お客さまの声 4.4/5 3,871 件のレビュー
Central Auckland location
Planet 21 Bronze in favour of positive hospitality
bensteadfamily Business - 14/08/2021 トリップアドバイザー認証口コミ
As usual, excellent service with friendly and helpful staff. Easy access to the viaduct and restaurants. Also held a meeting in the hotel (first time). Will definitely use again, room ready for us when we arrived - and we were looked after all day.
Brilliant Second Visit
Piglethead 05/08/2021 トリップアドバイザー認証口コミ
Hubby and I stayed one night to celebrate him becoming a pensioner. It was our 2nd visit. The suite was very spacious as we chose the biggest one and used our Accor Points for a very cost effective night and once again we had a great view over the viaduct. There were some treats left in our room to celebrate his birthday so that was a bonus. We parked at the Downtown Carpark as found it easier as the first time we stayed it was a bit tricky so all ran smoothly. Friendly and efficient staff on Reception. I have earplugs and sleeping pills so didnt hear any noise from the restaurants below but would recommend earplugs if you are a light sleeper although I am sure there is double glazing. We will be back for a 3rd visit at some stage.
Harbour View Suite
JanBCairns 02/08/2021 トリップアドバイザー認証口コミ
Although this hotel is a little dated, it is set right on the Viaduct Harbour, great views and easy access to everything All of the staff were wonderful and obliging, great breakfast right next door, Harbour view is a must
Three night stay
dgtaylor2021 29/07/2021 トリップアドバイザー認証口コミ
First night was a disaster. Noise from below was horrendous - loud music etc till early hours of the morning.. My wife complained about 2 am and was told she could be given earplugs to help her sleep. The next day after further complaints we were given a room on the top floor and further from the noise. Much better. Both rooms were pretty tired, the first especially so, and in need of renovation.
Amazing location, Amazing staff
JodyTravel2 27/07/2021 トリップアドバイザー認証口コミ
I found the staff extremely helpful and obliging. They were friendly, personable, and nothing was a problem. It was an amazing location. The room was spacious The bars are close by, but just a dull noise in the evening.