ibis Styles Canberra bintang 4

Catatan Tripadvisor 3.0/5 1.335 ulasan

Jaminan Harga
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ibis Styles Canberra - Image 1
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203 Goyder Street, 2604 NARRABUNDAH, Australia

Deskripsi

Keistimewaan hotel

  • Wi-Fi berkecepatan tinggi GRATIS & TAK TERBATAS

  • Sistem hiburan dan film dalam kamar GRATIS

  • Restoran 203: santap kontemporer, camilan cepat, dan hidangan klasik kreasi baru

  • Sendiri, bersama pasangan, keluarga, atau grup...selalu ada tempat tidur nyaman untuk semuanya

  • Paket konferensi lengkap

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Lokasi hotel

ibis Styles Canberra

203 Goyder Street
2604 NARRABUNDAH
Australia

GPS:-35.339149, 149.148612

Telepon
Fax +61 2 6239 6310

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

RESTAURANT 203

Foto non-kontrak

Hotel ini memiliki 203 Restoran, menawarkan masakan Australia modern. Menawarkan beragam pilihan Prasmanan dan hidangan À la carte lezat. Beragam sup sehat, salad sehat, pasta tradisional & hidangan penutup yang menggugah selera.

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Peringkat TripAdvisor  3.0/5  1.335 ulasan

BYO entertainment, soap and pillow

Catatan Tripadvisor 2.0/5

Noel D Ulasan TripAdvisor tersertifikasi

My experience is reflected in multiple reveiews over the last 12 months, none of which the hotel management seems interested in addressing. This is a two start motel with very little regrad for providing service and facilties of any quality. The best thing about it was the free WIfi was fast and plentiful which is good because UI had to stream entertainment due to so few free to air station being available on the SD TV. See problems listed below: • Room had not been properly service prior to our arrival – no soap and very little coffee, milk and sugar • TV was Standard Definition with only free to air channels meaning we had very little to choose from. • Pillows were the worst I have ever had on a bed anywhere • Breakfast day1 – no eggs available due to issue with supplier • Dinner day 1 – was initially told that my Accor membership only entitled me to 30% discount rather that 2 for 1 – this was checked and corrected after I challenged that position. Food was just OK but country pub rather than restaurant standard – In restaurants they tend to set the tables rather than telling you to collect your cutlery on the way through to your table. • As mentioned in earlier reviews the curtains do not block out light

Not 4 stars

Catatan Tripadvisor 2.0/5

helenhL4124AQ Bisnis - Ulasan TripAdvisor tersertifikasi

This hotel markets itself as a 4 star hotel, I'm not sure how that gets assessed but it is more like 2-3 star. Arrival-not a particularly friendly welcome. Just asked for ID and credit card and handed me a piece of paper with a map of the hotel layout and restaurant times. Room-basic. More like a regional motel than a 4 star hotel. The room was large and the bed was comfy but it's ageing and there was a constant smell that seemed to come from the drain in bathroom. Toilet paper was one of those dispensers that you pull one sheet out at a time. Power points close to the bed didn't work. "Blackout curtains" were coming off their rails so lots of light shining through in the morning. The walls are quite thin so bring ear plugs if you are a light sleeper. The rooms are spread across a number of 2 story buildings-no lifts. Restaurant - small restaurant near reception. Breakfast buffet is $25. Toast, 3 types of cereal, fruit and yoghurt and basic hot food. Instant coffee machine but extra charge for barista coffee. One bright point was the female staff member on duty who was friendly and clearly doing her best. On my second morning a very large group (coach trip) were departing as I arrived. I had to clear space on a bench to eat and when I left no attempt had been made to start clean up. Seemed like there was a lack of staff. Location-in what appeared to be a residential area. No shops within walking distance Overall it's an ok basic hotel but not 4 stars and very different to other Ibis Styles I have stayed in. I'd prefer not to stay again (was booked through work)

Never Again ibis Styles Canberra! Absolutely disgraceful!

Catatan Tripadvisor 1.0/5

Max M Ulasan TripAdvisor tersertifikasi

State of room was appalling, dirty, worn, dated, pictures published online do not represent current condition of the hotel. We canceled our second night and would not have stayed the first except most of greater Canberra was booked out that night due to events.

Terrible!

Catatan Tripadvisor 1.0/5

A1490XYdavidh Ulasan TripAdvisor tersertifikasi

We were once regular customers of this property pre Covid. The last few years has seen a decline in a hotel I have never seen before. The price we were charged was higher than when we booked, the TV and phone didn't work, the TV was fixed but the phone wasn't. The room was not serviced despite promises it would be. Towels and coffee were replenished only after many walks to the reception as previously mentioned the phone didn't work. The ill-fitting curtains had holes in them as did the sheets. The staff listened politely to my concerns but could not care less and no action taken. ACCOR should be ashamed of themselves allowing this to happen to a once good property. I suggest the Manager should be fired and someone put in who cares about the customers and the property and knows what they are doing. ACCOR has certainly gone downhill, never again!

Dear A1490XYdavidth Thank you for sharing your feedback with us, and we sincerely apologize for the disappointing experience you encountered during your recent stay. As former regular customers, we understand your frustration and disappointment with the decline in our property's standards. We deeply regret the issues you faced, including the pricing discrepancy, non-functional TV and phone, lack of room service despite assurances, and the condition of the curtains and sheets. These are certainly not reflective of the high standards of service and comfort we strive to provide. Your comments regarding our staff's response and the overall management of the property have been noted, and we assure you that we take your feedback seriously. We will investigate these matters internally to address the root causes and prevent similar incidents from occurring in the future. At Ibis Styles Canberra, we are committed to delivering exceptional experiences to our guests, and we apologize for falling short of your expectations on this occasion. We appreciate your loyalty as a former regular customer, and we hope to have the opportunity to regain your trust in the future. Should you wish to discuss your experience further or have any additional feedback to share, please feel free to contact us directly. Warm Regards, Dipesh Subedi

DO NOT BOOK HERE

Catatan Tripadvisor 1.0/5

Bazz R Ulasan TripAdvisor tersertifikasi

As seems common with the reviews on here, when you book with this hotel - you don't actually get a room. Arrived around midnight after a 4 hour drive, to be told that they had overbooked the hotel and as such my 2 night stay had been changed to 1 night at a hotel 30 minutes away back in New South Wales. Reading the reviews this seems a common trend and one the hotel management have no desire to improve upon.

Dear Bazzr2023 Thank you for sharing your feedback regarding your recent booking experience at Ibis Styles Canberra. We sincerely apologize for the inconvenience you encountered upon arrival. We understand the importance of a seamless check-in experience, especially after a long drive, and we regret that we were unable to accommodate your entire stay due to overbooking. Please accept our sincerest apologies for any inconvenience caused. We strive to ensure that all our guests have a comfortable and enjoyable stay, and we are disappointed that we were not able to meet your expectations on this occasion. Your feedback is valuable to us, and we will use it to improve our booking and reservation processes to prevent such occurrences in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back and provide you with a better experience in the future. Kind Regards, Dipesh Subedi

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 435 ulasan 8.1/10 Lokasi
  • 1.181 ulasan 4.3/10 Kamar
  • 670 ulasan 7.5/10 Pelayanan
  • 38 ulasan 5.2/10 Internet
  • 634 ulasan 4.8/10 Kenyamanan
  • 603 ulasan 2.8/10 Kebersihan
  • 320 ulasan 6.9/10 Sarapan
  • 274 ulasan 3/10 Fasilitas

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Semua hotel kami di Narrabundah

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.