Mercure Bradford Bankfield Hotel 3 gwiazdki

Ocena klientów (Ocena ALL) 3.7/5 Liczba opinii: 532

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Opis

O hotelu

  • Within walking distance of the tranquil River Aire

  • 19th century gothic mansion with original features

  • Regularly holds Asian weddings for up to 300 guests

  • Five miles from the famous Haworth & Bronte Parsonage Museum

Nasze pokoje

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Pokój 1

Lokalizacja hotelu

Mercure Bradford Bankfield Hotel

Bradford Road, West Yorkshire
BD16 1TU BINGLEY
United Kingdom

Pozycja GPS:53.834417, -1.815748

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

THE BRASSERIE

You can really unwind in The Brasserie. Whether you are meeting for a chat over coffee or looking for an informal bite to eat, this individually styled restaurant offers a wide selection of internationally inspired dishes.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  3.7/5  Liczba opinii: 532

Ocena TripAdvisor  3.3/5  Liczba opinii: 1 264

Awful,

Ocena na stronie TripAdvisor 1.0/5

abc123973 Opinia zatwierdzona w TripAdvisor

Dear Guest, Thank you for taking the time to share your feedback with us. I’m very sorry to hear about your recent experience — this certainly falls short of the standards we aim to provide for our guests. Please accept our sincere apologies for the issues you encountered with the cleanliness and maintenance of your room. What you’ve described is not acceptable, and I will be addressing these matters immediately with our housekeeping and maintenance teams to ensure this does not happen again. I’m glad to hear you found the bed comfortable, but I truly regret that the rest of your stay did not meet expectations. We value your comments as they help us improve, and we would appreciate the opportunity to make things right. Best regards Ernest Mugadza Food & Beverage Manager Mercure Bradford Bankfield Hotel

Worst (meal) ever had in a hotel!

Ocena na stronie TripAdvisor 2.0/5

Geoff P Opinia zatwierdzona w TripAdvisor

Dear Guest, Thank you for taking the time to share your feedback. I’m pleased to hear that you found your room comfortable and that Julie at reception made you feel welcome — I’ll be sure to pass your kind words on to her. I’m very sorry, however, to learn that your experience with the bar meal was disappointing. This is certainly not the standard of quality we aim to deliver, and your comments have been shared with our kitchen team for immediate review. We take food quality and guest safety extremely seriously, and I assure you this will be investigated thoroughly. I hope you’re feeling better now, and I’m sorry that your visit didn’t meet expectations. We value your feedback Best regards Ernest Mugadza Food & Beverage Manager Mercure Bradford Bankfield Hotel

Parking fines

Ocena na stronie TripAdvisor 1.0/5

Tracey m Opinia zatwierdzona w TripAdvisor

Dear Tracy, Thank you for getting in touch and sharing your experience. I’m very sorry to hear about the difficulties you encountered with parking during your recent visit. We completely understand how frustrating this situation must have been, especially as you were attending a professional event with limited time. Unfortunately, the car park is managed by an external company, and charges or fines are handled directly through them. While we don’t have control over their appeals process, we do our best to ensure clear signage and information are available to guests and visitors. That said, there is plenty of signage for guests to validate their registration number and it is solely the guest's responsibility that they validate their registration be it they are staying or visiting. We truly value your feedback and regret that this issue affected your overall experience with us. I hope you might consider giving us another opportunity in the future under better circumstances. Best regards Ernest Mugadza Food & Beverage Manager Mercure Bradford Bankfield Hotel

Worst Hotel I have Ever stayed in

Ocena na stronie TripAdvisor 1.0/5

David N Opinia zatwierdzona w TripAdvisor

Dear Guest, Thank you for taking the time to share your detailed feedback. I’m very sorry to hear about your disappointing experience during your recent stay with us. The issues you describe regarding heating, bedding, and communication with our team are completely unacceptable and far below the standards we aim to provide. Please accept my sincere apologies for the discomfort and inconvenience you experienced. What you’ve described has been shared with our maintenance and housekeeping teams for immediate investigation and follow-up. We are also reviewing our procedures to ensure that similar situations are handled promptly and effectively in the future. I appreciate you bringing these matters to our attention — your comments help us identify where improvements are most needed. Best regards Ernest Mugadza Food & Beverage Manager Mercure Bradford Bankfield Hotel

Great room. Even better staff.

Ocena na stronie TripAdvisor 5.0/5

Kryssie F Opinia zatwierdzona w TripAdvisor

Dear Guest, Thank you so much for your thoughtful review. We’re delighted to hear that you enjoyed your room, the beautiful surroundings, and especially the service from our team. Dee and our bar staff will be thrilled to know they helped make your stay so enjoyable. We’re equally grateful for your honest feedback about the fish and chips — as a Yorkshire local, your opinion carries real weight! I’m sorry that the dish didn’t meet expectations, and I’ve passed your comments to our kitchen team so we can review and improve. We truly appreciate you taking the time to share both your compliments and suggestions. We hope to welcome you back again soon for another comfortable stay — and a better plate of fish and chips next time! Best regards Ernest Mugadza Food & Beverage Manager Mercure Bradford Bankfield Hotel

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 477 Liczba opinii 9.3/10 Lokalizacja
  • 1 388 Liczba opinii 5.8/10 Pokój
  • 1 766 Liczba opinii 8.7/10 Obsługa
  • 8 Liczba opinii 2.2/10 Internet
  • 598 Liczba opinii 4.5/10 Czystość
  • 413 Liczba opinii 8.1/10 Śniadanie

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