诺富特维也纳火车总站酒店 4 星

客户意见评级 4.6/5 2,064 评论

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酒店其他优惠

维也纳中央火车站诺富特酒店采用全新风格设计。您可探索灵感四射的诺富特会议室,举办研讨会和会议,或者步行游览维也纳的许多旅游景点。https://novotel.it-wms.com/

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酒店及周边服务

从 15h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 泊车
  • 残疾人士的便利设施
  • 可携带宠物付费服务
  • 全禁烟宾馆
  • 使用空调
  • 接待处全天候开放
  • 提前入住/延迟退房付费服务
  • 洗衣房
  • 换汇
餐饮
  • 早餐
  • 1 餐厅
  • 1 酒吧
  • 客房服务
休闲和活动
  • 健美中心
  • 护理
  • 自行车架设施
商务服务
  • 8 会议室
  • 会议酒店
  • Web Corner on a Mac
  • 商务中心
  • 提供复印/打印服务
信息短信

酒店位置

诺富特维也纳火车总站酒店

Canettistrasse 6
Karl Popper 街四号停车场
1100
维也纳
奥地利

电话: +43190922660

传真: (+43)1/90922661222

从 15h00 办理登记入住手续

从 12h00 办理退房手续

  • ALL INTERNAT BUSLINES :  HAUPTBAHNHOF

  • U1 :  U1 HAUPTBAHNHOF

  • 乘飞机

    VIENNA AIRPORT 达到 20公里 / 12.43 英里

  • 乘火车

    HAUPTBAHNHOF 达到 0.3公里 / 0.19 英里

GPS :48.185425, 16.378832

我们的客房

在维也纳中央火车站诺富特酒店,睡于云端。我们的 266 间隔音客房和套房配有空调和创新的 Live N Dream 床。在多瑙河畔大都市中,放松身心,做一个美梦。

标准商务房

  • 最多人数: 2
  • 面积: 从 24 / 258 sq ft
  • 景色: 位于城市边 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 卫星/有线彩电
  • 办公桌
  • 沐浴用品(...)

标准家庭房

  • 最多人数: 4
  • 面积: 从 24 / 258 sq ft
  • 景色: 位于城市边 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 卫星/有线彩电
  • 办公桌
  • 沐浴用品(...)

行政商务房

  • 最多人数: 2
  • 面积: 从 24 / 258 sq ft
  • 景色: 位于城市边 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

行政家庭房

  • 最多人数: 4
  • 面积: 从 24 / 258 sq ft
  • 景色: 位于城市边 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)
客房

酒店餐厅和酒吧

THE FLAVE OF VIENNA

美食类型: 国际

在 Vienna at THE FLAVE 品尝从现代高级菜到奥地利特色菜的美食。在贴有五颜六色瓷砖的城市起居室和通风的中庭中,享用单点菜肴或欢乐的 Share & Eat 上的菜肴。

午餐

10:00 - 15:00

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

15:00 - 23:00

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

THE FLAVE - TASTE THE PLACE

非合约照片

维也纳的 THE FLAVE 是您稍作休息或小酌一杯,赶走夜晚朦胧睡意并开启新一天的绝佳去处。

午餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

您的会议和活动

我们的会议室

  • 会议室数量:8

  • 最大面积:528 平方米

  • 最大容量:400 个人

  • 最大宴会容量:120 个人

了解更多信息


诺富特维也纳火车总站酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.6/5

2,064 评论

員工和善

客户意见评级 4.6/5

K. M. 朋友住宿 - 02/03/2020 所有已确认评论

員工和善,環境很舒服整潔

Dear Mrs. K., We very much appreciate your comments regarding your stay at the Novotel Wien Hauptbahnhof and thank you very much for the positive review. We are very happy that you were satisfied with our hotel and our service and that you could enjoy your stay. It would be our pleasure to welcome you again if you are going to Vienna for another time. Yours sincerely, Thomas Wacker General Manager

方便!乾淨及愉快的住宿體驗

客户意见评级 4.6/5

葉. 家庭住宿 - 04/02/2020 所有已确认评论

客房乾淨!地點方便!早餐簡單!值得考慮再次住宿。

Dear Mr. Y., It was our pleasure to welcome you and your family at the Novotel Wien Hauptbahnhof. Thank you very much for the positive feedback. We are very happy that you were satisfied with our hotel and our service and hope that you will visit us soon again. Yours sincerely, Thomas Wacker General Manager

