Mercure Inverness Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 608 reviews

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Mercure Inverness Hotel - Image 1
Mercure Inverness Hotel - Image 2
Mercure Inverness Hotel - Image 3
Mercure Inverness Hotel - Image 4
Church Street, IV1 1QY INVERNESS, United Kingdom

Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Set along the banks of River Ness, in the heart of Old Town

  • In-house bar & restaurant serving authentic local dishes

  • Wedding facilities capable of accommodating 160 guests

  • Central location, within 200 metres from Train Station.

Our accommodation(s)

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Hotel location

Mercure Inverness Hotel

Church Street
IV1 1QY INVERNESS
United Kingdom

GPS:57.478304, -4.226695

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

33 Church Street Brasserie

33 Church Street Bar and Brasserie offers traditional and internationally inspired cuisine, delicious desserts, a selection of fine wines and cocktails to complement your meal. In a relaxed atmosphere for an enjoyable dining experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  608 reviews

TripAdvisor Rating  3.4/5  761 reviews

Customer review rating 5.0/5

Mukesh K. J. Business - Confirmed reviews ALL

Nice Location

Dear Mukesh Thank you for your kind words regarding our central location and the hospitality provided by our team members. We are delighted to hear that you enjoyed the breakfast options and found our room selection appealing. Your feedback is greatly appreciated. Jason McLeod Operations Manager

Customer review rating 5.0/5

Kevin B. Friends - Confirmed reviews ALL

Staff very helpful an polite food was excellent

Dear Kevin Thank you for your kind words regarding your recent stay at Mercure Inverness Hotel. We are pleased to hear that you found your room comfortable and our staff helpful. It is gratifying to know that you enjoyed your dining experience as well. Best regards, Jason McLeod Operations Manager

Customer review rating 4.5/5

Richard O. Solo - Confirmed reviews ALL

Spacious (premium) room, good shower and coffee facilities, and a nice view of the river. High quality breakfast and decent range of evening meal and drink options on site - and plenty more nearby if you want to go out. Handy for the station. Car park looked a bit small for the size of hotel but I didn't have a car on this trip so can't say if that was really a problem

Dear Richard Thank you for your kind feedback regarding your recent stay at Mercure Inverness Hotel. We are pleased to hear that you appreciated our location, spacious rooms, and the quality of our breakfast offerings. Your positive remarks about the view and amenities are greatly valued. We acknowledge your observation regarding the car park size, and we always aim to provide sufficient facilities for all our guests. We hope to welcome you back in the future for another enjoyable stay. Jason McLeod Operations Manager

Customer review rating 2.0/5

Sarah B. Couples - Confirmed reviews ALL

Good location. Room chilly, pillows poor and sink not draining well. Also had flashing fire alarm as it was accidentally left in test mode ?? WiFi abysmal kept cutting out. Not able to work due to it.

Dear Sarah, Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the issues you experienced with the WiFi, room comfort, and the fire alarm disturbance. Your comments are valuable, and I will relay them to the appropriate departments for consideration. Jason McLeod Operations Manager

Customer review rating 2.0/5

Max W. Solo - Confirmed reviews ALL

Upon Check In, I was extremely tired so decided to get into the room and have a nap before going out for the evening. During which, the fire alarm sounded 8 or 9 times (lost count) which kept waking me up so didn't feel great afterwards. As well as this, the WiFi was poor and kept cutting out. On the positives, the staff were nice and the rooms were nicely decorated.

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Other web-users rate our hotel

  • 1,059 reviews 8.6/10 Location
  • 1,407 reviews 5.6/10 Room
  • 1,361 reviews 8.2/10 Service
  • 30 reviews 2.7/10 WiFi
  • 756 reviews 3.7/10 Comfort
  • 610 reviews 8.3/10 Breakfast
  • 441 reviews 6.1/10 Cleanliness
  • 335 reviews 4.8/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.