Sofitel Auckland Viaduct Harbour 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 1,609 件のレビュー

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Sofitel Auckland Viaduct Harbour - Image 1
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Sofitel Auckland Viaduct Harbour - Image 4
21 Viaduct Harbour Avenue, 1010 オークランド, ニュージーランド

説明

ホテルのその他の情報

  • オークランド CBD のハーバーサイドという絶好のロケーション

  • シグネチャーレストラン「La Marée」で味わう、フレンチとラテンが織りなすフュージョン料理

  • 温水プール、ジャグジー、設備の整ったジムなどの充実したレジャー施設

  • ソフィテルスパでご提供する、お客様一人ひとりに合わせたスパトリートメントとウェルビーイング

  • 洗練されたくつろぎのオアシス、クラブミレジムでの特典

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ホテル所在地

Sofitel Auckland Viaduct Harbour

21 Viaduct Harbour Avenue
1010 オークランド
ニュージーランド

GPS:-36.844868, 174.757385

電話番号
ファックス +64 9 909 9001

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  1,609 件のレビュー

トリップアドバイザーの評価  4.5/5  3,694 件のレビュー

Experience with the Sofitel in Auckland

トリップアドバイザーの評価 1.0/5

Brendan P トリップアドバイザー認証口コミ

Stayed there for one night and used their valet parking service, After we got vehicle and left the fist stop we made I found that the right front guard had a big scrape mark I contacted them the next day after a bout five phone calls i finally talked to the duty manager he said he will investigate there cctv footage. After approximately 3 weeks of me phoning every couple of days and not getting anywhere I got an email saying that the damage did not happen whilst in there valet system, When I took our veichle to our local panel he showed me another car he had there he was working on and guess what , it was damaged at the Sofitel whilst being valeted, as you could imagine this made me really happy, all it would have taken was a free nights accommodation to go towards the insurance excess but no they were not interested, so I won’t be staying there again.

Short but enjoyable stay

トリップアドバイザーの評価 5.0/5

IanC4834 トリップアドバイザー認証口コミ

Well furnished, good location, good amenities, and very friendly staff. Was very happy with the stay here and would certainly consider coming again.

Adequate

トリップアドバイザーの評価 4.0/5

Dale S トリップアドバイザー認証口コミ

Modeled on the European hotel room style (small space), it has the basics. La Maree restaurant serves a good breakfast and dinner – but nothing outstanding. The location is a short walk to the ferry terminal. It’s a place to sleep and go somewhere else.

Strange, ill managed hotel

トリップアドバイザーの評価 2.0/5

Pioneer54995564614 トリップアドバイザー認証口コミ

We were here with a Tauck tour group, but why they chose this hotel baffles me. This is a very odd hotel, no where close to the the standards of other Sofitels we've stayed at. The room is attractive, and those public spaces that were open are as well. But there is something seriously off with the management here. For instance, there is no thermostadt to control air conditioning, just an unlabeled knob that turns without resistance in either direction for as many turns as you have endurance, and seems to be permanently stuck in iceberg mode. Heat is a standalone "autoeco" device that does allow you to set a digital thermometer, but seems to run too long, putting the room in sauna mode. Other people on our tour said that they experienced the same problems. In our room, the coffee maker didn't function, but the next day they did replace it with one that works. The hotel restaurant should, being a Sofitel, be good, but is middling at best. Maybe I was just unlucky -- my appetizer with literally inedible (really unchewable; it was octopus not cooked long enough), and my main course, well they waited until the other peoples food was delivered to inform me that they had run out of it. It doesn't help my feelings about the place that the next day I came down with all the symptons of food poisining, but I don't have any reason to think that the hotel was a fault.

Dear Guest, Thank you for your feedback regarding your recent stay at Sofitel Auckland Viaduct Harbour. I deeply regret to learn that your experience did not meet the high standards we strive to uphold, particularly concerning room amenities and dining services. I appreciate your comments regarding the air conditioning system. Your observations will certainly be taken into account as we continuously seek to improve our facilities. Regarding your dining experience, it is unfortunate that the quality of your meal did not reflect our usual culinary standards. We will be reviewing our kitchen operations to further strengthen the dining experience we deliver. I trust you are feeling better, and I want to assure you that our food safety standards remain of the highest priority. Thank you once again for taking the time to share your feedback. Best regards, Reto Borer Sofitel Auckland Viaduct Harbour

お客さまの声 4.5/5

Masami &. H. K. ファミリー - 確認済みレビュー すべて

チェックイン・チェックアウトの対応とベッドルーム・バスルームも使い易かったです。

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Reto Borer

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 375 件のレビュー 9.4/10 ロケーション
  • 838 件のレビュー 6.3/10 客室
  • 892 件のレビュー 7.9/10 サービス
  • 426 件のレビュー 4.8/10 快適さ
  • 261 件のレビュー 7.4/10 料理
  • 230 件のレビュー 8.3/10 朝食
  • 229 件のレビュー 8/10 雰囲気
  • 163 件のレビュー 5.2/10 清潔さ

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オークランドのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。