SO/オークランド 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 2,331 件のレビュー

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Customs St E&Gore Stの角, Auckland Central, 1010 オークランド, ニュージーランド

説明

ホテルのその他の情報

  • 社交スペースとして人気のHI-SOは、オークランドで最もヒップなルーフトップバーです

  • リキッド、ベイパー、ソリッドなどのエレメントをモチーフにした客室デザイン。

  • SO/スパ。

当ホテルの客室

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ホテル所在地

SO/オークランド

Customs St E&Gore Stの角, Auckland Central
1010 オークランド
ニュージーランド

GPS:-36.845421, 174.768507

電話番号
ファックス +64 9 379 1861

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  2,331 件のレビュー

トリップアドバイザーの評価  4.4/5  544 件のレビュー

2025エクセレンス認証

3 night business trip

トリップアドバイザーの評価 5.0/5

conorg109 トリップアドバイザー認証口コミ

3 night business trip in December. At least my 3rd time at this hotel and never disappoints. Very nice upgraded room to a suite, staff are great and the food was also really good. Had some amazing salmon for dinner perfectly cooked. Also love the lounge area there.

We had a blast!

トリップアドバイザーの評価 5.0/5

Sightsee38182825982 トリップアドバイザー認証口コミ

Our stay at the SO/Auckland hotel was delightful and more than we expected. All staff members from front desk to dinning were very friendly, and genuinely happy to assist us on our needs. To the point, we have no complaints about our time spent here.

Kia Ora, Thank you so much for sharing your wonderful feedback. We’re thrilled to hear that your stay at SO/ Auckland exceeded expectations and that our team—from the front desk to dining—made you feel genuinely welcomed and cared for. It’s especially rewarding to know that every aspect of your visit left you with no complaints. Your kind words mean a great deal to us, and we’ll be sure to pass them along to the entire team. We look forward to welcoming you back for another exceptional stay. Sincerely,

Nice anniversary getaway!!

トリップアドバイザーの評価 5.0/5

TheFlyingReviewer トリップアドバイザー認証口コミ

Flew into Auckland for a short 3 night getaway to celebrate our wedding anniversary. We chose the So Auckland because of the location and it was walking distance to a lot of bars, restaurants and shopping. Although the weather during our stay was a bit wet, we didn't mind. We enjoyed the club access being an Accor member and the selection of food and wine. Overall loved our stay, the team were pleasant and accommodated to all our requests. We would absolutely return and stay again for sure.

Kia Ora, Thank you for sharing your delightful experience with us. We are thrilled to hear that you chose SO/ Auckland for your anniversary celebration and that our location, club access, and food selection contributed positively to your stay. It is always our aim to provide excellent service, and we are pleased that our team met your expectations. Your intention to return is the highest compliment we can receive, and we look forward to welcoming you back for another memorable getaway. Sincerely,

Sensational Hotel

トリップアドバイザーの評価 5.0/5

Richard J トリップアドバイザー認証口コミ

Excellent easy check in Clean tidy room that felt comfortable to be in Huge wardrobes Great air conditioning Great amenities Sensational view

Kia Ora, Thank you for the great feedback and review. We hope to have you back soon. Sincerely,

Perfect room, disappointing breakfast

トリップアドバイザーの評価 4.0/5

UlyanaInStars トリップアドバイザー認証口コミ

It wasn’t an excellent stay as it should be in 5-stars chain hotel because there were some “but” during our stay. ROOMS: stylish and good-sized rooms. Very comfortable bed, sofa, working desk. There are bathroom and a shower. The room is equipped with a teapot and coffee machine, minibar (for extra payment), safe. Bathrobes and all bathroom necessities are provided. LOCATION: perfect centric location. FOOD: breakfast (6.30-10.30am) was very disappointing: we’ve been there at 10am, nobody welcomes you and majority of plates were really empty, nobody refill them. The choice of dishes isn’t big, they make eggs your way (looking as if they were being forced) and you can find a good variety of cakes and fresh juices. There were no green tea even after request, coffee machine was asking for adding water - nobody cares, you have to find somebody who can help you. FACILITIES: 1) good wi-fi but sometimes it should be reconnected, 2) spa, 3) gym 24h, 4) restaurants: coffee spot, lobby bar, restaurant on the 15th floor and rooftop bar STAFF: totally uninterested in your convenience. For example, no attention to your requests during the breakfast.

Kia Ora, Thank you for taking the time to share a detailed review of your stay. While we are pleased to hear that you enjoyed the comfort of your room and our central location, we are truly sorry that other aspects of your experience did not meet your expectations. Your comments regarding breakfast are especially concerning. The issues you described fall far below the standard we aim to provide. We also regret that your requests were not attended to promptly and that the service felt inattentive. This is not the impression we want any guest to leave with. Please be assured that we are addressing your feedback directly with our restaurant and service teams to ensure these shortcomings are corrected. Your experience highlights areas where we must improve, and we appreciate you bringing them to our attention. We hope you will consider giving us another opportunity to provide you with the seamless and enjoyable stay you expected from a five‑star hotel. Thank you again for your valuable feedback. Sincerely,

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 649 件のレビュー 9.3/10 ロケーション
  • 1,329 件のレビュー 7.8/10 客室
  • 1,306 件のレビュー 8/10 サービス
  • 7 件のレビュー 5.9/10 インターネット
  • 482 件のレビュー 8.6/10 雰囲気
  • 455 件のレビュー 7.5/10 快適さ
  • 311 件のレビュー 7.6/10 朝食
  • 283 件のレビュー 6.8/10 バー＆飲料

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。