Novotel Wien Hauptbahnhof bintang 4

Catatan tamu Avis (Peringkat ALL) 4.6/5 2.069 ulasan

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Novotel Wien Hauptbahnhof - Image 1
Novotel Wien Hauptbahnhof - Image 2
Novotel Wien Hauptbahnhof - Image 3
Novotel Wien Hauptbahnhof - Image 4
Canettistrasse 6, Garage Karl Popper Str 4, 1100 Vienna, Austria

Deskripsi

Keistimewaan hotel

  • Coworking space for creative work

  • Top-equipped, spacious event space that can accommodate up to 450 guests

  • Fitness & spa area on floor 19 with a fantastic view on rooftops of Vienna

  • Modern City Hotel right at Vienna Central Station

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Lokasi hotel

Novotel Wien Hauptbahnhof

Canettistrasse 6, Garage Karl Popper Str 4
1100 Vienna
Austria

GPS:48.18572, 16.37914

Telepon
Fax +43 1 90922661222

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

THE FLAVE OF VIENNA

Experience gourmet Vienna at THE FLAVE - from modern haute cuisine to Austrian delicacies. Enjoy a la carte or the convivial Share and Eat in the urban living room with colorful tiles and an airy atrium.

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Peringkat ALL  4.6/5  2.069 ulasan

Peringkat TripAdvisor  4.5/5  1.017 ulasan

Sertifikat keunggulan 2024

Good location, but could be improved

Catatan Tripadvisor 3.0/5

tourist_tales Ulasan TripAdvisor tersertifikasi

Kind of a mixed review, I would have put it more a 3 1/2 star. So, to begin with a few things that could be better, it is unclear the difference between a family room for 1 child or a family room for 2 children. Novotel wouldn't tell me in advance in writing what the difference was, and said I needed to call them in Austria and they would help. I booked one for 2 children, at slightly higher rate, as it looked like it provided a double sofa bed. When I turned up, only a single sofa bed was set up. A quick chat to reception and it was altered, new sheets, new pillows and sorted within 10 mins. the double sofa bed had 2 separate mattresses which were different thicknesses which wasn't good, but my child said it was comfy enough. The air con didn't work well, it was heat or cold air, never balanced so night was a constant under duvet, then out until it went cold then back in. A fridge provided in the room is good, but a sticker saying the contents are free, and all they provide is 2 sparkling waters was more insulting than offering just a fridge to use. 27 euro for breakfast is excessive in my opinion, and I didn't pay it, so don't know how good it was. Positive, room was clean, staff very friendly, and when raised the issue about the bed, responded fast, couldn't ask for more. The location is also excellent and great public transport links. I probably would stay again, but only due to cleanliness and location

Thank you for taking the time to share your experience with us. We're pleased to hear that you appreciated the cleanliness of the room, the friendliness of our staff, and our excellent location with great public transport links. We do apologize for the confusion regarding the family room setup. We understand the importance of clear communication, especially when it comes to booking a room that fits your needs. We regret that the room didn't initially match your expectations, but we're glad that the issue was resolved quickly by our team. We will review our room descriptions to ensure we provide more accurate information in the future. Regarding the air conditioning, we understand the discomfort it caused. The system is currently set to heating mode for the season, and unfortunately, we are unable to adjust the cooling during this time. We apologize for any inconvenience this may have caused, especially when outdoor temperatures are still high. We hope this explains the issue, and we appreciate your understanding. As for the minibar, we would like to clarify that it is always included in our rooms, but the contents do vary depending on the room category. In standard rooms, we provide 2 bottles of mineral water, which are not refilled during your stay. In our Executive rooms, Junior Suites, and Suites, the minibar is fully stocked (water, soft drinks, beer, snacks, etc.) and replenished daily. We understand that you were expecting more variety, and we apologize for any disappointment this may have caused. Lastly, we also take note of your feedback regarding the breakfast price. We understand that value is an important factor when considering breakfast options, and we appreciate you sharing your thoughts with us. Thank you once again for your valuable feedback. We are glad that our staff were able to resolve the issues promptly, and we look forward to welcoming you again in the future. Best regards Christoph Reservation - Novotel Wien Hauptbahnhof

Memorable stay

Catatan Tripadvisor 5.0/5

David_Calu Ulasan TripAdvisor tersertifikasi

Well maintained property with functional facilities. Located to connect center and international spots easily. Breakfast fresh and delicious with various treats. Rooftop SPA was amazing in the evenings, Sadly there is no swimming pool, but the views have been unforgettable. Cheers to Sasha and Alex at the lobby bar, friendliest members of the entire team 🙋🏻‍♂️ definitely stay again if i revisit this wonderful city

Thank you for sharing such a wonderful review. We’re thrilled to hear that you had a memorable stay with us and that you found our property well-maintained with functional facilities. It’s great that our location was convenient for your travels, connecting you easily to both the city center and international spots. We’re also pleased you enjoyed our fresh and delicious breakfast options, as well as the unforgettable views from the rooftop SPA. We’re especially grateful for your kind words about Sasha and Alex at the lobby bar. They will be happy to know they made such a positive impression. We understand your wish for a swimming pool, and while we don’t have one, we’re glad the views made up for it! Thank you for your recommendation, and we look forward to welcoming you back the next time you visit this beautiful city. Best regards Christoph Reservation - Novotel Wien Hauptbahnhof

Great location for the main railway station but a distance from the city centre.

