诺富特维也纳火车总站酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 2,229 评论

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诺富特维也纳火车总站酒店 - Image 1
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诺富特维也纳火车总站酒店 - Image 4
Canettistrasse 6, Karl Popper 街四号停车场, 1100 维也纳, 奥地利

描述

酒店其他优惠

  • 酒店设有共享办公空间，适合进行创意工作

  • 设施齐全、宽敞明亮，可容纳 450 人的活动空间

  • 健身和水疗区位于 19 楼，可欣赏维也纳迷人的屋顶景观

  • 位于维也纳中央车站的现代城市酒店

我们的客房

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客房 1

酒店位置

诺富特维也纳火车总站酒店

Canettistrasse 6, Karl Popper 街四号停车场
1100 维也纳
奥地利

GPS:48.18572, 16.37914

电话
传真 +43 1 90922661222

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

THE FLAVE OF VIENNA

在 Vienna at THE FLAVE 品尝从现代高级菜到奥地利特色菜的美食。在贴有五颜六色瓷砖的城市起居室和通风的中庭中，享用单点菜肴或欢乐的 Share & Eat 上的菜肴。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  2,229 评论

TripAdvisor 评级  4.3/5  1,029 评论

卓越奖 2024

Very good hotel, professional staff!

Tripadvisor 评级 5.0/5

912marh 经 TripAdvisor 认证的评论

Thank you so much for your detailed and positive review. We are thrilled to hear that our convenient location near the main train station and easy access to Vienna airport were beneficial for your travels. It’s great to know that you appreciated the quiet surroundings of the hotel and the proximity to the metro, making it easy to explore the city center. We’re also pleased that you found your family room comfortable, with enough space for both the adults and kids. It’s wonderful to hear that you enjoyed the breakfast variety and had a pleasant dining experience without the space feeling overcrowded. We truly appreciate your kind words about our team, especially Vojtech. We’re glad that his professionalism and courteousness helped make your early check-in seamless and stress-free. Thank you for recommending our hotel. We are so glad you had a positive experience, and we look forward to welcoming you and your family back in the future for another enjoyable stay. We hope to welcome you again soon. Best regards Christoph Reservation - Novotel Wien Hauptbahnhof

大部分都很好 少數關鍵點需要改進

客户意见评级 4.0/5

Gk 情侣住宿 - 所有已确认评论

Thank you for your feedback. We're glad to hear that, overall, you had a positive experience with us. However, we sincerely apologize for the issues you encountered with the hot water temperature and the missing towels on a few days. This certainly does not meet our usual standards, and we will investigate these matters to ensure they are resolved. We also appreciate your comments regarding the breakfast selection and price. We are constantly looking for ways to improve and will take your suggestions into consideration for future offerings. We hope to welcome you again soon for an even better experience. Best regards Christoph Reservation - Novotel Wien Hauptbahnhof

House keeping-door was not closed

Tripadvisor 评级 2.0/5

Angela T Couples - 经 TripAdvisor 认证的评论

Thank you for sharing your experience with us. We are truly sorry for the incident with the housekeeping not properly closing your room door. We understand how concerning this must have been, and we take this matter very seriously. Your safety and comfort are our top priorities, and this situation is not reflective of our usual standards. We will address this issue with our housekeeping team to ensure that it does not happen again. Additionally, we apologize for not responding to your feedback earlier. This was an oversight on our part, and we truly regret any frustration this may have caused. We will make sure to improve our communication in the future. We appreciate your understanding and hope to have the opportunity to welcome you again soon under better circumstances. Best regards Christoph Reservation - Novotel Wien Hauptbahnhof

Location

Tripadvisor 评级 2.0/5

Yonnesyonnes Friends getaway - 经 TripAdvisor 认证的评论

Thank you for your feedback. We apologize for the confusion regarding your room allocation. We understand that the room situation was not clear at first, and we appreciate your patience in allowing us to resolve this. Our goal is always to provide the best experience for our guests, and we’re sorry for the inconvenience caused. We will take this as an opportunity to improve communication within our team. We hope to welcome you again soon. Best regards Christoph Reservation - Novotel Wien Hauptbahnhof

地點超棒 還有三溫暖

客户意见评级 4.0/5

Stella W. 家庭住宿 - 所有已确认评论

Thank you for your feedback. We are pleased to hear that you enjoyed our location and the sauna. We apologize for the cleaning issue in your room. However, we are glad that our reception team was able to assist you promptly after your feedback. We will continue to improve our cleaning standards to ensure a better experience for all our guests. We hope to welcome you again soon. Best regards, Christoph Reservation - Novotel Wien Hauptbahnhof

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其他网络用户评价我们的酒店

  • 2,155 评论 9.6/10 位置
  • 1,962 评论 7.4/10 房间
  • 1,533 评论 8/10 服务
  • 45 评论 6.1/10 上网
  • 1,072 评论 8.6/10 早餐
  • 836 评论 8.3/10 清洁度
  • 162 评论 8.3/10 运动休闲

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。