グランド メルキュール オークランド 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 3,057 件のレビュー

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説明

ホテルのその他の情報

  • BODA restaurant & bar with harbour and city views

  • Chocolate Hour for Guests

  • Downtown location next to Commercial Bay shopping

  • Seven contemporary conference spaces

当ホテルの客室

このホテルを予約

ホテル所在地

グランド メルキュール オークランド

8 Customs Street, ニュージーランド
1010 オークランド
ニュージーランド

GPS:-36.844596, 174.767113

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  3,057 件のレビュー

トリップアドバイザーの評価  4.3/5  894 件のレビュー

2024エクセレンス認証

Movenpick over M Social

トリップアドバイザーの評価 5.0/5

Ian M トリップアドバイザー認証口コミ

Kia ora Ican, Thanks so much for sharing your experience, we're really glad you enjoyed your stay with us here at Mövenpick Auckland. Getting into your room early after a long flight can make all the difference, and we’re stoked we could help kick off your trip on a positive note. We're also really pleased to hear you found the room comfy and quiet. We appreciate you giving both hotels a try, and it means a lot that you'd recommend us over M Social. The team will love hearing your feedback! Ngā mihi, Sean Slattery General Manager Mövenpick Hotel Auckland

Not impressed

トリップアドバイザーの評価 2.0/5

rontN7932NS トリップアドバイザー認証口コミ

Dear rontN7932NS, Thank you for taking the time to share your feedback. I'm truly sorry to hear that your stay with us did not meet expectations. We completely understand how important a peaceful and enjoyable night is, especially when you’re only in Auckland for a short visit. It was an exceptionally busy evening, and while we did our best to accommodate all requests, we regret that we were unable to provide you with a higher-floor room. Additionally, I sincerely apologize for the noise disturbance from nearby events and for any inconvenience this caused. Your comfort is very important to us, and we are always looking for ways to enhance our guest experience. I would love the opportunity to make it up to you. Please reach out to me directly, and I’d be happy to arrange a return stay with us, including a voucher as a gesture of goodwill. I hope we can welcome you back and provide the true five-star experience that we strive for. Warm regards, Sean Slattery General Manager sean.slattery@movenpick.com

Nicely located hotel and relaxing

トリップアドバイザーの評価 5.0/5

tourvb Couples - トリップアドバイザー認証口コミ

Dear tourvb, Thank you for your wonderful review! We’re delighted to hear that you had a relaxing stay and enjoyed our prime location in the heart of Auckland. It’s great to know that our team was able to assist you with pre-checking your bags so you could explore the city with ease. We’re also pleased that you found your room comfortable and clean, and that our breakfast selection met your expectations. Your feedback about the snack bar pricing is appreciated, and we’re glad that our tea and coffee selection made up for it! We hope to welcome you back for another enjoyable stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. Best regards, Sean Slattery

Excellent hotel on the water in Auckland

トリップアドバイザーの評価 5.0/5

Howard R Couples - トリップアドバイザー認証口コミ

Kia ora Howard R Thank you for your glowing review. We're delighted that you enjoyed our exceptional waterfront location and that our team helped make your stay memorable. It's wonderful to hear that Madison provided such accommodating service. Thank you for recommending the hotel it means a lot to us. We look forward to welcoming you back soon. Ngā mihi,

Pleasant Stay at in Auckland CBD

トリップアドバイザーの評価 4.0/5

NTXTravelBug60 Couples - トリップアドバイザー認証口コミ

Kia ora NTXTravelBug60, Thank you for taking the time to share your feedback. We're delighted that you enjoyed our central location, comfortable rooms, and friendly service. Your kind words about our room amenities and daily housekeeping are much appreciated. We apologize for the inconvenience you experienced during breakfast and with the laundry turnaround. Please know that we are actively reviewing these areas to improve our service during busier periods. Your feedback is invaluable in helping us enhance the overall guest experience. We look forward to welcoming you back to Movenpick for another enjoyable stay. Ngā mihi, Sean Slattery

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,508 件のレビュー 9.4/10 ロケーション
  • 1,819 件のレビュー 7.8/10 客室
  • 1,708 件のレビュー 8.4/10 サービス
  • 89 件のレビュー 3.1/10 インターネット
  • 833 件のレビュー 5.4/10 快適さ
  • 688 件のレビュー 7.4/10 料理
  • 551 件のレビュー 8.3/10 清潔さ
  • 411 件のレビュー 6.7/10 朝食

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