Fable Auckland, MGallery 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 682 件のレビュー

Fable Auckland, MGallery - Image 1
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Fable Auckland, MGallery - Image 4

説明

ホテルのその他の情報

  • Boutique Hotel with personalised service

  • Bespoke meeting services

  • Valet Parking available

  • Cooke's Restaurant & Bar

  • Gym, jacuzzi and sauna

当ホテルの客室

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ホテル所在地

Fable Auckland, MGallery

58 60 Queen Street, Auckland Cbd
1010 オークランド
ニュージーランド

GPS:-36.845635, 174.766814

アクセスと交通機関

ホテルサービス

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敷地内
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

COOKE'S RESTAURANT AND BAR

地元の食材を使用し、趣向を凝らした極上の料理をお楽しみください。サステナブルミートにオーガニックチキン、サステナブルを重視した延縄漁法の魚、放し飼い卵、有機牛乳、有機農法やバイオダイナミック農法に基づくワインなどをご用意しております。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  682 件のレビュー

トリップアドバイザーの評価  4.5/5  1,174 件のレビュー

2025エクセレンス認証

Not a 5 star hotel

トリップアドバイザーの評価 3.0/5

Jess G トリップアドバイザー認証口コミ

I’ve wanted to try this hotel for a long time and booked over a year ago for a special occasion. The staff are lovely and helpful. The bed was very comfy. Hotel in great location. That was where the good stuff ended. The room smelled very musty. Had to have the balcony door open for extended periods of time and room smelled if left shut up. The hot water ran out during my shower the first morning. The shelf in the shower was not secured properly and couldn’t be used to place shampoo etc on. The hot tub had broken and was under repair, which we weren’t told until we tried to use it. If you are coming by car, don’t. It’s a nightmare. I got abused by the courier driver while trying to drop off luggage and get car put into valet. My husband had to go around the block multiple times. The room seemed to be missing some of the elements you would expect of a 5 star hotel. On another note- we were on the 8th floor. The lift only goes to 7th. We are fit, so didn’t worry us. Not many amenities for a 5 star. Not worth the price tag.

Great location, good rooms, amazing staff

トリップアドバイザーの評価 3.0/5

8trance8 トリップアドバイザー認証口コミ

Great location, good rooms, looks like been recently done up. The staff is great, 5stars to them. The hotel is on a busy street and you blink and miss it. The rooms have no views at all. There is no dedicated parking space so difficult to park your car even to get the luggage in and out. The hotel staff were very helpful hence, we could manage. Parking overnight at a nearby car park will cost approx 40.

Hello!! Thank you very much for your detailed review! We're delighted to hear that you enjoyed our great location, comfortable rooms, and especially our team - your 5-star compliment truly means a lot to us. We appreciate your feedback regarding the street, the limited views, and the parking situation. Being in a busy central area does bring some challenges, and we're glad our staff could assist in making things easier for you. Your comments help us continue improving the guest experience. Thank you again for staying with us, and we hope to welcome you back on your next visit! Warm regards, Fable Auckland Team

A wonderful stay

トリップアドバイザーの評価 5.0/5

travelpanda56 トリップアドバイザー認証口コミ

We were in AKL for our daughter's 18th b'day as she attended a concert in CBD as part of the celebration. Our stay at Fable was wonderful, I can't say enough good things about the experience - wonderful concierge and front desk service, close to great shops and dining, excellent buffet breakfast, marvellous beds with lovely linens, prompt valet car service, I cld go on and on. If you're looking for a special stay in Tāmaki Makaurau, this is it.

Hello! Thank you so much!! We are absolutely delighted to hear that your daughter’s 18th birthday celebration in Tāmaki Makaurau was complemented by such a memorable stay with us, it was our pleasure to accommodate you and the family! It is fantastic to know you enjoyed our service, location, breakfast, and those famously comfortable Fable beds. Your kind words mean a great deal to our team who love creating special moments for our guests! We hope to have the pleasure of welcoming you and your whānau back again soon for another unforgettable stay. Warm regards, the Fable Auckland Team

Disappointing…

トリップアドバイザーの評価 3.0/5

Heidi S トリップアドバイザー認証口コミ

Unfortunately very disappointing. Family birthday high tea which had been very much looked forward to. Beautiful hotel, staff were friendly enough but not overly welcoming or involved. We didn’t even eat all the food, as some was stale or just stodgy that didn’t taste nice. Hate leaving a bad review, but I wouldn’t recommend and I wouldn’t return!

Thank you for taking the time to share your feedback. We are truly sorry to hear that your high tea experience did not meet expectations, especially on such a special occasion as a family birthday. This is certainly not the impression we aim to leave. While we're pleased you found the hotel beautiful and the staff friendly, we regret that you didn't feel fully welcomed or that the food quality fell short. Your comments about some items being stale or unappetizing are concerning and will be taken seriously. We'll be reviewing this with our kitchen team to ensure improvements are made. We genuinely value honest feedback, even when it's difficult to hear, as it helps us grow. We are sorry we missed the mark on this visit and appreciate you bringing it to our attention. Warm regards Fable Front Office Management

Very warm welcome and lovely stay

トリップアドバイザーの評価 5.0/5

Traveler63023357611 トリップアドバイザー認証口コミ

Fantastic reception and warm welcoming by Mark at the concierge. He went extra mild to prepare us refreshments as we checked-in. Thank you for a wonderful stay and looking forward to visiting again.

Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that you felt warmly welcomed and enjoyed your stay with us. Mark will be especially pleased to know his hospitality made a memorable impression; I'll be sure to pass along your lovely feedback to him. We truly appreciate your support and look forward to welcoming you back again soon! Warm regards, The Fable Auckland Team!

との提携 TripAdvisor

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