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Mercure Bradford Bankfield Hotel 3 gwiazdki

Ocena klientów 3.7/5 Liczba opinii: 2 652

hotel certyfikowany ALLSAFE

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Mercure Bradford Bankfield Hotel
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O hotelu

  • An ALLSAFE Clifton Environmental certified hotel

  • Within walking distance of the tranquil River Aire

  • 19th century gothic mansion with original features

  • Regularly holds Asian weddings for up to 300 guests

  • Five miles from the famous Haworth & Bronte Parsonage Museum

Usługi w hotelu i w okolicy

Zameldowanie od: 15h00

Wymeldowanie do: 11h00

Płatne usługi

Usługi i informacje praktyczne
  • Wi-Fi/dostęp do Internetu
  • Parking
  • Dostępność dla osób niepełnosprawnych
  • Zwierzęta dozwolone Płatne usługi
  • Hotel z całkowitym zakazem palenia
  • Recepcja otwarta całą dobę
  • Wczesne zameldowanie/Późne wymeldowanie Płatne usługi
  • Pralnia
Gastronomia
  • Śniadanie Płatne usługi
  • Liczba restauracji: 1
  • Liczba barów: 1
  • Obsługa hotelowa
Usługi biznesowe
  • Sale konferencyjne: 9
  • Hotel kongresowy
  • Możliwość kopiowania / wydruku

Lokalizacja hotelu

Mercure Bradford Bankfield Hotel

Bradford Road
West Yorkshire
BD16 1TU bingley
wielka brytania

Tel: +4401274211012

Faks: (+)01612342819

Zameldowanie od: 15h00

Wymeldowanie do: 11h00

  • Samolotem

    LEEDS BRADFORD W 15,29km / 9,5 mil

  • Pociągiem

    BINGLEY W 2,57km / 1,6 mil

Pozycja GPS:53.834417, -1.815748

Nasze pokoje

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. Rooms at the front of the hotel have garden views and there are interconnecting rooms for families.In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newsp aper, robe and slippers.

Compact Room with one double bed

  • Maksymalna liczba osób: 2
  • Wireless internet in your room
  • Coffee/tea making facilities

Classic room with 1 double bed

  • Maksymalna liczba osób: 2
  • Wireless internet in your room
  • Coffee/tea making facilities

Classic room with 2 single beds

  • Maksymalna liczba osób: 2
  • Wireless internet in your room
  • Coffee/tea making facilities

Classic family room for 2 adults and 1 child

  • Maksymalna liczba osób: 3
  • Wireless internet in your room
  • Coffee/tea making facilities

Classic family room for 2 adults and 2 children

  • Maksymalna liczba osób: 4
  • Wireless internet in your room
  • Coffee/tea making facilities

Classic room with 1 single bed

  • Maksymalna liczba osób: 1
  • Wireless internet in your room
  • Coffee/tea making facilities

Privilege room with 1 double bed

  • Maksymalna liczba osób: 2
  • Wireless internet in your room
  • Coffee/tea making facilities

Superior room with 1 four poster bed

  • Maksymalna liczba osób: 2
  • Wireless internet in your room
  • Coffee/tea making facilities

Nasze restauracje i bary

THE BRASSERIE

Rodzaj serwowanej kuchni: Międzynarodowa

You can really unwind in The Brasserie. Whether you are meeting for a chat over coffee or looking for an informal bite to eat, this individually styled restaurant offers a wide selection of internationally inspired dishes.

Menu (PDF)

THE BAR

The bar offers a range of wines, beers, spirits, cocktails and soft drinks with helpful and experienced bar staff to ensure that you have everything you need. Light meals are available in the bar allowing you to continue relaxing.

Zdjęcie nieumowne

  • Poniedziałek
  • Wtorek
  • Środa
  • Czwartek
  • Piątek
  • Sobota
  • Niedziela

Twoje spotkania i wydarzenia

Nasze sale konferencyjne

  • Liczba sal konferencyjnych: 9

  • Maks. rozmiar: 233 m²

  • Maks. pojemność: 300 osoby

  • Maks. liczba uczestników bankietu: 250 osoby

Więcej informacji

Opinie gości dotyczące hotelu
Mercure Bradford Bankfield Hotel

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 3.7/5

Liczba opinii: 2 652

tripadvisor

Ocena TripAdvisor 3.5/5

Liczba opinii: 1 025

Ok

Ocena klientów 2.5/5

Wladyslaw Pobyt służbowy - 11/03/2020 Opinie potwierdzone ALL

W recepcji oszukują ! Każdy z pracowników mówi inna wersje! Nie jest to dobre dla hotelu

Dear Wladyslaw L., Thank you for taking the time to tell us about your experience at the Mercure Bradford Bankfield Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. If you would like to give more information from your stay with ref to your comments, please feel free to e-mail me. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Definitely improving

Ocena na stronie TripAdvisor 4.0/5

williambb54 Solo travel - 06/11/2019 Opinia zatwierdzona w TripAdvisor

I have stayed at this hotel numerous times, I know that some of the facilities are tired, the building is old. That said, on my last visit, I found a real warmth about the hotel which made me feel very welcome.

