Mercure Okinawa Naha 3 stars

Customer review rating (ALL Rating) 4.4/5 1,828 reviews

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Hotel location

Mercure Okinawa Naha

3-3-19 Tsubogawa
900 0025 Naha
Japan

GPS:26.205548, 127.679079

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

BISTRO DE LA MER

The Bistro de la Mer features both international and Okinawa cuisines. The lunch buffet is one of the most popular in Naha City!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,828 reviews

TripAdvisor Rating  4.0/5  894 reviews

Certificate of excellence 2024

Perfect Stay!

Customer review rating 5.0/5

V. Families - Confirmed reviews ALL

I recently had the pleasure of staying at your hotel, and I wanted to express my heartfelt appreciation for the wonderful experience. The location of your hotel is incredibly convenient, being just a few steps away from the MRT and having both 7-11 and Family Mart right downstairs. The DON Q shop just opposite the hotel was an added delight. Our room was nice and spacious, providing a comfortable retreat after our activities. The buffet breakfast, though simple, was satisfying and enjoyable. The service staff at the breakfast area and during check-in were exceptional, offering warm and efficient service. I am especially grateful for the early check-in at 1 pm, which made things much easier for us, especially with a young child. The attentiveness of the room service, who thoughtfully provided an extra towel for our child, did not go unnoticed. The promptness of the in-room dining service, delivering within 5 minutes, was impressive. Overall, this has been one of the best hotel experiences I’ve had so far. Thank you for making our stay so enjoyable.

Easy and hassle free

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

The check-in was relatively quick and everything was fine. I would pick the same place if I go to Okinawa again.

Well located and good stay

Customer review rating 5.0/5

Phalada Families - Confirmed reviews ALL

Very easy when you come from the airport by Yui line monorail . The station is in front of the hotel. Family mart seven eleven and donqi very close .

WELL STAY WITH GENUINE STAFF

Customer review rating 5.0/5

Soh E. Couples - Confirmed reviews ALL

- STAFF MARKY AND ISSA WERE VERY CARING AND THOUGHTFUL THROUGHOUT MY STAY THEY WERE KIND AND HELPFUL AND EXPLAINED TO US IN A VERY DETAILED AND ORDERLY MANNERS ON BREAKFAST TIME , LOUNGE AND THERE IS A WASHING MACHINE LAUNDRY AREA FOR US TOO! THIS HOTEL IS CLEAN GOOD AND NICE STAFF ! WILL DEFINITELY BE BACK !

No consideration for unexpected circumstances

TripAdvisor rating 1.0/5

nomuradanilo TripAdvisor review

We had a booking for 3 rooms in five people. Because of a death in the family 3 people wouldn't be able to join the stay anymore. On these unexpected circumstances we requested for a cancellation or change in the booking. Even with proof they did not make themselves available to any flexibility and 2 of the rooms went unused. All other hotels and airlines were very understanding of the situation and cancelled the reservation or provided vouchers free of charge. This was the only business that did not care at all about the situation. Maybe they never went through a similar situation and because of that they can't sympathize with my group situation. I wouldn't recommend a stay here as they do not have the minimum requirements of human touch that so many other businesses in Japan and other countries do.

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Other web-users rate our hotel

  • 1,858 reviews 9.4/10 Location
  • 1,467 reviews 7.9/10 Room
  • 1,263 reviews 8.9/10 Service
  • 39 reviews 8.1/10 WiFi
  • 735 reviews 5.7/10 Comfort
  • 630 reviews 8.7/10 Breakfast
  • 595 reviews 8.5/10 Cleanliness
  • 373 reviews 8.3/10 Vibe

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