Dear Mr. T., Thank you very much for your positive feedback regarding our location and the quality of the room and breakfast. We appreciate your comments about the bed and understand that a comfortable bed is essential for a good night's sleep. Your experience is important to us, and we will discuss your remarks internally to improve our service. We hope to welcome you again in the future. Kind regards, Georgia ibis Edinburgh Centre South Bridge - Royal Mile

Hi Peter! Thank you for taking the time to share your positive feedback regarding your stay at our hotel. We are delighted to hear that you find our location ideal for exploring Edinburgh and that you chose to visit us for the third time. Your continued patronage is greatly appreciated, and we look forward to welcoming you back for future stays. Best regards, Yvonne ibis Edinburgh Centre South Bridge - Royal Mile

Hi Carla! Thank you for your positive feedback regarding our prime location and extensive breakfast offerings. We appreciate your comments about the Wi-Fi signal, as we continuously strive to enhance our guests' experiences. Please be assured that your observations will be taken into consideration as we seek to improve our services. We hope to welcome you back in the future for an even better stay. Best regards, Yvonne ibis Edinburgh Centre South Bridge - Royal Mile

Dear Fabio, Thank you very much for your feedback regarding your recent stay with us. We are truly disappointed to hear that your stay did not meet your expectations. It is our standard procedure to clean rooms daily, and we regret that this did not happen in a timely manner in your case. We are aware that a clean room is essential for your comfort and satisfaction. We will certainly take your comments regarding communication within our team into consideration, as this is crucial for the peace of mind of our guests. The feedback we receive from our guests helps us to continuously improve our services. We are pleased to hear that our reception team did their best to assist you. It is always our goal to provide our guests with a pleasant and hassle-free experience. Your comments will be discussed with the team to ensure that such situations are avoided in the future. In regards to your comments about our sister hotel property nearby, please note that we're two completely different properties. We hope that you will give us another chance in the future to provide you with an improved experience. Kind regards, Myrto Front Office Supervisor

Dear Raymond, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you appreciated our central location and found our staff to be friendly. We hope to welcome you back in the future for another enjoyable visit :) Best regards, Violeta ibis Edinburgh Centre South Bridge - Royal Mile

Dear Luit J. S., Thank you for taking the time to share your positive feedback regarding your stay. We are delighted to hear that you enjoyed our comfortable accommodations, convenient location, and breakfast offerings. Your recommendation is greatly appreciated, and it motivates our team to continue providing excellent service. We hope to welcome you back to the ibis Edinburgh Centre South Bridge - Royal Mile in the future. Best regards, Elizabeth - FO Team Member ibis Edinburgh Centre South Bridge - Royal Mile

Dear Mr. M., Thank you very much for your positive review. We are pleased to hear that you had a good experience and our location and the organization of your stay was excellent. We strive to provide our guests with a pleasant experience and appreciate your kind words. We hope to welcome you again in the future. Kind Regards, Louise ibis Edinburgh Centre South Bridge - Royal Mile

Dear Corina W., Thank you for your positive feedback regarding your stay at our hotel. We appreciate your comments about the window in your room. We cannot open the windows due to our hotel's guest safety policy, and we appreciate your understanding on this matter. We are glad to hear that you enjoyed your time with us, and we hope to welcome you back in the future for another pleasant experience. Best regards, Elizabeth - FO Team Member ibis Edinburgh Centre South Bridge - Royal Mile

Dear Floor V. d. W., Thank you for your kind words regarding our fantastic location and breakfast buffet. We appreciate your feedback about the accessible room accommodations and the noise levels. Your insights are valuable, and we encourage guests to share any concerns during their stay to allow us to enhance their experience. We hope to welcome you back in the future for an even more enjoyable visit. Best regards, Giulio ibis Edinburgh Centre South Bridge - Royal Mile

Dear Danny, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you appreciated our prime location and found our rates to be favorable. It is our goal to provide excellent value to our guests, and your satisfaction is our utmost priority. We look forward to welcoming you back in the future :) Best Regards, Violeta ibis Edinburgh Centre South Bridge - Royal Mile

