ibis Берлин Центральный вокзал 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.6/5 Отзывов: 2 425

Гарантия
лучшей цены
ibis Берлин Центральный вокзал - Image 1
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Invalidenstrasse 53, 10557 БЕРЛИН, Германия

Описание

Особенности отеля

  • Современные номера с кроватями Sweet Bed by ibis

  • Центральное расположение и прекрасная транспортная доступность.

  • Бранденбургские ворота и Рейхстаг в пешей доступности

  • Закуски и напитки круглосуточно в баре отеля

  • Бесплатное хранение багажа в отеле

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Расположение отеля

ibis Берлин Центральный вокзал

Invalidenstrasse 53
10557 БЕРЛИН
Германия

GPS:52.526914, 13.370354

Телефон
Факс +49 30 710960333

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Можно с животными
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Курение на территории отеля запрещено

CHARLIE S CORNER EXPRESS

В экспресс-лаунже самообслуживания Charlie's Corner круглосуточно доступны прохладительные, безалкогольные напитки и кофе. Также есть легкие закуски. Пребывание в нашем отеле сделает вашу поездку в Берлин незабываемой!

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.6/5  Отзывов: 2 425

Рейтинг TripAdvisor  4.3/5  Отзывов: 1 042

Сертификат качества 2024

Good 3 Star Hotel - Excellent Location

Примечание: Tripadvisor 4.0/5

Passionate-Owners Реальные отзывы TripAdvisor

Good Hotel, perfect location close to the main railway station. Very comfortable beds, good shower and excellent breakfast.

Dear guest, Thank you so much for your kind words! I'm thrilled to hear you enjoyed our excellent location and found our beds comfortable. It’s great that you liked the breakfast as well; we always aim to start our guests' day off right. We hope to welcome you back for another pleasant stay! Best regards, Katharina Front Desk Manager Administration

Close to the railway station

Примечание: Tripadvisor 2.0/5

Tukano Реальные отзывы TripAdvisor

We stayed two nights. Room was small. Bathroom was small but very functional. There was not service at the reception. They did not notice customers at all maybe it is germain way but it is not nice. Will not come back again. The situation was very good close to the railway station.

Dear Tukano, Thanks for sharing your thoughts! I’m glad to hear you appreciated our location by the railway station. I totally get that the size of the room and bathroom might not have met your expectations. As for the reception service, we aim to strike a balance between efficiency and friendliness, so I’m sorry it felt off during your stay. We appreciate your feedback and hope you have better experiences ahead! Best regards Katharina Front Desk Manager Administration

A Typical Ibis, Great Location

Примечание: Tripadvisor 4.0/5

ZenHealer7 Реальные отзывы TripAdvisor

A bit on the expensive side by Ibis standards but this is Berlin which is generally more expensive all around. It is right opposite the train station hence very convenient. I was upgraded to a spacious corner room which was typical Ibis. Breakfast all across West Europe is expensive in all hotels so I never eat there. I do not wish to subsidize the carnivores with my money.

Extremely Disappointed by Lack of Compassion and Ridiculous Cancellation Fee

Примечание: Tripadvisor 1.0/5

rebeccaoconnor1717 Реальные отзывы TripAdvisor

I booked a room at this hotel as part of a trip to Germany for an important medical treatment. Unfortunately, the treatment was unexpectedly cancelled – something completely out of my control – and I tried to cancel my hotel stay as soon as I found out. I requested a free cancellation through Booking.com and also contacted the hotel directly to explain my situation. To my disappointment, the front desk manager, Katharina, informed me that a refund was not possible and that I should proceed to cancel the room. I explained that I was struggling financially due to the sudden cancellation of my treatment, and kindly asked if it would be possible to receive a voucher to rebook at a later date instead. Again, I was flatly told no. I understand the policy of non-refundable bookings when someone simply changes their mind, but in the case of medical emergencies or unavoidable circumstances, there should absolutely be exceptions. The cancellation fee they charged was €102 – for a €110 room. That’s 92% of the total cost. Completely unreasonable. I expected much more empathy and professionalism from a well-established hotel chain like Ibis. I would not recommend booking here if there’s any chance your plans could change – especially for reasons outside your control. Very disappointing experience.

Dear Rebecca, Thank you for taking the time to share your experience with us. We are truly sorry to hear that your trip had to be cancelled at short notice for a medical reason. We fully understand that such situations are stressful - both emotionally and financially. However, please allow us to point out that your booking was made via a third-party provider - in this case Booking.com. Unfortunately, our hands are tied in such cases, as both the booking and cancellation conditions are contractually regulated by the platform. The booked rate was non-cancellable and non-refundable, as was clearly indicated on the platform during the booking process. My colleague nevertheless tried to help within the scope of our possibilities, but had to adhere to the contractual requirements. We very much regret that we were unable to offer you a voucher or a rebooking for these reasons. For future stays, we recommend that you book directly through our hotel or our official website. This allows us to cater to special situations more individually and offer more flexible options. We hope that your health will improve soon and would be delighted to welcome you back at a later date - under more favourable circumstances. Best regards Nico Wagner Front Desk Manager Operator

clean, quiet, great location, affordable and felt safe - female travelers go here!

Примечание: Tripadvisor 4.0/5

DakotasLiz Реальные отзывы TripAdvisor

This ibis was my first hotel stay in another country! I chose this as a solo female traveler as it was near the main train station and would be easy to navigate to coming from the airport. I was right! It was literally directly across the station. I don't speak the language and I was very obviously a foreign solo traveler so it was comforting to me the constant police presence at HBF with it being the central station. I felt very safe walking to and from my hotel and the station itself was ok to go to - I was there at 2am for a train to the airport had no concerns! The hotel room itself was nice and air conditioned, staff was friendly and overall-- very clean, quiet, affordable and felt safe! Total win!

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Другие интернет-пользователи оценили наш отель

  • 1 892 Отзывов 9.7/10 Расположение
  • 1 726 Отзывов 7.2/10 Номер
  • 1 403 Отзывов 8.7/10 Сервис
  • 47 Отзывов 8.3/10 Интернет
  • 914 Отзывов 8.6/10 Завтрак
  • 787 Отзывов 8.7/10 Чистота
  • 274 Отзывов 8.7/10 Атмосфера
  • 173 Отзывов 7.6/10 Удобства

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