Thank you for your kind review from your stay with us. It is always nice to have a retuning guest see the hotel in the light we try to portray it, we hopefully make our guest feel warm when they enter into the hotel with our Yorkshire hospitality

Great upgrade

Ocena na stronie TripAdvisor 5.0/5

19Christine49 Couples - 31/10/2019 Opinia zatwierdzona w TripAdvisor

We stay at the Bankfield fairly regularly when visiting family. We normally book a basic room (which is perfectly good for a short stay) and would just like to say 'thank you' to the staff for upgrading our room on the occasions when the hotel isn't too busy! Much appreciated!.

Thank you for your review from your stay. It was very pleasant to read your review, I am glad you took the upgrade which was offered to you, we do like to read such nice reviews. We hope to see you soon when you are next in the area for your family visit

Everything very good except the bathroom floor

Ocena na stronie TripAdvisor 4.0/5

suejohn2019 Couples - 26/08/2019 Opinia zatwierdzona w TripAdvisor

Room excellent, large comfortable. Service excellent with all staff we encountered very friendly especially on dining room. Good location . Only negative was that the bathroom floor was very spongy and their was a large triangular tear in the flooring and underneath the floor was wet and rotten. This rather spoilt all the excellent points.

Thank you for your kind review of your stay, we at the hotel, would like to thank you for your choice to stay with us and we look forward to seeing you again in the future. I am sorry about the floor we are currently looking at this to ensure we can get this repaired.

Disappointing visit

Ocena na stronie TripAdvisor 3.0/5

ToniJ1952 Solo travel - 21/08/2019 Opinia zatwierdzona w TripAdvisor

The service from the staff was, as usual, excellent. However, having booked on-line for an early check-in this had not been communicated to the hotel and so I was given a substitute room which was, to say the least, a "little tired" in terms of décor and fittings. Perfectly clean and acceptable, otherwise. In addition the key card did not work and necessitated two visits to reception to get a manager to open the door with a master card. Having satisfactorily used this hotel on a number of occasions in the past this visit proved to be well below the standards I have enjoyed from the Accor Group in the past.

Thank you for your lovely feedback over our staff, which is where we can influence our guests stay, i am sorry that the rest of the review is as positive, i have instructed our front office manager to ensure our reservations are found quicker so our guest can check in at the required time. We did have a issue with some key cards not working, and we have now reprogrammed all our door locks. Once again thank you for your review from you stay

Great overnight stay

Ocena na stronie TripAdvisor 4.0/5

Jeff T Family - 21/07/2019 Opinia zatwierdzona w TripAdvisor

I needed a hotel that was close to Bradford and the Yorkshire Dales so the Mercure Bradford was a great choice. Friendly staff, a mix of old and new buildings and lots of charm surrounded by great scenery, it was easy to find, very comfortable and served a brilliant breakfast, too.

Thank you for your kind review of your stay, we at the hotel, would like to thank you for your choice to stay with us and we look forward to seeing you again in the future Thank you for your lovely feedback over our staff, which is where we can influence our guests stay

Excellent customer service

Ocena na stronie TripAdvisor 4.0/5

williambb54 Friends getaway - 15/07/2019 Opinia zatwierdzona w TripAdvisor

The building and bedrooms are a tad tired, they are of their age. That said, they are well maintained, the bedrooms, by modern standards are large and airy, the beds really comfortable. The real strength of this hotel are the friendly welcoming staff. I stay here about six times a year, only for one night. The welcome is as if I stayed here every week.

Thanks once again

Ocena na stronie TripAdvisor 5.0/5

19Christine49 Friends getaway - 13/06/2019 Opinia zatwierdzona w TripAdvisor

Really useful location for when visiting family. Good value with the Accor card. Staff have always been helpful and very pleasant. Beautiful grounds and the rabbits are a bonus! Can't comment on food - have never eaten here.