Dear Davy V., Thank you very much for your positive review. We are delighted to hear that you enjoyed your comfortable room and our delicious varied breakfast. It is always our aim to provide a pleasant experience to our guests. We hope to welcome you back to our hotel in the future. Kind regards, Elizabeth - FO Team Member ibis Edinburgh Centre South Bridge - Royal Mile

Dear Enrico P., Thank you for your positive feedback regarding your recent stays at our hotel. We are pleased to hear that you found our location ideal and that you enjoyed the breakfast offerings. We appreciate your comments about the noise levels, and we are glad your second stay was more comfortable. We understand the importance of special occasions, and we will take your feedback regarding Easter into consideration for future planning. Goodbye and best wishes, Giulio ibis Edinburgh Centre South Bridge - Royal Mile

Dear Karl, Thank you for your kind feedback regarding your recent stay at our hotel. We are delighted to hear that you appreciated the warm welcome, breakfast, bed, and shower facilities. Accessible Twin Room was the room you booked with us via Booking.com. We are always happy to switch room types to accommodate for our guests preferences if there is availability. Your comments will be taken into consideration as we continuously strive to enhance our guest experience. We hope to be able to welcome you back soon :) Kind Regards, Ola, Front Office ibis Edinburgh Centre South Bridge - Royal Mile

Dear Tessa, Thank you for sharing your feedback regarding your recent stay at our hotel. We are pleased to hear that you appreciated the location. However, we regret that certain aspects of your experience did not meet your expectations. We are surprised to hear you found our breakfast basic as we offer a full cooked Scottish breakfast buffet to cater to a wide variety of tastes. Due to safety regulations we do not have power outlets next to the bed and are unable to open windows. We appreciate your understanding in this matter. Your comments will be taken in to consideration as we strive to provide comfortable accommodation for all our guests. We hope to welcome you back in the future. Best Regards, Louise ibis Edinburgh Centre South Bridge - Royal Mile

Dear Jill V., Thank you for taking the time to share your positive feedback regarding your stay. We are delighted to hear that you appreciated our central location, cleanliness, and the friendliness of our staff. Your kind words motivate us to continue providing excellent service and facilities to all our guests. We look forward to welcoming you back in the future. Best regards, Elizabeth - FO Team Member ibis Edinburgh Centre South Bridge - Royal Mile

Dear Anita, Thank you very much for your positive feedback regarding your stay with us. It's wonderful to hear that you enjoyed your room and the breakfast, as well as the service we provided. We strive to offer all our guests a pleasant experience and are glad that we were able to achieve this for you. We hope to have the pleasure of welcoming you back again in the future. Kind regards, Myrto Front Office Supervisor

Dear B. Broekhuis, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you found our team to be friendly and that you enjoyed the cleanliness and size of your room during your trip. It is also wonderful to know that our breakfast met your expectations. We look forward to welcoming you back for another pleasant stay in the future. Best regards, Elizabeth - FO Team Member ibis Edinburgh Centre South Bridge - Royal Mile

Dear Ester, Thank you very much for your feedback regarding your stay at our hotel. It is wonderful to hear that you appreciate the central location, which is indeed right in the heart of the city center. We take your comments about the humidity in the room seriously. Please note that our bathrooms are equipped with an automatic and timed ventilation system. Once again, thank you for your feedback. We hope to have the pleasure of welcoming you back again in the future. Kind regards, Myrto Front Office Supervisor

Geachte Jelle W., Hartelijk dank voor uw positieve beoordeling. Het doet ons plezier te horen dat u onze locatie, de kwaliteit van onze kamers en de service van ons personeel waardeert. Wij streven ernaar om onze gasten een aangename ervaring te bieden en zijn blij dat dit in uw geval is gelukt. Wij hopen u in de toekomst opnieuw te mogen verwelkomen. Met vriendelijke groet, Gary Front Office Team ibis Edinburgh Centre South Bridge - Royal Mile