很舒適

客户意见评级 4.6/5

Jay C. 家庭住宿 - 13/12/2019 所有已确认评论

很舒適

Dear Mr. C., We very much appreciate your comments regarding your stay at the Novotel Wien Hauptbahnhof and thank you very much for the positive feedback. We are very happy that you and your family were satisfied with our hotel and our service and hope that you will visit us soon again. Yours sincerely, Thomas Wacker General Manager

非常愉快

客户意见评级 4.6/5

Joe C. 情侣住宿 - 15/11/2019 所有已确认评论

地理位置很好,車站附近交通非常便利,員工服務很貼心,很棒的一次入住經驗

Dear C., We very much appreciate your comments regarding your stay at the Novotel Wien Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Thomas Wacker General Manager

交通方便.舒適

客户意见评级 4.6/5

Guest 家庭住宿 - 28/10/2019 所有已确认评论

交通方便,房間舒適,但大廳香水味太重,不喜歡

Dear Mrs. m., We very much appreciate your comments regarding your stay at the Novotel Wien Hauptbahnhof and thank you very much for the positive feebdack. We are very happy that you and your family were satisfied with our hotel and our service and hope that you will visit us soon again. Yours sincerely, Thomas Wacker General Manager

蛋糕安排滿意 但清潔員工欠妥

客户意见评级 4.6/5

匿名 情侣住宿 - 01/10/2019 所有已确认评论

感謝員工代安排蛋糕 清潔多次扣門 在沒小費下清潔不足

Dear Mr. H., We very much appreciate your comments regarding your stay at the Novotel Wien Hauptbahnhof and thank you very much for the positive feedback but also for the critical hint regarding our housekeeping. I sincerely apologize for the inconveniences. Please be assured that we will readjust here. Together with my team I would be very pleased to welcome you again! Yours sincerely, Thomas Wacker General Manager

專業,溫馨,方便

客户意见评级 4.6/5

C. C. 家庭住宿 - 22/09/2019 所有已确认评论

酒店位置很好,服務人員專業且友善,下次還會入住

Dear Mr. C., It was our pleasure to welcome you and your family at the Novotel Wien Hauptbahnhof. Thank you very much for the positive feedback. We are very happy that you were satisfied with our hotel and our service and that you will visit us again - we hope that will be soon. Yours sincerely, Thomas Wacker General Manager

整體表現佳

客户意见评级 4.6/5

匿名 家庭住宿 - 10/08/2019 所有已确认评论

接待人員態度佳,可惜房客多,入住和退房或領取寄放行李都需排隊。房間整潔,雖然4人房空間較小,但相對應價格,可以讓人接受。

Dear Mrs. H., We very much appreciate your comments regarding your stay at the Novotel Wien Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Thomas Wacker General Manager

方便舒適

客户意见评级 4.6/5

Feng 家庭住宿 - 12/07/2019 所有已确认评论

地點好離火車站捷運近,房間乾淨舒適

Dear Mr. W., It was our pleasure to welcome you and your family at the Novotel Wien Hauptbahnhof. Thank you very much for the positive feedback. We are very happy that you were satisfied with our hotel and our service and that you could enjoy your stay. We hope that you will visit us soon again! Yours sincerely, Thomas Wacker General Manager

非常满意

客户意见评级 4.6/5

匿名 家庭住宿 - 04/04/2019 所有已确认评论

特别舒服的一次入住体验,在火车站附近,出行方便,服务态度很好。非常满意。

Dear Ling M., It was our pleasure to welcome you and your family at the Novotel Wien Hauptbahnhof. Thank you very much for the positive feedback. We are very happy that you were satisfied with our hotel and our service and hope that you will visit us again if you are going to Vienna for another time. Yours sincerely, Thomas Wacker General Manager

很好的酒店

客户意见评级 4.6/5

Jj 商务住宿 - 08/02/2019 所有已确认评论

位置很方便,到中央火车站步行不超过五分钟。房间不大,很整洁。mini bar免费,很棒。服务人员很热情。

Dear Mr. Z., We very much appreciate your comments regarding your stay at the Novotel Wien Hauptbahnhof and thank you very much for the positive feedback. We are very happy that you were satisfied with our hotel and our service and hope that you will visit us soon again. Yours sincerely, Thomas Wacker General Manager
客户意见评级 4.6/5

