ibis Wien Hauptbahnhof bintang 3

Catatan tamu Avis (Peringkat ALL) 4.6/5 2.961 ulasan

Jaminan Harga
Terbaik
ibis Wien Hauptbahnhof - Image 1
ibis Wien Hauptbahnhof - Image 2
ibis Wien Hauptbahnhof - Image 3
ibis Wien Hauptbahnhof - Image 4
Canettistrasse 8, Garage Karl Popper Str 4, 1100 VIENNA, Austria

Deskripsi

Keistimewaan hotel

  • 200 m ke stasiun kereta utama dengan koneksi langsung ke bandara

  • 311 kamar ber-AC dan bebas asap rokok, termasuk 39 kamar twin

  • Label Austrian Ecolabel dan ECO

Akomodasi kami

Lokasi hotel

ibis Wien Hauptbahnhof

Canettistrasse 8, Garage Karl Popper Str 4
1100 VIENNA
Austria

GPS:48.185211, 16.379242

Telepon
Fax +43 1 90926624200

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Menerima hewan
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Properti 100% Bebas Rokok
Di dekat properti
  • Parkir

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.6/5  2.961 ulasan

Peringkat TripAdvisor  4.3/5  1.016 ulasan

Sertifikat keunggulan 2025

Excellent location - great hotel in Vienna.

Catatan Tripadvisor 5.0/5

Tony S Ulasan TripAdvisor tersertifikasi

Excellent location. A wonderful hotel with good facilities though a little disappointing that tea and coffee making facilities were not available in the rooms but in the lobby instead. The room was very clean with attractive decor. Would definitely recommend.

Thank you very much for your kind and thoughtful review. We’re delighted to hear that you enjoyed our excellent location, clean rooms, and welcoming atmosphere. It’s great to know you would recommend our hotel — that means a lot to us. As a 3-star property, our rooms do not include tea and coffee making facilities, but we’re glad you made use of the complimentary options available in the lobby. We hope to welcome you again soon. Best regards Christoph Reservation – ibis Wien Hauptbahnhof

I am an unhappy customer

Catatan Tripadvisor 1.0/5

Donald K Ulasan TripAdvisor tersertifikasi

I seldom leave 1/5 reviews but I do not feel too much guilt this time. I booked the hotel via a third party website. It amazes me that hotels cannot match price with a third party, otherwise I would go direct. Minutes after booking (and I admit I knew it was a non refundable price) I got notified of a change in my plans. I tried to see if I could reduce my stay to 5 days instead of 6 with a month's notice. I did not ask for any money back, just 2 breakfasts from their buffet. It is a good deal for them. They refused. I said that these sorts of things make people upset and lead to low reviews. I gave them a week to reconsider and they held fast. Since it seems like a reasonable request and I said I would be upset if they did not consider it and would leave a bad review if I was held to the deal, I feel okay leaving a bad review because I am upset.

Thank you for taking the time to share your experience. We’re truly sorry to hear about your frustration and understand that your change in plans created a difficult situation. As you mentioned, bookings made through third-party platforms often come with specific conditions, and unfortunately, our flexibility is limited in such cases. We always strive to offer fair and transparent policies, and we regret that we weren’t able to accommodate your request in this instance. We appreciate your feedback and will take it into consideration as we review how we handle similar situations in the future. We hope to welcome you again under better circumstances. Best regards Christoph Reservation – ibis Wien Hauptbahnhof

Location was the only good thing

Catatan Tripadvisor 2.0/5

lovespiano Friends getaway - Ulasan TripAdvisor tersertifikasi

Once I got through the clouds of cigarette smoke outside right at the front entrance, the front desk staff was pretty nice. My room was dismal and stuffy. The air conditioner wasn’t working properly the 3 nights I was there. I reported it to front desk and they dismissed me. No one ever came to try to fix it. Housekeeping never once came into my room. I had to ask for clean towels and empty my own trash. Being next to the transportation station was very convenient

Thank you for sharing your detailed feedback. While we are glad that you appreciated our convenient location next to the station and the friendliness of our front desk team, we sincerely regret that other aspects of your stay did not meet expectations. Please accept our apologies for the air conditioning not functioning properly and, even more importantly, for the lack of appropriate follow-up from our team. This is not the standard of service we strive to deliver. We are also very sorry to hear about the shortcomings with housekeeping — this should not have happened, and we will address these issues internally to ensure they are corrected. Your comments are very valuable to us, and we thank you for bringing them to our attention. We hope you will give us another opportunity in the future to provide you with the level of comfort and service that all our guests deserve. Best regards, Christoph Reservation – ibis Wien Hauptbahnhof

Room temperature almost like outdoor temperature at about 27 degrees Celsius where aircon setting is at 10 degrees C

Catatan Tripadvisor 1.0/5

WilliamT335 Keluarga - Ulasan TripAdvisor tersertifikasi

15 Aug 25 at 10.00pm, room temperature was 26.7 degrees Celsius. Was told be reception that the room aircon needed 2 hours to cool down the room and to visit reception after 2 hours if room is not cool. Noted at 1020 pm, outdoor temperature was indicated at 27.0 degrees Celsius. The room temperature is at 26.6 degrees Celsius. At 10.39pm, room temperature is at 26.6 degrees Celsius with no change in temperature.

Thank you for your detailed feedback, and we’re truly sorry for the discomfort you experienced due to the room temperature. It’s clear that the air conditioning did not perform as expected during your stay, and we understand how frustrating it must have been — especially when you're relying on a cool, comfortable room for rest. While our system is centrally managed and designed to be energy-efficient, it should still provide effective cooling, particularly during warmer summer nights. We regret that the suggested two-hour wait did not bring any noticeable improvement, and we’ll report this to our technical team immediately for inspection and adjustment. Your precise time and temperature notes are extremely helpful for troubleshooting. We apologize again for the inconvenience and hope you’ll consider giving us another opportunity to provide a much more comfortable and pleasant stay. Best regards Christoph Reservation – ibis Wien Hauptbahnhof

Catatan tamu Avis 4.5/5

Ta R. Pasangan - Ulasan terverifikasi ALL

Excellent, polite and cordial front desk staff, good ambience, proximity to HBF and what not !!

Thank you so much for your wonderful words! We’re truly happy to hear that you enjoyed your short stay with us — even if it was just for a few hours. Your kind mention of our front desk team, the ambience, and the location means a lot to us. We hope to welcome you again soon — hopefully for a longer stay next time! Best regards Christoph Reservation – ibis Wien Hauptbahnhof

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

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  • 1.247 ulasan 8.5/10 Kebersihan
  • 624 ulasan 8.3/10 Kesepadanan nilai
  • 303 ulasan 8.3/10 Makanan

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