ibis Куала-Лумпур Сити Центр 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 1 370

Гарантия
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ibis Куала-Лумпур Сити Центр - Image 1
ibis Куала-Лумпур Сити Центр - Image 2
ibis Куала-Лумпур Сити Центр - Image 3
ibis Куала-Лумпур Сити Центр - Image 4
32 Jalan Yap Kwan Seng, 50450 КУАЛА-ЛУМПУР, Малайзия

Описание

Особенности отеля

  • Walking distance to Kuala Lumpur Convention Centre

  • Strategically located near to KLCC LRT train station, exit via Avenue K

  • A short walk to iconic Petronas Twin Towers and other major shopping malls

  • Rooftop Infinity swimming pool and kids pool

  • Meeting rooms with feature high definition LED wall

Наши номера

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Номер 1

Расположение отеля

ibis Куала-Лумпур Сити Центр

32 Jalan Yap Kwan Seng
50450 КУАЛА-ЛУМПУР
Малайзия

GPS:3.163079, 101.714573

Телефон
Факс +60 3-2778 3300

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 1 370

Примечание: отзывы клиентов 4.0/5

Marina P. Семьи - Проверенные отзывы - ALL

Dear Ms. Marina P., Thank you for taking the time to share your feedback following your recent family stay at ibis Kuala Lumpur City Centre. We are delighted to know that you enjoyed our convenient location, just a short walk from the Petronas Twin Towers, and that you were satisfied with our breakfast, accommodation, WiFi, and the service provided by our team. It is also wonderful to know that you would recommend our hotel to your friends and family. At the same time, I sincerely apologize for the shortcomings you experienced with the cleanliness of your room. I am sorry to learn that you found dust on some surfaces and that the bed linen and towels appeared worn. Please rest assured that your comments have been shared with our Housekeeping team for immediate review and corrective action. We are committed to maintaining the cleanliness and quality standards our guests expect and deserve. Thank you once again for your valuable feedback. We truly appreciate your comments as they help us improve our services, and we hope to have the pleasure of welcoming you and your family back for an even better stay in the future. Kind regards, Muntaz Narayani A. Rajakopal Guest Experience Manager ibis Kuala Lumpur City Centre

Примечание: отзывы клиентов 4.0/5

Svetlana S. Семьи - Проверенные отзывы - ALL

Dear Ms. Svetlana S., Thank you for taking the time to share your feedback and for rating your stay 80/100 following your recent family stay at ibis Kuala Lumpur City Centre. We are delighted to know that you enjoyed our convenient location, swimming pool, attentive Heartists, and that you were satisfied with your accommodation, cleanliness, Wi-Fi, and check-in and check-out experience. We also appreciate your valuable feedback regarding the quality of our towels. Please accept our apologies that they did not fully meet your expectations. Your comments have been shared with our Housekeeping team for review as we continuously work to improve the comfort and quality of our guest amenities. Thank you once again for your kind feedback. We truly appreciate your support and look forward to welcoming you and your family back to ibis Kuala Lumpur City Centre for another enjoyable stay. Warm regards, Muntaz Narayani A. Rajakopal Guest Experience Manager ibis Kuala Lumpur City Centre

Примечание: отзывы клиентов 3.5/5

Iuliia E. Индивидуальные путешественники - Проверенные отзывы - ALL

Dear Iuliia E., Greetings from ibis Kuala Lumpur City Centre! Thank you for taking the time to complete our guest satisfaction survey and for sharing such detailed feedback regarding your recent stay with us. We are pleased to know that you appreciated our convenient location, spacious and clean rooms, and pleasant overall atmosphere. At the same time, we are truly sorry to learn about your experience with our front office and check-out service, particularly in relation to luggage storage assistance and the level of engagement you received from our team. Please accept our sincere apologies for the lack of clarity and attentiveness you encountered. This is not the standard of service we aim to provide, and your comments have been shared with the Front Office team for immediate coaching and improvement, especially in communication, guest guidance, and service attitude. We also take note of your feedback regarding breakfast selection and replenishment of items, as well as your comments on dinner and facilities. These points have been shared with the respective departments for review to ensure better consistency and guest satisfaction, particularly for international dining preferences and peak service periods. On a positive note, we are glad that you recognized our sustainability efforts and WiFi performance. Your feedback is valuable in helping us understand where we are performing well and where we must improve. We sincerely appreciate your honest observations, as they help us strengthen our service culture. We hope to have the opportunity to welcome you back in the future and provide you with a much smoother and more attentive experience across all touchpoints. Warm regards, Vivian Chu Hotel Manager ibis Kuala Lumpur City Centre

Примечание: отзывы клиентов 4.0/5

Dmitrii C. Друзья - Проверенные отзывы - ALL

Dear Mr. C., Thank you for sharing your detailed feedback following your recent stay at ibis Kuala Lumpur City Centre. We are pleased to know that you appreciated our strategic location, within walking distance to the iconic Petronas Twin Towers and close to public transportation. It is also encouraging to read that your arrival and check-in experience was smooth, your room requests were accommodated with a higher-floor allocation, and that you found the cleanliness standards consistently high. Your positive ratings for our team, WiFi, and sustainability efforts are sincerely appreciated. At the same time, we take note of your comments regarding the breakfast selection. We understand your concern about the repetition of the menu and the level of spiciness of certain meat dishes. Our breakfast offering is designed to reflect both local Malaysian flavors and the diverse international guests we welcome; however, we recognize the importance of providing broader variety and milder options to suit different preferences. Your feedback has been shared with our Culinary team for review as we continuously evaluate ways to improve balance and rotation in our menu selection. We value your recommendation score and appreciate your honest assessment. It was a pleasure hosting you and your friends, and we hope to welcome you back on your next visit to Kuala Lumpur for an even more satisfying experience. Warm regards, Vivian Chu Hotel Manager

Примечание: отзывы клиентов 5.0/5

Valentin S. Пары - Проверенные отзывы - ALL

Dear Mr. S., Thank you for sharing your experience with us. We are delighted to hear that you enjoyed your stay, from our convenient location and comfortable rooms to the pool and breakfast selection. We also appreciate your detailed observations, including the water filters in the bathrooms and the tourist tax information. Your feedback helps us ensure our guests have a smooth and enjoyable experience. It was a pleasure having you and your partner at ibis Kuala Lumpur City Centre, and we look forward to welcoming you back on your next visit. Warm regards, Vivian Chu Hotel Manager

Другие интернет-пользователи оценили наш отель

  • 2 440 Отзывов 9.1/10 Расположение
  • 2 422 Отзывов 7.2/10 Номер
  • 2 545 Отзывов 8.1/10 Сервис
  • 50 Отзывов 7.6/10 Интернет
  • 1 187 Отзывов 7.7/10 Чистота
  • 1 141 Отзывов 8.7/10 Еда
  • 993 Отзывов 5.1/10 Комфорт
  • 909 Отзывов 7.5/10 Завтрак

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