ibis budget Luzern City 1.5성

고객 평점 (ALL 평가) 4.0/5 649 리뷰

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호텔설명

호텔 추가 정보

  • The reception is open 24/7.

  • Paid parking lot available and 1 electric car parking space (not reservable in advance).

  • Transit tickets for the city of Lucerne are free of charge for hotel guests.

  • The ibis budget is a 10-minute walk from Lucerne Main Station.

  • Near tourist attractions: - Pilatus - Rigi - Interlaken - Zurich - Bern

숙박

호텔 위치

ibis budget Luzern City

KELLERSTRASSE 6
6005 LUZERN
스위스

GPS:47.043658, 8.311341

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 100% 금연 호텔

비 계약 사진

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.0/5  649 리뷰

TripAdvisor 평가  3.5/5  1,910 리뷰

Exceptional Service and Perfect Location at Ibis Budget Luzern

트립어드바이저 평점 5.0/5

Egan H TripAdvisor 인증 리뷰

I stayed at Ibis Budget Luzern and had a very pleasant experience overall. The location is one of its strongest points—just a short walk to and from Luzern SBB, which made moving around the city and taking trains very convenient. Our room was memorable in a simple, comforting way. It had a cozy, boarding-house feel that made it easy to relax and rest well. We slept comfortably and genuinely enjoyed spending time in the room, which added a lot to our stay. The staff also made a positive impression. Arfi (Rossini) from the Front Office was welcoming, professional, and helpful throughout our stay. Joyce, who oversees the breakfast service, was kind, accommodating, and consistently attentive, making mornings pleasant. Marco from the Front Office was also supportive and courteous whenever we needed assistance. Thank you to the entire Ibis Budget Luzern team for a comfortable and enjoyable stay.

Dear guest, Thank you for taking the time to share your experience at Ibis Budget Luzern. We are delighted to hear that you had a pleasant stay and that our location contributed to your enjoyment of the city. It is wonderful to know that the cozy atmosphere of your room provided you with comfort and relaxation during your visit. We are particularly pleased to learn that our team made a positive impression on you. Arfi, Joyce, and Marco exemplify the welcoming and accommodating spirit we strive for at our hotel. Your kind words will surely motivate them to continue their excellent service. Thank you once again for your feedback. We hope to welcome you back in the future for another enjoyable stay. Best regards, ibis budget Luzern City Marco Antonio

고객 평점 3.0/5

Shinae C. 가족 - 전체(All) 통지 확인

비싼 가격. 전혀 없는 서비스. 포인트 적립이 없는 줄 몰랐네요.

안녕하세요, Shinae Cho님. 저희 호텔의 위치를 좋게 평가해 주셔서 감사합니다. 하지만 가격과 서비스에 대한 불만 사항은 유감스럽게 생각합니다. 포인트 적립 프로그램에 대한 안내가 부족했던 점 사과드립니다. 감사합니다. Hugo - ibis budget Luzern City

Like a submarine

트립어드바이저 평점 2.0/5

Jon Z 가족 - TripAdvisor 인증 리뷰

Had the triple room and felt like I was in the smallest room I had ever been in. Felt like a submarine could barely move or store luggage at all. Toilet is basic and also tiny. AC was not great but better than not having at all in heat wave. If you stay ensure you know it’s tiny accommodation. Location also not amazing as it off the beaten track. If there is something closer to the town and bigger take it

Dear Jon Z, Thank you for sharing your feedback regarding your recent stay with us. We appreciate your insights into the size of the accommodations . We strive to provide essential amenities, including air conditioning, to enhance comfort during warmer periods. As for our location, while we are situated slightly away from the main attractions, many guests enjoy the tranquility this provides. Your comments are valuable, and we hope you will consider us for future stays. Best regards, Meritxell- Ibis budget Luzern City

Pay more get less

트립어드바이저 평점 2.0/5

injansview 가족 - TripAdvisor 인증 리뷰

While exploring the city we decided to stay here for a night since we were family of 5 books 2 rooms. They given us different floors kids were away from us despite requesting for close by if not connected. The rooms are extremely small not really a place for family can't even put it in your luggage specifically if you are coming from another country you will have per person a travel bag which will not be easy to put in the room and move around. The parking on the property is the most expensive one. The most annoying part was the staff is unfriendly and unhelpful

Dear injansview, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you encountered during your stay. We understand the importance of family accommodations and regret that we were unable to provide you with rooms on the same floor despite your request. Regarding the room size, our hotel aims to deliver budget-friendly options, which can sometimes result in more compact accommodations. We appreciate your understanding in this matter. Additionally, we acknowledge your concerns about our parking fees; they reflect the competitive rates in the area. Most importantly, we are truly sorry to hear about your interactions with our staff. Providing exceptional service is a priority for us, and we will take your feedback into account to improve our guest experience. Thank you once again for your feedback. We hope to have the opportunity to serve you better in the future. Best regards, ibis budget Luzern City Marco Antonio

위치가 좋음

고객 평점 4.5/5

김정희 커플 - 전체(All) 통지 확인

역에서 가깝고 잘정비되어 있었지만 객실에 슬리퍼가 없는점은 아쉽네요

Dear 김정희, Thank you for your positive feedback regarding our location and maintenance. We appreciate your suggestion about the slippers in the room and will take it into consideration for future improvements. Best regards, Ibis budget Luzern City Marco Antonio

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,802 리뷰 8.7/10 위치
  • 2,318 리뷰 4.4/10 객실
  • 1,506 리뷰 8.3/10 서비스
  • 35 리뷰 6.9/10 인터넷 가격
  • 1,465 리뷰 2.5/10 안락함
  • 701 리뷰 7.7/10 청결도
  • 700 리뷰 7.4/10 조식
  • 237 리뷰 5/10 편의 시설

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