ibis Styles Luzern City 3성

고객 평점 (ALL 평가) 4.1/5 851 리뷰

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호텔설명

호텔 추가 정보

  • Green Key certified establishment

  • Free public transport ticket.

  • Free Lucerne guest card with discounts for cableways, museums & excursions.

  • In the heart of Lucerne

  • Escape Room game in hotel (charges apply)

숙박

Take advantage of our Flight + Hotel offers

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호텔 위치

ibis Styles Luzern City

Friedenstrasse 8
6004 LUZERN
스위스

GPS:47.056835, 8.311907

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔

조식

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.1/5  851 리뷰

고객 평점 3.5/5

Jaehong M. 가족 - 전체(All) 통지 확인

호텔위치는최고입니다. 자체주차장이없는게흠이지만길거리공영주차장 등록해줘서편했지만 24시간공영주차장비용이 15프랑이였는데 무슨이유에서인지 호텔에서는20프랑을결재했어요. 심지어무슨착오인지 주차위반스티커까지받게되는일이생겼어요. 물론호텔에서해결해주기로했지만기분이좋지않았어요

Dear Mr. M., Thank you for your detailed feedback. We are glad to hear that you appreciated our central location and the support of our colleague Manuel. At the same time, we are truly sorry for the inconvenience caused by the parking charges and the parking ticket. Please rest assured that we are taking care of this matter and will review our procedures to avoid such issues in the future. We appreciate your understanding and hope to welcome you and your family again under better circumstances. Best regards, Erton Roci - Assistant General Manager

위치, 가격, 시설 대비 그저 그렇다.

고객 평점 3.0/5

K. 가족 - 전체(All) 통지 확인

호텔 매니저분들은 친절햐고 좋았지만, 시설에 대한 아쉬움은 있네요.

Dear K. Thank you for sharing your feedback. We are glad to hear that you found our staff friendly and appreciated our service. However, we regret that some aspects of the facilities did not fully meet your expectations, especially the lack of a refrigerator. Your comments are valuable to us, and we will take them into consideration for future improvements. We hope to have the opportunity to welcome you back for a more satisfying experience. Best regards Erton Roci - Assistant General Manager

위치는 좋지만 소음이 있음

고객 평점 3.5/5

Hyoseok K. 가족 - 전체(All) 통지 확인

고층에 환풍기 소음이 있고 물온도가 유지되지 않는 점이 아쉬움

Dear Hyoseok K., Thank you for your valuable feedback. We’re glad you appreciated our location and your check-in experience, though we’re sorry to hear that issues with noise, water temperature, and breakfast quality affected your stay. Your insights are important, and we’ll work with our team to address these areas and improve the overall experience for our guests. We hope to have the opportunity to provide a more seamless experience during your next visit to Lucerne. Best regards, Erton Roci, Assistant General Manager

그 외 웹 사용자 평가 등급

  • 817 리뷰 9.3/10 위치
  • 984 리뷰 5.7/10 객실
  • 708 리뷰 8.5/10 서비스
  • 10 리뷰 8.7/10 인터넷 가격
  • 507 리뷰 5.1/10 안락함
  • 398 리뷰 4.9/10 청결도
  • 390 리뷰 8.2/10 조식
  • 226 리뷰 4.1/10 분위기

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