ibis Styles Luzern City 3성

고객 평점 (ALL 평가) 4.1/5 991 리뷰

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호텔설명

ALLSAFE 승인 호텔

호텔 추가 정보

  • An ALLSAFE-certified hotel

  • Free public transport ticket.

  • Free Lucerne guest card with discounts for cableways, museums & excursions.

  • In the heart of Lucerne

  • Escape Room game in hotel (charges apply)

숙박

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호텔 위치

ibis Styles Luzern City

Friedenstrasse 8
6004 LUZERN
Switzerland

GPS:47.056835, 8.311907

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔

아침밥

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.1/5  991 리뷰

TripAdvisor 평가  3.5/5  1,141 리뷰

친절한 직원, 여행객이 받을 수 있는 혜택에 대한 안내

고객 평점 4.5/5

Kihyun K. 가족 - 전체(All) 통지 확인

한국어가 가능한 직원이 있어 원활한 체크인이 되었으며, 숙소도 깨끗하고 아침식사도 매우 만족 스러웠습니다. 다만 호텔에 별도 주차장이 없어 인근에 주차를 해야하는 불편함이 있습니다.

Dear Kihyun K., Thank you for your recent stay at ibis Styles Luzern City and for sharing your feedback. We're glad you had a pleasant experience with our friendly staff and found the accommodations satisfactory. We apologize for any inconvenience regarding parking and the WiFi speed. Your comments are noted, and we'll work on improvements. We hope to welcome you back soon. Best regards, Erton Roci Assistant General Manager

Amazing location and great staff

트립어드바이저 평점 4.0/5

muradmp TripAdvisor 인증 리뷰

Stayed one night while we were visiting Lucerne, the hotel offers a very convenient location to explore around. Handy to the station and amenities. Very central location and staff were extremely helpful and would go out of their way to make your stay a memorable one, particular mention for Bjorn who is very humble and kind and another female (night duty) she was super helpful too. The room was ample however the hotel could do with a makeover especially carpet and bathroom. Overall decent to sleep while you explore the beauty of Lucerne / Luzern. Thanks Ibis Styles!!! *pics of hotel and nearby areas!!!!

Dear Guest, Thank you for taking the time to share your experience at ibis Styles Luzern City. We're delighted to hear that you found our location convenient and our staff helpful. Your kind words about Bjorn and our night duty staff are greatly appreciated. We're glad they were able to contribute to making your stay memorable. We value your feedback regarding the condition of the hotel, including the carpet and bathroom, and we will certainly take it into consideration as we strive to improve our facilities. Thank you for choosing ibis Styles Luzern City, and we hope to welcome you back again soon to explore more of the beauty of Lucerne. Best regards, Erton Roci - Assistant General Manager

Expensive budget hotel

트립어드바이저 평점 2.0/5

nagytibi TripAdvisor 인증 리뷰

My most expensive stay ever at a budget hotel. The room was spacious but this was the end of the pros of this place. It badly needs a renovation, the door, the furniture, the paint on the walls, the bathroom - everything was timeworn.

Dear nagytibi, Thank you for sharing your feedback regarding your recent stay at ibis Styles Luzern City. We appreciate your comments and apologize for any inconvenience you experienced during your visit. We are sorry to hear that you found the stay to be expensive for a Ibis Styles and that the room, including the door, furniture, paint, and bathroom, appeared timeworn. Please know that your feedback is valuable, and we will take it into consideration as we work on improving our services and facilities. We hope to have the opportunity to welcome you back in the future and provide a better experience. Best regards, Erton Roci - Assistant General Manager

A great hitel for family

트립어드바이저 평점 5.0/5

Lyndon R 가족 - TripAdvisor 인증 리뷰

Location is fantastic, so close to everything we wanted to see. Thought the room and breakfast was perfect for a 3 star hotel. great assortment of breakfast items for all nationalities. Parents in 1 room teenage kids in another - hallelujah!! We were on the 5th floor. The bed and pillows were very comfortable Would definately recommend.

Dear Lyndon R, Thank you for taking the time to share your positive experience at ibis Styles Luzern City. We are delighted to hear that you found the location fantastic and the hotel suitable for your family. It's great to know that the room, breakfast, and amenities met your expectations, and that you had a comfortable stay on the 5th floor. Your recommendation is highly appreciated, and we look forward to welcoming you and your family back in the future. If you have any specific suggestions or feedback for improvement, please feel free to share. Best regards, Erton Roci - Assistant General Manager

위치 좋고 매우 친절해요

고객 평점 4.0/5

Chiizz2 가족 - 전체(All) 통지 확인

루체른역에서 가까운 거리고 한국인 프런트 여성분이 매우 상세하게 호텔 이용 관련 내용들을 설명해주셔서 정말 좋았습니다 다른 호텔에서는 누리지 못한 여러 혜택을 다 누린듯해 좋았습니다 조식도 좋았고 커피와 물 등을 계속 마실 수 있어 좋았습니다 아이가 먹는 아이스크림도 계속 먹을 수 있어 좋았구요 밤에 햇반을 데워 먹는 전자레인지를 쓰는것과 과일을 깎아 먹는 칼 등을 가져다 쓰기도 좋았네요 다소 물렁(?)한 메트리스와 날씨가 다소 아쉽기는 했지만 3인 가족이 여행하는데 큰 도움을 준 호텔이라 감사드립니다.

Dear Guest, Thank you for taking the time to share your experience with us following your stay at ibis Styles Luzern City. We are delighted to hear that you enjoyed our convenient location and the detailed explanations provided by our Korean-speaking front desk staff. We're thrilled that you were able to make the most of the various benefits offered during your stay, including the breakfast and the continuous availability of coffee, water, and even treats for the little ones. Your feedback on the amenities provided, such as the microwave and utensils, is much appreciated. We take note of your comments regarding the mattress and weather conditions, and we appreciate your understanding. It's fantastic to know that our hotel was able to contribute positively to your family trip. We look forward to the pleasure of welcoming you back on your next visit to Lucerne! Best regards, Erton Roci Assistant General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 877 리뷰 9.6/10 위치
  • 1,057 리뷰 5.2/10 객실
  • 759 리뷰 8.7/10 서비스
  • 11 리뷰 8.4/10 인터넷 가격
  • 558 리뷰 4.6/10 안락함
  • 543 리뷰 8.2/10 조식
  • 405 리뷰 4.7/10 청결도
  • 226 리뷰 3/10 분위기

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