ibis Berlin Hauptbahnhof bintang 3

Catatan tamu Avis (Peringkat ALL) 4.6/5 2.396 ulasan

Jaminan Harga
Terbaik
ibis Berlin Hauptbahnhof - Image 1
ibis Berlin Hauptbahnhof - Image 2
ibis Berlin Hauptbahnhof - Image 3
ibis Berlin Hauptbahnhof - Image 4
Invalidenstrasse 53, 10557 BERLIN, Jerman

Deskripsi

Keistimewaan hotel

  • Kamar modern dengan tempat tidur Sweet Bed by ibis

  • Berlokasi strategis, dengan akses transportasi umum yang baik.

  • Brandenburg Gate dan Reichstag dapat ditempuh dengan berjalan kaki

  • Camilan dan minuman 24 jam di bar hotel

  • Penyimpanan bagasi gratis di hotel

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Lokasi hotel

ibis Berlin Hauptbahnhof

Invalidenstrasse 53
10557 BERLIN
Jerman

GPS:52.526914, 13.370354

Telepon
Fax +49 30 710960333

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Properti 100% Bebas Rokok

CHARLIE S CORNER EXPRESS

Nikmati minuman dingin, kopi spesialti, dan minuman ringan sepanjang waktu di lounge Charlie's Corner Express dengan layanan mandiri. Berbagai camilan tersedia untuk kudapan di luar waktu makan. Kenanglah perjalanan Anda ke Berlin di sini.

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Cari tahu selengkapnya

Peringkat ALL  4.6/5  2.396 ulasan

Peringkat TripAdvisor  4.3/5  1.043 ulasan

Sertifikat keunggulan 2024

Great location!

Catatan Tripadvisor 4.0/5

Carolyn_and_John_B Ulasan TripAdvisor tersertifikasi

The Ibis in Berlin is across the street from the main train station and multiple subway and tram stops. Unfortunately, this means that lots of street activity can cause the room to be noisy at night (think sirens on a major thoroughfare). Our room was tiny but functional and modern. Our included breakfast was good and allows you to squeeze your own orange juice!

Dear Carolyn and John, Thank you for your kind words about our location! I’m glad you enjoyed our breakfast and the fresh orange juice. I appreciate your feedback regarding the noise; we understand that being in a vibrant area can come with some street sounds. We hope to welcome you back for another stay in the future, where you can enjoy more of what we have to offer! Best regards Katharina Front Desk Manager Administration

Good 3 Star Hotel - Excellent Location

Catatan Tripadvisor 4.0/5

Passionate-Owners Ulasan TripAdvisor tersertifikasi

Good Hotel, perfect location close to the main railway station. Very comfortable beds, good shower and excellent breakfast.

Dear guest, Thank you so much for your kind words! I'm thrilled to hear you enjoyed our excellent location and found our beds comfortable. It’s great that you liked the breakfast as well; we always aim to start our guests' day off right. We hope to welcome you back for another pleasant stay! Best regards, Katharina Front Desk Manager Administration

Close to the railway station

Catatan Tripadvisor 2.0/5

Tukano Ulasan TripAdvisor tersertifikasi

We stayed two nights. Room was small. Bathroom was small but very functional. There was not service at the reception. They did not notice customers at all maybe it is germain way but it is not nice. Will not come back again. The situation was very good close to the railway station.

Dear Tukano, Thanks for sharing your thoughts! I’m glad to hear you appreciated our location by the railway station. I totally get that the size of the room and bathroom might not have met your expectations. As for the reception service, we aim to strike a balance between efficiency and friendliness, so I’m sorry it felt off during your stay. We appreciate your feedback and hope you have better experiences ahead! Best regards Katharina Front Desk Manager Administration

A Typical Ibis, Great Location

Catatan Tripadvisor 4.0/5

ZenHealer7 Ulasan TripAdvisor tersertifikasi

A bit on the expensive side by Ibis standards but this is Berlin which is generally more expensive all around. It is right opposite the train station hence very convenient. I was upgraded to a spacious corner room which was typical Ibis. Breakfast all across West Europe is expensive in all hotels so I never eat there. I do not wish to subsidize the carnivores with my money.

Extremely Disappointed by Lack of Compassion and Ridiculous Cancellation Fee

Catatan Tripadvisor 1.0/5

rebeccaoconnor1717 Ulasan TripAdvisor tersertifikasi

I booked a room at this hotel as part of a trip to Germany for an important medical treatment. Unfortunately, the treatment was unexpectedly cancelled – something completely out of my control – and I tried to cancel my hotel stay as soon as I found out. I requested a free cancellation through Booking.com and also contacted the hotel directly to explain my situation. To my disappointment, the front desk manager, Katharina, informed me that a refund was not possible and that I should proceed to cancel the room. I explained that I was struggling financially due to the sudden cancellation of my treatment, and kindly asked if it would be possible to receive a voucher to rebook at a later date instead. Again, I was flatly told no. I understand the policy of non-refundable bookings when someone simply changes their mind, but in the case of medical emergencies or unavoidable circumstances, there should absolutely be exceptions. The cancellation fee they charged was €102 – for a €110 room. That’s 92% of the total cost. Completely unreasonable. I expected much more empathy and professionalism from a well-established hotel chain like Ibis. I would not recommend booking here if there’s any chance your plans could change – especially for reasons outside your control. Very disappointing experience.

Dear Rebecca, Thank you for taking the time to share your experience with us. We are truly sorry to hear that your trip had to be cancelled at short notice for a medical reason. We fully understand that such situations are stressful - both emotionally and financially. However, please allow us to point out that your booking was made via a third-party provider - in this case Booking.com. Unfortunately, our hands are tied in such cases, as both the booking and cancellation conditions are contractually regulated by the platform. The booked rate was non-cancellable and non-refundable, as was clearly indicated on the platform during the booking process. My colleague nevertheless tried to help within the scope of our possibilities, but had to adhere to the contractual requirements. We very much regret that we were unable to offer you a voucher or a rebooking for these reasons. For future stays, we recommend that you book directly through our hotel or our official website. This allows us to cater to special situations more individually and offer more flexible options. We hope that your health will improve soon and would be delighted to welcome you back at a later date - under more favourable circumstances. Best regards Nico Wagner Front Desk Manager Operator

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

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  • 49 ulasan 7.9/10 Internet
  • 916 ulasan 8.6/10 Sarapan
  • 802 ulasan 8.7/10 Kebersihan
  • 273 ulasan 8.7/10 Suasana
  • 175 ulasan 7.8/10 Fasilitas

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