Dear Louis D., Thank you so much for sharing your thoughtful comments about your stay at Novotel Edinburgh Park. We're always thrilled to receive positive feedback, and I will gladly pass along your kind words to our team. I know they will be encouraged by your appreciation as we strive to continuously improve the quality of our services. We look forward to welcoming you back and hope your next visit will be even more enjoyable. Thank you once again for your valuable feedback. Sincerely, Alexandru Sfarlea Assistant Front Office Manager | Novotel Edinburgh Park Hotel

Dear Wilhelmus , Thank you for your kind review! We're so pleased to hear that you had a comfortable stay with us at Novotel Edinburgh Park. It’s great to know you found our location convenient being just across from the tram station really does make getting around the city quick and easy, and we're glad that made your visit even more enjoyable. If you have a moment, we’d truly appreciate it if you could share your experience on TripAdvisor or Google as well. Your feedback helps future guests and means a lot to our team. You can leave your review here: Please find the link to our TripAdvisor page below: https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html#REVIEWS Please find the link to our Google page below: https://bit.ly/3O4dJFJ We hope to welcome you back again soon! Kind regards, Roxana Front Office Assistant Manager

Dear Ronald H., Thank you for taking the time to provide us with feedback on your recent stay at our hotel. We appreciate your comments about our breakfast. However, we're sorry to learn that we did not meet your expectation. We appreciate your constructive feedback and remain committed to providing you with a superior guest experience. We hope to have the opportunity to welcome you back in the near future and exceed your expectations. Sincerely, Alexandru Sfarlea Front Office Manager | Novotel Edinburgh Park Hotel

Dear Stephan d., Thank you for taking the time to provide feedback regarding your recent stay with us. As a member of our loyalty programme, ALL, your feedback holds a special value to us, and we appreciate your willingness to complete the survey. We\'re delighted that you\'ve chosen us from the various choices in Edinburgh, and it brings us joy to know that you enjoyed your stay with us. Your positive feedback matters, as we consistently strive to deliver outstanding hospitality and craft unforgettable guest experiences. If it’s not too much trouble, would you mind sharing your review on TripAdvisor or Google? That would only take two minutes and I can assure you, our whole team, including myself, would really appreciate it. TripAdvisor and Google helps us to gain visibility and spread the word about our lovely hotel. Please find the link to our TripAdvisor page below: https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html#REVIEWS Please find the link to our Google page below: https://bit.ly/3O4dJFJ Other than that, we hope to have the pleasure of welcoming you back again in the near future! Warm regards, Alexandru Sfarlea Front Office Manager

Dear Ruud P., Thank you so much for taking the time to share your experience with us! I’m thrilled to hear that you enjoyed your stay and found our hotel clean, simple, and great value for money. It’s also wonderful to know that our convenient location by the tram made your trip to Edinburgh even more enjoyable. We truly appreciate your kind words and are delighted that we could contribute to a pleasant visit. If your travels bring you back to Edinburgh, we would love to welcome you again for another fantastic stay. Warm regards, Roxana Front Office Assistant Manager

Dear Joey V., Thank you for your lovely review! We’re delighted to hear that you enjoyed our neat and clean rooms and found our location to be the perfect base for your visit to Edinburgh. Our team takes great pride in maintaining a welcoming and convenient environment for our guests, and it’s fantastic to know that the tram connection added to the ease of your stay. We truly appreciate your kind words and look forward to welcoming you back on your next trip to Edinburgh. Best regards, Roxana Front Office Team Leader

Dear Jeroen D., Thank you so much for taking the time to share your feedback with us! We are delighted to hear that you enjoyed your stay with us and found our rooms clean and our amenities to your liking. We strive to provide a comfortable and enjoyable experience for all our guests, and it is wonderful to know that we succeeded in doing so during your visit. If it’s not too much trouble, would you mind sharing your review on TripAdvisor or Google? That would only take two minutes and I can assure you, our whole team, including myself, would really appreciate it. TripAdvisor and Google helps us to gain visibility and spread the word about our lovely hotel. Please find the link to our TripAdvisor page below: https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html#REVIEWS Please find the link to our Google page below: https://bit.ly/3O4dJFJ Other than that, we hope to have the pleasure of welcoming you back again in the near future! Warm regards, Alexandru Sfarlea Front Office Manager

Dear Hermina K., We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the window, we would like to apologise for the inconvenience. We've had maintenance team to check the window to make sure to avoid similar situations in the future. Thank you again for sharing your experience, and we hope we will have the chance to greet you again. Sincerely, Alexandru Sfarlea Front Office Manager

Dear Kim T., Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that you enjoyed our ideal location and found it convenient for exploring both the airport and the city centre. It’s wonderful to know that you appreciated having the tram and local shops nearby, it’s one of the many features that our guests love about staying here. We hope your overall stay with us was comfortable and memorable. It would be our pleasure to welcome you back the next time your travels bring you to Edinburgh. Thank you again for your kind words. We hope to see you again soon! Warm regards, Roxana Front Office Team Leader

Geachte Antje V., Thank you for taking the time to share your experience with us! We are thrilled to hear you enjoyed your stay at our hotel and that you found our location convenient for exploring Edinburgh. Our team works hard to create a comfortable and enjoyable environment. We are also delighted you had the chance to enjoy our breakfast offerings, and that our dinner options added to your experience. Providing a variety of delicious meals is something we are passionate about, and it is great to know this was a highlight of your stay! Furthermore will it be possible to copy this review on our TripAdvisor or Google page as well please? That would only take two minutes and I can assure you, our whole team, including myself, would really appreciate it. TripAdvisor and Google helps us to gain visibility and spread the word about our lovely hotel. Please find the link to our TripAdvisor page below: https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html#REVIEWS Please find the link to our Google page below: https://bit.ly/3O4dJFJ It was truly a pleasure having you as our guest, and we hope to welcome you back to Edinburgh soon. Please do not hesitate to reach out if there is anything we can do to make your next visit even more memorable. Best regards, Roxana Front Office Team Leader

Dear Minka t., We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We apologise for the small inconvenience with the toilet flush, we passed further to maintenance to make sure its working properly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandru Sfarlea Front Office Manager