匿名 朋友住宿 - 03/02/2019 所有已确认评论

服务设施都很不错,地理位置也很方便,只是洗漱用品太少,不知道是因为房间问题还是地域

Dear Mrs. l., We very much appreciate your comments regarding your stay at the Novotel Wien Hauptbahnhof. Thank you very much for the positive feedback. We are very happy that you were satisfied with our hotel and our service. Please allow me to inform you that due to the room category we offer different things in the rooms and bathrooms. Please do not hesitate to contact us in advance if you have some questions. We are looking forward to your next visit! Yours sincerely, Thomas Wacker General Manager

2018~2019难忘的跨年夜

客户意见评级 4.6/5

匿名 家庭住宿 - 10/01/2019 所有已确认评论

交通非常便利,早餐很不错,前台工作人员服务热情态度积极并送了小朋友小礼物,到达后很快就办好了入住手续,但同时用我信用卡马上预授权扣了€900比入住期间四晚的整体费用还多了€100。早餐入口处工作人员也挺热情虽然忙碌也送了小朋友礼物,她登记好房间号后就让我们自己去就餐区占座取餐了,这点并不像其他酒店里就餐需要等待领位才能就座。有利有弊。 客房服务工作人员也许是因为工作时间久了太累了吧,不像以前在其他地方住酒店时在走廊遇见你会主动打招呼,有时她们会低头看手机或墙壁其他地方。尤其是在新年期间入住几天会少了一点温暖的感觉。另外1月3日天气很冷下雪了,当我们外出游完一天返回房间里时,女儿说她放在床头的白色北极熊玩偶不知道去了哪里?打电话问了前台工作人员后来答复说当天的清洁人员没有看到什么玩偶也不会拿走客人东西的,她只负责更换毛巾床单被罩之类的酒店的物品……哦哦,难道是看到窗外雪花飞舞着那只白色小小北极熊飞出去找妈妈了?那可很远呢,它是两年前我们去芬兰Lapland游玩的时候从Arctic Light Hotel 买了带回来留做纪念的呢……女儿很伤心因为北极熊没有与她告别就走了……意外的是我今天放在电话☎️旁边的€5仍在原处,不像昨天也放在电话机旁边的€5已经被收走。

Dear Mrs. Y., It was our pleasure to have you and your family as our guests. Thank you very much for the positive feedback and please excuse the inconveniences which occured. I will discuss this with the responsible department manager as soon as possible. Regarding Lost & Found topics please do not hesitate to contact our reception team directly under h8… My colleagues and I are looking forward to your next visit, which I hope will leave you completely satisfied. Yours sincerely, Thomas Wacker General Manager

貼心服務及設施

客户意见评级 4.6/5

匿名 情侣住宿 - 21/10/2018 所有已确认评论

出國多想到novotel,一直以來,印象都是良好的服務、乾淨環境、貼心酒店設施,本次入住唯獨第二晚浴巾發現有毛髮,猜測是未換新,僅把原先的折好,因此感到訝異且評價有點打折。

Dear Mrs. C., We very much appreciate your comments regarding your stay at the Novotel Wien Hauptbahnhof and thank you very much for the positive feedback. Please excuse the inconveniences regarding our housekeeping. We will discuss it internally. It would be our pleasure to welcome you again if you are going to Vienna for another time. Yours sincerely, Thomas Wacker General Manager

位置非常方便,就在火車站徬,早餐不錯,酒店房間整潔舒適,性價比高

客户意见评级 4.6/5

Mark L. 情侣住宿 - 15/10/2018 所有已确认评论

位置非常方便,就在火車站徬,早餐不錯,酒店房間整潔舒適。職員態度友善,房務員態度也很好,整間酒店上下態度非常好。值得一提是酒店高層健身室及sunna室能夠看到維也納市景,不要錯過。 往市中心及舊城區可以在由火車站撘地鐵或巴士或電池前往,都非常方便。本人喜歡喝茶,房間內有熱水煲,非常喜歡(因歐洲旅行,很多酒店都是缺乏)。有一點建議是床墊太軟(歐洲人可能習慣軟墊),對本人習慣較硬床墊的旅客,能夠選擇更換就更好(不過本人並沒有提出要求,因歐洲酒店所有床墊都很軟),另外床頭有USB充電位供手機充電,但有一邊是失效或出電太低未能充電。所以酒店要留意。總體在未來旅行我都會選擇NOVOTEL。

Dear Mr. C., We very much appreciate your comments regarding your stay at the Novotel Wien Hauptbahnhof and thank you very much for the positive feedback. We are very sorry to read that you were not satisfied with our very comfortable Live N Dream bed. Nevertheless, we hope that you will visit us again if you are going to Vienna for another time. Yours sincerely, Thomas Wacker General Manager

