ibis Styles Luzern City bintang 3

Catatan tamu Avis (Peringkat ALL) 4.1/5 829 ulasan

Jaminan Harga
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ibis Styles Luzern City - Image 1
ibis Styles Luzern City - Image 2
ibis Styles Luzern City - Image 3
ibis Styles Luzern City - Image 4
Friedenstrasse 8, 6004 LUZERN, Swiss

Deskripsi

Keistimewaan hotel

  • Green Key certified establishment

  • Free public transport ticket.

  • Free Lucerne guest card with discounts for cableways, museums & excursions.

  • In the heart of Lucerne

  • Escape Room game in hotel (charges apply)

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Lokasi hotel

ibis Styles Luzern City

Friedenstrasse 8
6004 LUZERN
Swiss

GPS:47.056835, 8.311907

Telepon
Fax +41 41 418 48 18

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Wi-Fi
  • Air conditioner
  • Ruang rapat
  • Properti 100% Bebas Rokok

Pertemuan dan Acara

Jumlah Ruang Pertemuan
5
Permukaan ruangan terbesar
240 m²  /  2583.336 sq ft
Kapasitas maksimal
240
Kapasitas maksimum untuk jamuan makan
100
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Peringkat ALL  4.1/5  829 ulasan

Peringkat TripAdvisor  3.5/5  1.183 ulasan

Great Experience for our trip to Lucerne

Catatan Tripadvisor 4.0/5

Rachel W Ulasan TripAdvisor tersertifikasi

My friend and I spent a week in Switzerland and Lucerne was our final city prior to returning home. ibis Styles was one of our favorite hotels! The location was great for us; an easy walk from the train station, an easy walk to the Lion Monument and the Glacier Museum, and an easy walk to the Old Town. We also loved having the Coop Supermarket and restaurant across from us. The hotel staff was very nice and helpful. The room was clean and the bed was comfortable. The shower was very small, and we couldn't figure out how to keep the shower head up, but it wasn't enough of an issue to complain to management. My chief complaint, and this is not a big one, was that the safe in the room did not have instructions in the inside of it and after locking it, I had to get help from multiple employees to open it! We learned that the safe had just been replaced before we arrived and it would just be helpful to have instructions for users since it wasn't super intuitive.

Great Service

Catatan Tripadvisor 5.0/5

Escape02640868433 Ulasan TripAdvisor tersertifikasi

The location is highly strategic, and Mr Anthony ensured that the check-in process was smooth and efficient without any issue. His courteous, friendly action and proactive assistance significantly enhanced the overall stay. Thank you Mr Anhony for the great Service

very poor

Catatan Tripadvisor 1.0/5

Rasleen K Ulasan TripAdvisor tersertifikasi

Very poor service and room .. not at all worth the money. I don't recommend it to anyone..............................

Dear Guest, thank you for sharing your feedback. We are very sorry to hear that your experience did not meet your expectations. Please accept our sincere apologies for the inconvenience caused. Your comments are taken seriously and will be reviewed internally. Kind regards, Erton Roci – Assistant General Manager

Lovely 3 star hotel in Lucerne city

Catatan Tripadvisor 5.0/5

WaiMingLoke Ulasan TripAdvisor tersertifikasi

Approx 12-15 mins walk from the train station. Or CHF14 by taxi. Minutes away from the Lion Monument and the lake. With good bus support and supermarket nearby. The rooms are nice with balcony. Breakfast is available and all day coffee and tea is available. The staff are professional and helpful. The hotel also provides a free bus and train pass which is very helpful. Excellent for exploring the town. Recommended

Dear Guest, thank you very much for your detailed and positive review. We are delighted to hear that you enjoyed our location, the room with balcony, the breakfast and all-day coffee and tea, as well as the free public transport pass. It is especially pleasing to know that our team made a positive impression. We truly appreciate your recommendation and hope to welcome you back to Lucerne soon. Best regards, Erton Roci Assistant General Manager

Good location, Friendly Staff, but not as clean as it should be.

Catatan Tripadvisor 4.0/5

TravelMario64 Ulasan TripAdvisor tersertifikasi

We stayed here for 4 nights during Lucerne Festival. We chose this hotel primarily based on its location, which is actually better than I expected. The main train station and the KKL concert hall are within walking distances, and a bus stop is also close by. The Korean lady at the front desk was very friendly and helpful. She explained the public transportation and hotel features in every detail. Our room (Standard Room, 1 King bed) was small, as I expected. There was very little space for storage as in other 'IBIS'-brand hotels. The bathroom was basic. It was difficult to close the shower door completely. After a few days, we learned a trick or two that prevented water from being leaked out. The breakfast buffet was OK. With decent selection of hot and cold dishes. One could get free coffee or tea from the breakfast cafe all day, which was very good. One thing we did not like about the hotel, other than the small room size, was the cleanliness. Because of the lack of space, we put our carry-on luggage underneath the bed. When we pulled it out, it was covered in dust. That led us to inspect the cleanliness of other parts of the room. Well, they should have done a better job at vacuuming the room and the bathroom. Overall, it was a decent choice for the price. I might choose to pay more for a cleaner and/or larger room if I go back to Lucerne.

Dear TravelMario64, Thank you for taking the time to share your detailed feedback. We’re glad to hear that you enjoyed our convenient location and that our staff, especially at the front desk, were helpful during your stay. We appreciate your constructive comments regarding the room size, bathroom, and cleanliness. Your observations are valuable and will be shared with our housekeeping team to ensure we continue improving our guest experience. It’s great to know that you enjoyed the breakfast selection and the complimentary coffee and tea throughout the day. We hope to welcome you back to Lucerne and provide an even better stay in the future. Best regards, S. Samil Benli - General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 811 ulasan 9.3/10 Lokasi
  • 982 ulasan 5.5/10 Kamar
  • 690 ulasan 8.5/10 Pelayanan
  • 10 ulasan 8.5/10 Internet
  • 515 ulasan 4.9/10 Kenyamanan
  • 396 ulasan 7.8/10 Sarapan
  • 392 ulasan 4.6/10 Kebersihan
  • 222 ulasan 4.1/10 Suasana

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