแนนจาก Tripadvisor 1.0/5

Wander30505591816 ธุรกิจ - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Decent hotel but pathetic management. Being an Accor Diamond I have stayed in a number properties this year having spent more than 100 nights at the time of writing this review. But the experience at Pullman Brisbane has been the worst experience at an Accor property. All because of BAD MANAGEMENT. In fact management people are a joke and really don’t value a guest.

Dear Nitin, Thank you for sharing your experience with us. We sincerely apologize for the disappointment you felt regarding the management of our hotel. Your loyalty as an Accor Diamond member is greatly appreciated, and it's concerning to hear that we did not meet your expectations. Please rest assured that we take your feedback seriously, and we will address these concerns with our management team to ensure improvements are made. We hope to have the opportunity to provide you with a better experience in the future. Sincerely, Roshit Manmohan - Front Office Manager

A great location to explore the City.

คะแนนจาก Tripadvisor 4.0/5

Kirsty M รีวิวที่ได้รับการรับรองจาก TripAdvisor

The hotel wasn't very welcoming on my arrival after a long haul flight, however they gave me an early room which was great. Room was clean and well presented. Breakfast had a wide range of choice and the servers were pleasant. The gym was equipped well.

Dear KirstM, Thank you for taking the time to share your feedback. I'm pleased to hear that you enjoyed the early check-in and found your room clean and well-presented. It's also great to know that you appreciated the variety at breakfast and the quality of our gym facilities. We strive to create a welcoming atmosphere, and I'm sorry to hear that your arrival experience didn't meet your expectations. Your comments will help us improve in this area. We hope to welcome you back soon for another enjoyable stay. Sincerely, Roshit Manmohan - Front Office Manager

Need Total Renovation

คะแนนจาก Tripadvisor 1.0/5

AdhiDogel ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Booked this hotel for 4 nights, last march I stayed at Mercure, next building this hotel with same Accor Hotels. Check in just normal, but when we arrived at the room at 10th floor, looks like someone just used the room. The towel still hanging and the bed not setup for new guests. I do complain and they move us to 6th floor. And…. The problem still, there is no cold water come out from the bath shower. Just the hot one. How come we take a shower ??? We already tired because we just arrive from long flight. They send engineer to fix it, but he can not fix it. Then they offer me dinner at the restaurant while we waiting they fix it. I don’t want food, I just want my room to take a rest. Then they move us to other room after they make sure everything works and okey. The first day after I came back from a day trip, I was shocked they not clean up my room. Hehehe what a 5stars hotel ??? The clock also doesn’t work properly. This hotel looks old and pathetic. The AC at the room not work properly, the pillows also tiny. Not like “pullman” hotel that I ever stayed before. The management should makre total renovation and increase the hospitality service. I will not recommend this hotel until I know they do renovated. The location is good but, the property are not.

Dear AdhiDogel, Thank you for your candid feedback regarding your recent stay. I sincerely apologize for the multiple issues you encountered, including the condition of your initial room, the problems with the shower, and the lack of housekeeping. This is not the standard we strive for at our hotel, and I understand how frustrating this must have been, especially after a long flight. I appreciate your comments about the need for renovations and improved service. Please know that your feedback will be taken seriously and shared with our management team for review. We aim to provide a high level of comfort and service to our guests, and it’s clear we fell short in your case. While I regret that your experience did not meet your expectations, I hope you might consider staying with us again in the future to see improvements firsthand. Sincerely, Roshit Manmohan - Front Office Manager

Convenient location, good sized room, good fitness centre

คะแนนจาก Tripadvisor 5.0/5

leanne m รีวิวที่ได้รับการรับรองจาก TripAdvisor

Check in was fast and welcoming. The parking is expensive (extra) but handled well by valets while we could still access the vehicle while parked. The room and bathroom was well sized. Toiletries include bulk packs of shampoo, conditioner, hand/body wash and body lotion. Bathroom tip: ensure the hinged shower screen is folded in above the bath side or water will sheet down it and flood the bathroom floor. The fridge is very small. On arrival it was set to the lowest setting so our milk was not cold on the first morning. Reception said they'd send an expert to set it to the optimum setting. While out it was set to the highest setting. Sadly, everything froze that night and the glass bottle exploded. Staff were good about compensating us. Tea and coffee facilities are in the room but used cups etc were not replaced with clean ones by daily housekeeping. The concierge was helpful with putting our freezer bricks in their freezer. Tip: if you do this note the concierge's name and ask where they are being stored. There was much confusion when collecting on where to find the bricks. The fitness centre has 2 treadmills, some bikes, a cross trainer and a rowing machine. The weight machines are great. There are some free weights but the smallest was 9kg! Some smaller ones would be ideal (2-5kg range). The location was great for getting around by foot in the CBD and across the bridge to southbank. Driving in and out from the south of Brisbane was reasonably easy for those unfamiliar with the area (ie me).

Dear 669leannem, Thank you for your detailed review! We're glad to hear that you found our location convenient and enjoyed the spacious room and fitness center. We appreciate your feedback regarding the parking and the amenities in your room, as well as the housekeeping service. It's great to know that our staff was helpful in addressing your concerns. We’ll take your suggestions into account to improve our services further. We look forward to welcoming you back for another enjoyable stay! Sincerely, Roshit Manmohan Front Office Manager

Rude Staff

คะแนนจาก Tripadvisor 1.0/5

zola0027 Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Called past midnight to ask about my reservation due to emergency changes as the booking is for that day. The night manager was very rude and had no interest in helping. He told me that "it's 1am, call back at 7am when reservations is in." Had zero phone manners and customer service skills, and it was as if I was troubling him by calling. It's like as if I called McDonalds (they would probably treat you better).

Dear zola0027, Thank you for taking the time to share your experience. I sincerely apologize for the unhelpful interaction you had with our staff during your emergency situation. This is certainly not the level of service we strive to provide, and we will be addressing this matter to ensure our team upholds our standards of professionalism and care, regardless of the time. We appreciate your feedback and hope to have the opportunity to provide a more positive experience in the future. Sincerely, Roshit Manmohan Front Office Manager

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