宜必思维也纳中央车站酒店 3 星

客户意见评级 (ALL 评级) 4.6/5 2,961 评论

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宜必思维也纳中央车站酒店 - Image 1
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Canettistrasse 8, Karl Popper 街 4 号停车场, 1100 维也纳, 奥地利

描述

酒店其他优惠

  • 距离火车总站 200 米，可直达机场

  • 311 间空调无烟客房，包括 39 间双床房

  • 获得奥地利环保认证

我们的客房

酒店位置

宜必思维也纳中央车站酒店

Canettistrasse 8, Karl Popper 街 4 号停车场
1100 维也纳
奥地利

GPS:48.185211, 16.379242

电话
传真 +43 1 90926624200

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 欢迎宠物
  • 轮椅可通行
  • 无线网络
  • 空调
  • 100% 无烟酒店
酒店附近
  • 停车

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  2,961 评论

TripAdvisor 评级  4.3/5  1,016 评论

卓越奖 2025

Excellent location - great hotel in Vienna.

Tripadvisor 评级 5.0/5

Tony S 经 TripAdvisor 认证的评论

Excellent location. A wonderful hotel with good facilities though a little disappointing that tea and coffee making facilities were not available in the rooms but in the lobby instead. The room was very clean with attractive decor. Would definitely recommend.

Thank you very much for your kind and thoughtful review. We’re delighted to hear that you enjoyed our excellent location, clean rooms, and welcoming atmosphere. It’s great to know you would recommend our hotel — that means a lot to us. As a 3-star property, our rooms do not include tea and coffee making facilities, but we’re glad you made use of the complimentary options available in the lobby. We hope to welcome you again soon. Best regards Christoph Reservation – ibis Wien Hauptbahnhof

I am an unhappy customer

Tripadvisor 评级 1.0/5

Donald K 经 TripAdvisor 认证的评论

I seldom leave 1/5 reviews but I do not feel too much guilt this time. I booked the hotel via a third party website. It amazes me that hotels cannot match price with a third party, otherwise I would go direct. Minutes after booking (and I admit I knew it was a non refundable price) I got notified of a change in my plans. I tried to see if I could reduce my stay to 5 days instead of 6 with a month's notice. I did not ask for any money back, just 2 breakfasts from their buffet. It is a good deal for them. They refused. I said that these sorts of things make people upset and lead to low reviews. I gave them a week to reconsider and they held fast. Since it seems like a reasonable request and I said I would be upset if they did not consider it and would leave a bad review if I was held to the deal, I feel okay leaving a bad review because I am upset.

Thank you for taking the time to share your experience. We’re truly sorry to hear about your frustration and understand that your change in plans created a difficult situation. As you mentioned, bookings made through third-party platforms often come with specific conditions, and unfortunately, our flexibility is limited in such cases. We always strive to offer fair and transparent policies, and we regret that we weren’t able to accommodate your request in this instance. We appreciate your feedback and will take it into consideration as we review how we handle similar situations in the future. We hope to welcome you again under better circumstances. Best regards Christoph Reservation – ibis Wien Hauptbahnhof

客户意见评级 5.0/5

Fan W. 情侣住宿 - 所有已确认评论

酒店位置非常好，近维也纳中央火车站，去市区无论走着去还是使用公共交通都很方便快捷，酒店的早餐也很丰富。酒店管理非常规范，干净整洁，非常满意。

Thank you very much for your excellent feedback. We are delighted to hear that you appreciated our convenient location near Vienna Central Station, the easy access to the city, and our rich breakfast selection. It is also wonderful to know that you were satisfied with the cleanliness and management of the hotel. We hope to welcome you again soon. Best regards Christoph Reservation – ibis Wien Hauptbahnhof

客户意见评级 5.0/5

Zhizhou Z. 情侣住宿 - 所有已确认评论

本次旅行住了4家宜必思，维也纳这家服务是最贴心的，在大堂设有免费的冷热水和咖啡，虽然在繁华的火车站边上但是非常安静，地理位置优越，去哪里都很方便，大堂服务人员非常好。

Thank you very much for your wonderful review. We are delighted to hear that you found our location right next to the train station so convenient, while still enjoying a quiet and comfortable stay. It is especially rewarding to know that among the ibis hotels you stayed at during your trip, you found our service the most attentive. We are glad you appreciated the complimentary hot and cold water and coffee in the lobby, as well as the friendliness of our team. We hope to welcome you again soon. Best regards, Christoph Reservation – ibis Wien Hauptbahnhof

Location was the only good thing

Tripadvisor 评级 2.0/5

lovespiano Friends getaway - 经 TripAdvisor 认证的评论

Once I got through the clouds of cigarette smoke outside right at the front entrance, the front desk staff was pretty nice. My room was dismal and stuffy. The air conditioner wasn’t working properly the 3 nights I was there. I reported it to front desk and they dismissed me. No one ever came to try to fix it. Housekeeping never once came into my room. I had to ask for clean towels and empty my own trash. Being next to the transportation station was very convenient

Thank you for sharing your detailed feedback. While we are glad that you appreciated our convenient location next to the station and the friendliness of our front desk team, we sincerely regret that other aspects of your stay did not meet expectations. Please accept our apologies for the air conditioning not functioning properly and, even more importantly, for the lack of appropriate follow-up from our team. This is not the standard of service we strive to deliver. We are also very sorry to hear about the shortcomings with housekeeping — this should not have happened, and we will address these issues internally to ensure they are corrected. Your comments are very valuable to us, and we thank you for bringing them to our attention. We hope you will give us another opportunity in the future to provide you with the level of comfort and service that all our guests deserve. Best regards, Christoph Reservation – ibis Wien Hauptbahnhof

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其他网络用户评价我们的酒店

  • 3,578 评论 9.8/10 位置
  • 3,069 评论 6.6/10 房间
  • 2,474 评论 9.1/10 服务
  • 61 评论 8.6/10 上网
  • 1,684 评论 9.4/10 早餐
  • 1,247 评论 8.5/10 清洁度
  • 624 评论 8.3/10 性价比
  • 303 评论 8.3/10 食物

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。