ibis Куала-Лумпур Сити Центр 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 1 508

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ibis Куала-Лумпур Сити Центр - Image 1
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ibis Куала-Лумпур Сити Центр - Image 4
32 Jalan Yap Kwan Seng, 50450 КУАЛА-ЛУМПУР, Малайзия

Описание

Особенности отеля

  • Walking distance to Kuala Lumpur Convention Centre

  • Strategically located near to KLCC LRT train station, exit via Avenue K

  • A short walk to iconic Petronas Twin Towers and other major shopping malls

  • Rooftop Infinity swimming pool and kids pool

  • Meeting rooms with feature high definition LED wall

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Расположение отеля

ibis Куала-Лумпур Сити Центр

32 Jalan Yap Kwan Seng
50450 КУАЛА-ЛУМПУР
Малайзия

GPS:3.163079, 101.714573

Телефон
Факс +60 3-2778 3300

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 1 508

Примечание: отзывы клиентов 3.5/5

Iuliia E. Индивидуальные путешественники - Проверенные отзывы - ALL

Чистые большие номера. Приятная обстановка. Но совершено не включенный персонал на ресепшен. При заселении ничего не объяснили. При выезде запросила комнату хранения багажа, персонал просто махнул рукой в ту сторону. Я пришла она закрыта мне пришлось возвращаться и обращаться к другому сотруднику, та нехотя пошла мне открывать эту комнату и оформлять багаж, так и не поняла что это было. При заборе багажа было примерно так же 😃

Dear Iuliia E., Greetings from ibis Kuala Lumpur City Centre! Thank you for taking the time to complete our guest satisfaction survey and for sharing such detailed feedback regarding your recent stay with us. We are pleased to know that you appreciated our convenient location, spacious and clean rooms, and pleasant overall atmosphere. At the same time, we are truly sorry to learn about your experience with our front office and check-out service, particularly in relation to luggage storage assistance and the level of engagement you received from our team. Please accept our sincere apologies for the lack of clarity and attentiveness you encountered. This is not the standard of service we aim to provide, and your comments have been shared with the Front Office team for immediate coaching and improvement, especially in communication, guest guidance, and service attitude. We also take note of your feedback regarding breakfast selection and replenishment of items, as well as your comments on dinner and facilities. These points have been shared with the respective departments for review to ensure better consistency and guest satisfaction, particularly for international dining preferences and peak service periods. On a positive note, we are glad that you recognized our sustainability efforts and WiFi performance. Your feedback is valuable in helping us understand where we are performing well and where we must improve. We sincerely appreciate your honest observations, as they help us strengthen our service culture. We hope to have the opportunity to welcome you back in the future and provide you with a much smoother and more attentive experience across all touchpoints. Warm regards, Vivian Chu Hotel Manager ibis Kuala Lumpur City Centre

Примечание: отзывы клиентов 4.0/5

Dmitrii C. Друзья - Проверенные отзывы - ALL

Отель расположен в 15 минутах ходьбы от башен Петронас, в 10 минутах от метро.

Dear Mr. C., Thank you for sharing your detailed feedback following your recent stay at ibis Kuala Lumpur City Centre. We are pleased to know that you appreciated our strategic location, within walking distance to the iconic Petronas Twin Towers and close to public transportation. It is also encouraging to read that your arrival and check-in experience was smooth, your room requests were accommodated with a higher-floor allocation, and that you found the cleanliness standards consistently high. Your positive ratings for our team, WiFi, and sustainability efforts are sincerely appreciated. At the same time, we take note of your comments regarding the breakfast selection. We understand your concern about the repetition of the menu and the level of spiciness of certain meat dishes. Our breakfast offering is designed to reflect both local Malaysian flavors and the diverse international guests we welcome; however, we recognize the importance of providing broader variety and milder options to suit different preferences. Your feedback has been shared with our Culinary team for review as we continuously evaluate ways to improve balance and rotation in our menu selection. We value your recommendation score and appreciate your honest assessment. It was a pleasure hosting you and your friends, and we hope to welcome you back on your next visit to Kuala Lumpur for an even more satisfying experience. Warm regards, Vivian Chu Hotel Manager

