ibis Styles Luzern City 3성

고객 평점 (ALL 평가) 4.1/5 830 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
ibis Styles Luzern City - Image 1
ibis Styles Luzern City - Image 2
ibis Styles Luzern City - Image 3
ibis Styles Luzern City - Image 4
Friedenstrasse 8, 6004 LUZERN, 스위스

호텔설명

호텔 추가 정보

  • Green Key certified establishment

  • Free public transport ticket.

  • Free Lucerne guest card with discounts for cableways, museums & excursions.

  • In the heart of Lucerne

  • Escape Room game in hotel (charges apply)

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호텔 위치

ibis Styles Luzern City

Friedenstrasse 8
6004 LUZERN
스위스

GPS:47.056835, 8.311907

전화
팩스 +41 41 418 48 18

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • Wi-Fi
  • 에어컨
  • 회의실
  • 100% 금연 호텔

미팅 & 이벤트

회의실 수
5
가장 큰 방의 표면
240 m²  /  2583.336 sq ft
최대 수용 좌석 수
240
연회 최대 수용 인원
100
자세히 보기

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.1/5  830 리뷰

TripAdvisor 평가  3.5/5  1,183 리뷰

Great Experience for our trip to Lucerne

트립어드바이저 평점 4.0/5

Rachel W TripAdvisor 인증 리뷰

My friend and I spent a week in Switzerland and Lucerne was our final city prior to returning home. ibis Styles was one of our favorite hotels! The location was great for us; an easy walk from the train station, an easy walk to the Lion Monument and the Glacier Museum, and an easy walk to the Old Town. We also loved having the Coop Supermarket and restaurant across from us. The hotel staff was very nice and helpful. The room was clean and the bed was comfortable. The shower was very small, and we couldn't figure out how to keep the shower head up, but it wasn't enough of an issue to complain to management. My chief complaint, and this is not a big one, was that the safe in the room did not have instructions in the inside of it and after locking it, I had to get help from multiple employees to open it! We learned that the safe had just been replaced before we arrived and it would just be helpful to have instructions for users since it wasn't super intuitive.

Great Service

트립어드바이저 평점 5.0/5

Escape02640868433 TripAdvisor 인증 리뷰

The location is highly strategic, and Mr Anthony ensured that the check-in process was smooth and efficient without any issue. His courteous, friendly action and proactive assistance significantly enhanced the overall stay. Thank you Mr Anhony for the great Service

very poor

트립어드바이저 평점 1.0/5

Rasleen K TripAdvisor 인증 리뷰

Very poor service and room .. not at all worth the money. I don't recommend it to anyone..............................

Dear Guest, thank you for sharing your feedback. We are very sorry to hear that your experience did not meet your expectations. Please accept our sincere apologies for the inconvenience caused. Your comments are taken seriously and will be reviewed internally. Kind regards, Erton Roci – Assistant General Manager

Lovely 3 star hotel in Lucerne city

트립어드바이저 평점 5.0/5

WaiMingLoke TripAdvisor 인증 리뷰

Approx 12-15 mins walk from the train station. Or CHF14 by taxi. Minutes away from the Lion Monument and the lake. With good bus support and supermarket nearby. The rooms are nice with balcony. Breakfast is available and all day coffee and tea is available. The staff are professional and helpful. The hotel also provides a free bus and train pass which is very helpful. Excellent for exploring the town. Recommended

Dear Guest, thank you very much for your detailed and positive review. We are delighted to hear that you enjoyed our location, the room with balcony, the breakfast and all-day coffee and tea, as well as the free public transport pass. It is especially pleasing to know that our team made a positive impression. We truly appreciate your recommendation and hope to welcome you back to Lucerne soon. Best regards, Erton Roci Assistant General Manager

Good location, Friendly Staff, but not as clean as it should be.

트립어드바이저 평점 4.0/5

TravelMario64 TripAdvisor 인증 리뷰

We stayed here for 4 nights during Lucerne Festival. We chose this hotel primarily based on its location, which is actually better than I expected. The main train station and the KKL concert hall are within walking distances, and a bus stop is also close by. The Korean lady at the front desk was very friendly and helpful. She explained the public transportation and hotel features in every detail. Our room (Standard Room, 1 King bed) was small, as I expected. There was very little space for storage as in other 'IBIS'-brand hotels. The bathroom was basic. It was difficult to close the shower door completely. After a few days, we learned a trick or two that prevented water from being leaked out. The breakfast buffet was OK. With decent selection of hot and cold dishes. One could get free coffee or tea from the breakfast cafe all day, which was very good. One thing we did not like about the hotel, other than the small room size, was the cleanliness. Because of the lack of space, we put our carry-on luggage underneath the bed. When we pulled it out, it was covered in dust. That led us to inspect the cleanliness of other parts of the room. Well, they should have done a better job at vacuuming the room and the bathroom. Overall, it was a decent choice for the price. I might choose to pay more for a cleaner and/or larger room if I go back to Lucerne.

Dear TravelMario64, Thank you for taking the time to share your detailed feedback. We’re glad to hear that you enjoyed our convenient location and that our staff, especially at the front desk, were helpful during your stay. We appreciate your constructive comments regarding the room size, bathroom, and cleanliness. Your observations are valuable and will be shared with our housekeeping team to ensure we continue improving our guest experience. It’s great to know that you enjoyed the breakfast selection and the complimentary coffee and tea throughout the day. We hope to welcome you back to Lucerne and provide an even better stay in the future. Best regards, S. Samil Benli - General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 811 리뷰 9.3/10 위치
  • 982 리뷰 5.5/10 객실
  • 690 리뷰 8.5/10 서비스
  • 10 리뷰 8.5/10 인터넷 가격
  • 515 리뷰 4.9/10 안락함
  • 396 리뷰 7.8/10 조식
  • 392 리뷰 4.6/10 청결도
  • 222 리뷰 4.1/10 분위기

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