Catatan Tripadvisor 5.0/5

David T Friends getaway - Ulasan TripAdvisor tersertifikasi

As we were arriving and departing by train we wanted a hotel near to the station. And this one is ideal. Only 2 minutes walk out of the side entrance to the station. The ground floor and reception are airy and modern, and the receptionist was very efficient and informative. The rooms were spacious and functional, with comfortable beds and a quiet environment. Breakfast was quite expensive so we decided to eat out and there is plenty of choices of places for a light breakfast in and around the station. The downside to staying in this location (no fault of the hotel) is it is a 20-30 minute tram ride to the centre. The underground would be quicker but the line past the main railway station was closed when we visited. The trams were crowded at all times of the day and it was quite confusing understanding how to navigate the transport system (and purchase tickets). I would definitely recommend this hotel.

Thank you for your detailed feedback. We're thrilled to hear that our location worked well for your travel plans, with the close proximity to the train station making your arrival and departure easier. It’s also great to know that you found the ground floor and reception area modern and comfortable. We appreciate your kind words about the efficiency and helpfulness of our receptionist; we strive to make every guest's experience as smooth as possible. We’re glad you enjoyed the spacious rooms and quiet environment, providing a relaxing space during your stay. We understand that breakfast options can vary in preference, and we’re happy you found alternatives nearby to suit your needs. As for the distance to the city center, we agree that it can take a bit of time to reach, but we hope you had the chance to explore the beauty of Vienna. Thank you for recommending us! We truly appreciate your feedback and hope to welcome you back for another stay in the future. Best regards Christoph Reservation - Novotel Wien Hauptbahnhof

A great hotel meets every expectation

Catatan Tripadvisor 5.0/5

Christopher W Ulasan TripAdvisor tersertifikasi

WE have stayed un the Novotel on a regular basis since 2017. The service as usual is always very good. We arrived by train from Frankfurt which was delayed. Stephan was on duty at reception and he helped us sort our room out. He is a credit to the Hotel Bar staff are also very good

Thank you for your wonderful feedback and for being such a loyal guest since 2017! We’re delighted to hear that you consistently enjoy your stays with us. It’s especially great to know that Stephan was able to assist you after your delayed train, and we’ll be sure to share your kind words with him. Our bar staff will also be pleased to hear your compliments. We truly appreciate your continued support and look forward to welcoming you back for many more great experiences. Best regards, Christoph Reservation - Novotel Wien Hauptbahnhof

Nice hotel, excellent location

Catatan Tripadvisor 5.0/5

Christine D Couples - Ulasan TripAdvisor tersertifikasi

Stayed for 2 nights (separated by two weeks). Both rooms were excellent, clean and well appointed. Located next to the station, so really good for access to all areas of Vienna and for our trains, arriving and departing! The staff were friendly and very helpful. The breakfast was very good, plenty of choices. We used the restaurant and were very impressed, the food was really good. Highly recommend and will definitely stay here again next time we are in Vienna

Thank you very much for your thoughtful review! We're thrilled that you enjoyed both stays with us and that our prime location next to the main train station made it easy for you to explore Vienna and manage your travel plans smoothly. It’s fantastic to hear that our clean, well-appointed rooms provided the comfort you were looking for and that our team made you feel welcome with their friendly and helpful service. We’re especially pleased that you enjoyed the breakfast, finding plenty of options to start your day, and that your dining experience in our restaurant left a positive impression with the quality of food. Knowing that you would highly recommend us and plan to stay again means a lot to us—we’ll be ready to make your next visit just as enjoyable. We hope to welcome you again soon. Best regards Christoph Reservation - Novotel Wien Hauptbahnhof

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 2.097 ulasan 9.6/10 Lokasi
  • 1.908 ulasan 7.6/10 Kamar
  • 1.481 ulasan 7.9/10 Pelayanan
  • 45 ulasan 6.4/10 Internet
  • 1.087 ulasan 8.8/10 Sarapan
  • 808 ulasan 8.1/10 Kebersihan
  • 446 ulasan 9.4/10 Suasana
  • 164 ulasan 8.1/10 Kebugaran/olah raga

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