Примечание: отзывы клиентов 5.0/5

Valentin S. Пары - Проверенные отзывы - ALL

Останавливался в отеле на 2 ночи. Местоположение хорошее, до Башен Петронас 10-15 минут пешком, напротив отеля небольшой круглосуточный супермаркет, несколько кафешек. Сам отель приличный, чистый и весьма комфортный. Бассейн на 30 этаже небольшой, чисто освежиться в жару с красивым видом на небоскрёбы. Завтраки разнообразные, но уклон азиатский, много пикантных и необычных для европейцев соусов. В номерах новый тренд:в ванной стоят фильтры для воды, набираешь сам из специального краника Также имейте ввиду, что при заезде берут туристический сбор 10 рингитт за ночь. Это много где написано в условиях, но не все читают В целом, пребыванием в отеле доволен, все прошло хорошо

Dear Mr. S., Thank you for sharing your experience with us. We are delighted to hear that you enjoyed your stay, from our convenient location and comfortable rooms to the pool and breakfast selection. We also appreciate your detailed observations, including the water filters in the bathrooms and the tourist tax information. Your feedback helps us ensure our guests have a smooth and enjoyable experience. It was a pleasure having you and your partner at ibis Kuala Lumpur City Centre, and we look forward to welcoming you back on your next visit. Warm regards, Vivian Chu Hotel Manager

Примечание: отзывы клиентов 4.5/5

Sayyora M. Пары - Проверенные отзывы - ALL

Чистота комфорт меня удивляет

Dear Ms. Sayyora M., Thank you very much for sharing your wonderful feedback following your stay at ibis Kuala Lumpur City Centre. We are delighted to hear that our cleanliness and comfort exceeded your expectations. Your kind words about our team, especially the room attendant, are greatly appreciated and will be shared with the staff as encouragement. It is also fantastic to know that you enjoyed our sustainable initiatives, the green environment, clean pool, and fitness centre. We are proud to provide a welcoming and eco-friendly space, and your comments reassure us that our efforts are appreciated. Thank you again for recommending our hotel. We look forward to welcoming you back for another fabulous stay in the future. Warm regards, Vivian Chu Hotel Manager

Примечание: отзывы клиентов 4.5/5

Bazarova O. Индивидуальные путешественники - Проверенные отзывы - ALL

Понравился бассейн на 31 этаже, так же что каждый день чистили номер, меняли полотенца. Завтраки вкусные и разнообразные

Dear Bazarova O., Thank you very much for choosing ibis Kuala Lumpur City Centre and for taking the time to share such a wonderful and detailed review. We are delighted to know that you enjoyed your stay, especially our convenient location, clean and comfortable rooms, and the helpful service from our team. It is great to hear that you liked the pool on the 31st floor and appreciated the daily housekeeping service. We are also glad that our breakfast selection met your expectations and added to your overall experience. We truly appreciate your perfect scores for many aspects of your stay, including arrival experience, accommodation, cleanliness, Wi-Fi, and our sustainable initiatives. Your positive comments are highly encouraging for our entire team. We also take note of your feedback regarding the Fitness Centre and pool ratings. Rest assured, we will review these areas with our management team for further improvement. Thank you once again for recommending us and for your kind words. We sincerely hope to welcome you back for another pleasant stay in the near future. Warm regards, Vivian Chu Hotel Manager

Другие интернет-пользователи оценили наш отель

  • 2 487 Отзывов 9.1/10 Расположение
  • 2 488 Отзывов 7.2/10 Номер
  • 2 371 Отзывов 7.6/10 Сервис
  • 50 Отзывов 7.2/10 Интернет
  • 1 199 Отзывов 7.8/10 Чистота
  • 935 Отзывов 7.4/10 Завтрак
  • 549 Отзывов 8.5/10 Атмосфера
  • 76 Отзывов 9.4/10 Напитки

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