イビススタイルズルツェルンシティ 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 829 件のレビュー

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Friedenstrasse 8, 6004 ルツェルン, スイス

説明

ホテルのその他の情報

  • グリーンキー認証施設

  • 無料の公共交通機関のチケット。

  • 無料のルツェルンゲストカードを利用してケーブルカー、博物館、ツアーで割引を受けられます。

  • ルツェルンの中心部に立地

  • ホテル内のエスケープルーム (有料)

当ホテルの客室

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ホテル所在地

イビススタイルズルツェルンシティ

Friedenstrasse 8
6004 ルツェルン
スイス

GPS:47.056835, 8.311907

電話番号
ファックス +41 41 418 48 18

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • Wifi
  • エアコン
  • 会議室
  • 全館禁煙

ミーティングとイベント

ミーティングルームの数
5
最大の部屋の表面
240 m²  /  2583.336 sq ft
最大着席数
240
宴会の最大収容人数
100
詳細

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  829 件のレビュー

トリップアドバイザーの評価  3.5/5  1,183 件のレビュー

Great Experience for our trip to Lucerne

トリップアドバイザーの評価 4.0/5

Rachel W トリップアドバイザー認証口コミ

My friend and I spent a week in Switzerland and Lucerne was our final city prior to returning home. ibis Styles was one of our favorite hotels! The location was great for us; an easy walk from the train station, an easy walk to the Lion Monument and the Glacier Museum, and an easy walk to the Old Town. We also loved having the Coop Supermarket and restaurant across from us. The hotel staff was very nice and helpful. The room was clean and the bed was comfortable. The shower was very small, and we couldn't figure out how to keep the shower head up, but it wasn't enough of an issue to complain to management. My chief complaint, and this is not a big one, was that the safe in the room did not have instructions in the inside of it and after locking it, I had to get help from multiple employees to open it! We learned that the safe had just been replaced before we arrived and it would just be helpful to have instructions for users since it wasn't super intuitive.

Great Service

トリップアドバイザーの評価 5.0/5

Escape02640868433 トリップアドバイザー認証口コミ

The location is highly strategic, and Mr Anthony ensured that the check-in process was smooth and efficient without any issue. His courteous, friendly action and proactive assistance significantly enhanced the overall stay. Thank you Mr Anhony for the great Service

very poor

トリップアドバイザーの評価 1.0/5

Rasleen K トリップアドバイザー認証口コミ

Very poor service and room .. not at all worth the money. I don't recommend it to anyone..............................

Dear Guest, thank you for sharing your feedback. We are very sorry to hear that your experience did not meet your expectations. Please accept our sincere apologies for the inconvenience caused. Your comments are taken seriously and will be reviewed internally. Kind regards, Erton Roci – Assistant General Manager

Lovely 3 star hotel in Lucerne city

トリップアドバイザーの評価 5.0/5

WaiMingLoke トリップアドバイザー認証口コミ

Approx 12-15 mins walk from the train station. Or CHF14 by taxi. Minutes away from the Lion Monument and the lake. With good bus support and supermarket nearby. The rooms are nice with balcony. Breakfast is available and all day coffee and tea is available. The staff are professional and helpful. The hotel also provides a free bus and train pass which is very helpful. Excellent for exploring the town. Recommended

Dear Guest, thank you very much for your detailed and positive review. We are delighted to hear that you enjoyed our location, the room with balcony, the breakfast and all-day coffee and tea, as well as the free public transport pass. It is especially pleasing to know that our team made a positive impression. We truly appreciate your recommendation and hope to welcome you back to Lucerne soon. Best regards, Erton Roci Assistant General Manager

Good location, Friendly Staff, but not as clean as it should be.

トリップアドバイザーの評価 4.0/5

TravelMario64 トリップアドバイザー認証口コミ

We stayed here for 4 nights during Lucerne Festival. We chose this hotel primarily based on its location, which is actually better than I expected. The main train station and the KKL concert hall are within walking distances, and a bus stop is also close by. The Korean lady at the front desk was very friendly and helpful. She explained the public transportation and hotel features in every detail. Our room (Standard Room, 1 King bed) was small, as I expected. There was very little space for storage as in other 'IBIS'-brand hotels. The bathroom was basic. It was difficult to close the shower door completely. After a few days, we learned a trick or two that prevented water from being leaked out. The breakfast buffet was OK. With decent selection of hot and cold dishes. One could get free coffee or tea from the breakfast cafe all day, which was very good. One thing we did not like about the hotel, other than the small room size, was the cleanliness. Because of the lack of space, we put our carry-on luggage underneath the bed. When we pulled it out, it was covered in dust. That led us to inspect the cleanliness of other parts of the room. Well, they should have done a better job at vacuuming the room and the bathroom. Overall, it was a decent choice for the price. I might choose to pay more for a cleaner and/or larger room if I go back to Lucerne.

Dear TravelMario64, Thank you for taking the time to share your detailed feedback. We’re glad to hear that you enjoyed our convenient location and that our staff, especially at the front desk, were helpful during your stay. We appreciate your constructive comments regarding the room size, bathroom, and cleanliness. Your observations are valuable and will be shared with our housekeeping team to ensure we continue improving our guest experience. It’s great to know that you enjoyed the breakfast selection and the complimentary coffee and tea throughout the day. We hope to welcome you back to Lucerne and provide an even better stay in the future. Best regards, S. Samil Benli - General Manager

との提携 TripAdvisor

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