ibis Styles Куала-Лумпур Фрейзер Бизнес Парк 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 3.9/5 Отзывов: 450

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Описание

Особенности отеля

  • 500 современных номеров с элитным постельным бельем и безлимитным Wi-Fi для полного комфорта

  • Удобные кровати и завтрак - шведский стол

  • Ежедневный шатл до торговых центров Pavillion и KLCC

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Расположение отеля

ibis Styles Куала-Лумпур Фрейзер Бизнес Парк

Jalan Metro Pudu 1, Fraser Business Park, Off Jalan Yew
55200 КУАЛА-ЛУМПУР
Малайзия

GPS:3.128646, 101.714889

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sTreats Restaurant

Недоговорная фотография

Enjoy the great authentic taste of Malaysian dishes served to you in an open kitchen concept. Tease your taste buds with a wide selection of local and international cuisine prepared personally by the hotel chef.

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  3.9/5  Отзывов: 450

Рейтинг TripAdvisor  3.5/5  Отзывов: 1 325

Freely roaming cockroaches

Примечание: Tripadvisor 1.0/5

Joseph S Реальные отзывы TripAdvisor

Got up at night to use the washroom. While sitting on the toilet, and half asleep, I glanced at the toilet paper roll on my right just to see two antennas emerging from under the fold. You can imagine my reaction. Tried to get back to sleep but could hear the little noises from the cockroach freely wandering in my room. Took two pics and two videos of it walking over the collar of my work shirt on the couch next to the bed. Can't upload here because photo guidelines say the pics can't "Be blurry, dark or otherwise difficult to view." Blurry and dark sure, but it's very easy to see what it is. Oh well, maybe it's better not to show it.

Dear Joseph S, Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and discomfort you experienced during your stay. Your feedback is important to us, and we take such concerns very seriously. We will contact you personally to get a bit more information so we can ascertain the root cause and get a permanent solution. Best regards, General Manager

Average hotel.

Примечание: Tripadvisor 2.0/5

Curious61504416147 Реальные отзывы TripAdvisor

Average hotel, no room service, the reception staff was rude, no shuttle service, no restuarant inside the hotel, the breakfast was ok, few options for vegetarians & the meal wasn't hot, no waiter at the service, no telephone in the room, few lightening in the room.

Dear Curious61504416147, Thank you for sharing your experience. Your feedback is valuable to us, and we are taking it seriously. We apologize for the issues you encountered and are working to address them. We appreciate your input and hope to have the opportunity to serve you better in the future. Sincerely, General Manager

A very disappointing stay!!!

Примечание: Tripadvisor 1.0/5

esha s Реальные отзывы TripAdvisor

Terrible stay! Accommodations were decent. Breakfast is insipid as is the staff. They seem to be forced to work or are too high headed, I do not know. Nobody in the hotel except for Melanie (at the front desk) had a smile on their face. A stay can be turned around by the hospitality of the people working there. I had even left a written note, surely would not have reached the right hands. However, my stay was not good at all.

Dear Eshahanda, I apologize for the disappointing experience you had at Ibis Styles Kuala Lumpur Fraser Business Park. It’s unfortunate that both the food and the staff fell short of your expectations in terms of hospitality and friendliness. Your feedback is valuable to us, and we are taking it seriously. Thank you for sharing your experience. Best regards, General Manager

Always a convenient and pleasant stay in KL

Примечание: Tripadvisor 5.0/5

alcm64 Семьи - Реальные отзывы TripAdvisor

I had always loved to be here wen I am in KL for its convenience and a comfortable stay. Its location is ideal where you have both LRT & MRT lines which can get u anywhere u wanna go with sheltered passage, so no worries whether it rains or shine too much. Its new exclusive member b'fast area is superb idea from the old overcrowded area with some good choice of selection, which hopefully will be expanded with more local cuisine selections. Overall, this is still my 1st choice place to stay in KL.

Dear Valued Guests, Thank you for your positive review and support to us, Looking forward to more stays with us. Sincerely, General Manager

Разочарована

Примечание: отзывы клиентов 1.5/5

Almira Индивидуальные путешественники - Проверенные отзывы - ALL

Часто пользовалась данной сетью отелей по всему миру и всегда все было отлично (соотношение цены/качества у данных отелей оптимальное), но в Куала-Лумпур смогли испортить впечатление. Номера очень "уставшие", в отели тараканы (ловили в моем номере) и для меня это критично, постельное белье плохо постиранное, нет европейских завтраков, нет ни овощей, ни фруктов. Единственный плюс - это персонал: благожелательный, отзывчивый (в ресторане готовили мне яичницу каждое утро и кофе).

Dear Ms Almira G., Thank you for taking the time to tell us about your experience at the ibis Styles Kuala Lumpur Fraser Business Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Admin

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Другие интернет-пользователи оценили наш отель

  • 361 Отзывов 8.3/10 Расположение
  • 399 Отзывов 6.8/10 Номер
  • 306 Отзывов 8.4/10 Сервис
  • 13 Отзывов 8.5/10 Интернет
  • 229 Отзывов 6.6/10 Чистота
  • 145 Отзывов 3.6/10 Завтрак
  • 18 Отзывов 0.9/10 Велнес-зона
  • 5 Отзывов 3.3/10 Напитки

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