ibis Styles Luzern City bintang 3

Catatan tamu Avis (Peringkat ALL) 4.1/5 820 ulasan

Jaminan Harga
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ibis Styles Luzern City - Image 1
ibis Styles Luzern City - Image 2
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ibis Styles Luzern City - Image 4
Friedenstrasse 8, 6004 LUZERN, Swiss

Deskripsi

Keistimewaan hotel

  • Green Key certified establishment

  • Free public transport ticket.

  • Free Lucerne guest card with discounts for cableways, museums & excursions.

  • In the heart of Lucerne

  • Escape Room game in hotel (charges apply)

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Lokasi hotel

ibis Styles Luzern City

Friedenstrasse 8
6004 LUZERN
Swiss

GPS:47.056835, 8.311907

Telepon
Fax +41 41 418 48 18

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Wi-Fi
  • Air conditioner
  • Ruang rapat
  • Properti 100% Bebas Rokok

Pertemuan dan Acara

Jumlah Ruang Pertemuan
5
Permukaan ruangan terbesar
240 m²  /  2583.336 sq ft
Kapasitas maksimal
240
Kapasitas maksimum untuk jamuan makan
100
Cari tahu lebih lanjut

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Cari tahu selengkapnya

Peringkat ALL  4.1/5  820 ulasan

Peringkat TripAdvisor  3.5/5  1.182 ulasan

very poor

Catatan Tripadvisor 1.0/5

Rasleen K Ulasan TripAdvisor tersertifikasi

Very poor service and room .. not at all worth the money. I don't recommend it to anyone..............................

Dear Guest, thank you for sharing your feedback. We are very sorry to hear that your experience did not meet your expectations. Please accept our sincere apologies for the inconvenience caused. Your comments are taken seriously and will be reviewed internally. Kind regards, Erton Roci – Assistant General Manager

Lovely 3 star hotel in Lucerne city

Catatan Tripadvisor 5.0/5

WaiMingLoke Ulasan TripAdvisor tersertifikasi

Approx 12-15 mins walk from the train station. Or CHF14 by taxi. Minutes away from the Lion Monument and the lake. With good bus support and supermarket nearby. The rooms are nice with balcony. Breakfast is available and all day coffee and tea is available. The staff are professional and helpful. The hotel also provides a free bus and train pass which is very helpful. Excellent for exploring the town. Recommended

Dear Guest, thank you very much for your detailed and positive review. We are delighted to hear that you enjoyed our location, the room with balcony, the breakfast and all-day coffee and tea, as well as the free public transport pass. It is especially pleasing to know that our team made a positive impression. We truly appreciate your recommendation and hope to welcome you back to Lucerne soon. Best regards, Erton Roci Assistant General Manager

Good location, Friendly Staff, but not as clean as it should be.

Catatan Tripadvisor 4.0/5

TravelMario64 Ulasan TripAdvisor tersertifikasi

We stayed here for 4 nights during Lucerne Festival. We chose this hotel primarily based on its location, which is actually better than I expected. The main train station and the KKL concert hall are within walking distances, and a bus stop is also close by. The Korean lady at the front desk was very friendly and helpful. She explained the public transportation and hotel features in every detail. Our room (Standard Room, 1 King bed) was small, as I expected. There was very little space for storage as in other 'IBIS'-brand hotels. The bathroom was basic. It was difficult to close the shower door completely. After a few days, we learned a trick or two that prevented water from being leaked out. The breakfast buffet was OK. With decent selection of hot and cold dishes. One could get free coffee or tea from the breakfast cafe all day, which was very good. One thing we did not like about the hotel, other than the small room size, was the cleanliness. Because of the lack of space, we put our carry-on luggage underneath the bed. When we pulled it out, it was covered in dust. That led us to inspect the cleanliness of other parts of the room. Well, they should have done a better job at vacuuming the room and the bathroom. Overall, it was a decent choice for the price. I might choose to pay more for a cleaner and/or larger room if I go back to Lucerne.

Dear TravelMario64, Thank you for taking the time to share your detailed feedback. We’re glad to hear that you enjoyed our convenient location and that our staff, especially at the front desk, were helpful during your stay. We appreciate your constructive comments regarding the room size, bathroom, and cleanliness. Your observations are valuable and will be shared with our housekeeping team to ensure we continue improving our guest experience. It’s great to know that you enjoyed the breakfast selection and the complimentary coffee and tea throughout the day. We hope to welcome you back to Lucerne and provide an even better stay in the future. Best regards, S. Samil Benli - General Manager

Expensive belonging had been damaged here

Catatan Tripadvisor 2.0/5

Jchau99 Ulasan TripAdvisor tersertifikasi

My brand new Paris perfume was destroyed. I just got it, arrived at this hotel, took a walk and came back with a wonderful smell of my perfume. The sprayer was broken so I didn't have my souvenir to take home with me. My perfume leaked and empty in a day. I didn't even have a chance to use it. The hotel didn't take any responsibilities.

Dear Jchau99, Thank you for sharing your experience. We are very sorry to read your words about the damage to your perfume.we understand how upsetting this must have been, especially as it was a new and special item. Please note that we have already investigated this issue, as the security of our guests is one of our top priorities. We can confirm that no one except our professional cleaning staff entered the room. This does not mean that we do not take responsibility; we handle such issues very carefully to protect the legal rights and reputation of all parties which have been involved. I am sorry to inform you that no evidence was found. If you wish to provide more details, please feel free to contact us. We sincerely hope to regain your trust during your next visit. Sincerely, S. Samil Benli - General Manager

Brilliant location and a good hotel

Catatan Tripadvisor 4.0/5

helenw555 Couples - Ulasan TripAdvisor tersertifikasi

Stayed here for 4 nights, great base for exploring. 10 min walk from main station but you get a local travel ticket included. Our room was large with doors out on to a terrace with a table and chairs and views of the mountains. Plenty of storage in the room along with a kettle and plenty of plugs. Breakfast has an excellent selection of cereals, breads, meats, cheese, fruit, hot selection, tea, coffee and juices. Couldn’t fault the hotel at all, can’t understand some of the negative reviews on here as our room was very clean as well and staff friendly. We were in room 604.

Dear Guest, thank you very much for your wonderful and detailed review. We are delighted to hear that you enjoyed our location, the spacious room with terrace and mountain views, as well as the breakfast selection. It is great to know that the cleanliness and friendliness of our team met your expectations. We truly appreciate your kind words and hope to welcome you back to Lucerne again soon. Best regards, Erton Roci Assistant General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 804 ulasan 9.3/10 Lokasi
  • 981 ulasan 5.5/10 Kamar
  • 684 ulasan 8.4/10 Pelayanan
  • 11 ulasan 8.6/10 Internet
  • 515 ulasan 4.9/10 Kenyamanan
  • 395 ulasan 7.9/10 Sarapan
  • 392 ulasan 4.7/10 Kebersihan
  • 220 ulasan 4.2/10 Suasana

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