设施新,交通方便,服务一般

客户意见评级 4.6/5

Riku 家庭住宿 - 21/06/2018 所有已确认评论

酒店设施现代并齐备,房间令人有舒适感。不过订房时看到房间有沙发床,并且可以容纳两名儿童。但我是一家三口,成年的孩子,在办理入住时前台小姐只是强调酒店政策不允许成年子女同住,态度冷漠,正想着干脆换酒店时,又来了一名男士,似乎是主管,他也强调不可以成年子女同住一间,但他可以安排房间连通的两间房,再三交涉下也只能取消了在booking的预约而在前台重新订了两个房间。我没有看到酒店的政策,可是我认为酒店可以更人性化一点,或者在预定政策中明确说明,不要让客人误解。飞行了十几个小时的客人在面对态度冷漠的前台时,感觉会非常不好,希望酒店可以让第一时间接待客人的员工重新认识自己的价值及责任。

Dear Mrs. X., Thank you very much for taking the time to review your stay and for the positive feedback but also for the critical hint regarding your room. I am very sorry that you had to deal with your booking after a more than 10 hours flight. But please allow me to inform you that only children (max. 2) up to 16 years of age are allowed to be accommodated for free in the parents´room. This is also mentioned on booking.com, where you have booked the room. We would be very pleased to welcome you again if you are going to Vienna for another time. Yours sincerely, Thomas Wacker General Manager

舒适,干净

客户意见评级 4.6/5

Clu 家庭住宿 - 23/05/2018 所有已确认评论

前台热情,服务好,初到维也纳,前台热心推荐老城景点。房间干净(建议置放垃圾袋)。早餐丰盛。

Dear Mrs. L., We very much appreciate your comments regarding your stay at the Novotel Wien Hauptbahnhof and thank you very much for the positive feedback. We are very happy that you were satisfied with our hotel and our service and that you could enjoy your stay. It would be our pleasure to welcome you again! Yours sincerely, Thomas Wacker General Manager

很好

客户意见评级 4.6/5

Chieh L. 家庭住宿 - 10/02/2018 所有已确认评论

一切都好,唯獨淋浴間水容易濺出來

Dear Mr. H., We very much appreciate your comments regarding your stay at the Novotel Wien Hauptbahnhof and thank you very much for the positive feedback. We are very happy that you were satisfied with our hotel and our service and that you could enjoy your stay. We are looking forward to welcome you again if you are going to Vienna for another time. Yours sincerely, Thomas Wacker General Manager

值得推薦的飯店

客户意见评级 4.6/5

Hank S. 家庭住宿 - 07/01/2018 所有已确认评论

相當新,房間內的空間、整體環境、餐飲、服務品質、交通...等各方面都值得推薦,唯一讓我覺得需考慮的事,房間的空調,房內空調已經調到5度,吹冷氣風量最大,房內依然很悶熱,向飯店反應,得到的回應是外面溫度越冷,房間空調就越放暖氣,聽起來像恆溫空調,可是房內若不能控制溫度,那麼設置溫控設備在房間內的意義是什麼?......最後的處理方法是住4星級飯店,晚上關掉飯店空調,開著氣窗睡一整晚。 我經常旅行住飯店,但是這情形第一次遇到,Novotel一直是我很喜歡的飯店,如果因區域性的關係產生這個問題,那麼就沒問題,我給10分滿分,如果空調真有問題,希望趕快處理,不要讓這麼好的飯店因小問題受到不好的影響。

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Wien Hauptbahnhof and thank you very much for the positive feedback. Please excuse the inconveniences regarding the room temperature. Our technical department will check the settings again. We are looking forward to welcome you again if you are going to Vienna for another time. Yours sincerely, Thomas Wacker General Manager

位置絕佳,離車站及地鐵U1只要2分鐘

客户意见评级 4.6/5

Ethan 情侣住宿 - 11/10/2017 所有已确认评论

位置絕佳,離車站及地鐵U1只要2分鐘。Interspar超市就在車站內,購買生活必需品很方便。房間裝潢時尚雅緻,床組和沙發都很舒適。

Dear Mr. Y., We very much appreciate your comments regarding your stay at the Novotel Wien Hauptbahnhof and thank Y. very much for the positive feedback in nearly all categories. We hope Y. could enjoy your stay in our hotel and in our beautiful city and will visit us soon again! Yours sincerely, Thomas Wacker General Manager
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