Thank you for leaving your review after your recent stay I hope this will not be a 'one off' and that we will see you all again very soon

Bankfield report

Ocena na stronie TripAdvisor 2.0/5

Roam26240047180 Couples - 20/04/2019 Opinia zatwierdzona w TripAdvisor

Very helpful staff who were let down by poor facilities (hot water/ heating) poor dining options and noise. Too many menu items not available and breakfast had very limited options (no orange juice!!) Hotel seemed unable to cope with high level of occupancy.

Thank you for reviewing your stay with us, I do understand the time you were here, we did have a large conference in the hotel, so we were aware of the large numbers in the hotel, on your stay we did have a boiler failure, and I am sorry for that, I have spoke to the team over your feedback with the food and beverage offering to understand why we ran out of orange juice etc. Our f&b team along with myself send our apologies for that On a positive note I must thank you for your comment regarding the hotels staff.

Disappointed

Ocena na stronie TripAdvisor 2.0/5

winteri2015 Couples - 16/04/2019 Opinia zatwierdzona w TripAdvisor

This was a very disappointing stay. The hotel is very tiered and needs a refurb. The room was tiny even though we booked a classic room. The service was very slow, looks like they were working on less than a skeleton crew. The bar meal was awful and breakfast was basic. The poor waitress was on her own and could not clear and reset tables at breakfast quickly enough for people coming in. She was so polite and needs a pay rise. Would not book again.

Thank you for you review, I am sorry for the shortfall in service you received, we are looking at your food and beverage feedback in great detail to ensure tis des not happen in the future.

ok for short stay

Ocena na stronie TripAdvisor 4.0/5

Suemcrugby Family - 05/03/2019 Opinia zatwierdzona w TripAdvisor

It suited what we needed fir a short stay. There was a function taking place and some of the participants were a little intoxicated which was intimated when we used the facilities near the bar. The rooms however was fine.

Thank you for talking the time to review your stay, we are a larger function venue, and in times we do have bigger events on at the hotel, we try our hardest for that not to impact our other guest.

ANOTHER GOOD STAY!

Ocena na stronie TripAdvisor 4.0/5

19Christine49 Couples - 22/02/2019 Opinia zatwierdzona w TripAdvisor

Convenient location for when visiting family. Good quality service with professional and friendly staff who act quickly to solve problems. A very pleasant setting despite being located between two major roads. We'll be back!

Thank you so much for your kind review from your stay, it is nice for us to read such lovely positive comments from guest who visit us regular. We very much look forward to your next visit.

Customer service shocking

Ocena na stronie TripAdvisor 1.0/5

Journey179848 Family - 08/01/2019 Opinia zatwierdzona w TripAdvisor

I expected a connecting room for my children. I was told there were no other rooms available. It became apparent the next day that we were the only guests! We ended up sleeping in one room but made me pay for two. My children weren't old enough to be separated from me.No lift to the second floor where they put us and furthest room possible from reception. Multiple trips required to bring luggage in. No offer of assistance. In apologetic staff. Dreadful experience

Thank you for posting this review from your stay, I have e-mailed you direct as you also commented on another platform.

Regular visitor

Ocena na stronie TripAdvisor 3.0/5

Bruce H Couples - 01/11/2018 Opinia zatwierdzona w TripAdvisor

The hotel is in serious need of refurbishment, although the staff make a serious effort to make up for this..The classic rooms vary considerably although the price is the same. There are often weddings held over the weekends which can be disruptive. The breakfasts are well worth the cost and should not be missed!

Thank you for your kind review of your stay, we at the hotel, would like to thank you for your choice to stay with us and we look forward to seeing you again in the future. Being a wedding venue, we appreciate your comments over the weddings we have. Kind Regards

Fading glory

Ocena na stronie TripAdvisor 3.0/5

JennyFrank772 Couples - 28/09/2018 Opinia zatwierdzona w TripAdvisor

We have stayed at this hotel for a few years now and after each visit we have noticed the hotel is becoming tired. The privilege room was not as clean, the carpets were stained and the decor is dated. Whilst the staff were pleasant there are fewer of them. The breakfast was distinctly lacking and when asked for more bread this was brought out as a loaf still in the packet and emptied at the table. Coffee machine was not working and tables not clean. We shall not be returning.

Rip off

Ocena na stronie TripAdvisor 1.0/5

jennieb770 Friends getaway - 29/08/2018 Opinia zatwierdzona w TripAdvisor

When I arrived at the hotel they asked me if I'd like to add breakfast to my room for an additional £11. I said I would probably need it for the following morning and got out my card to pay the £11 there and then as I'd just paid upfront for my room. The woman at reception said they'd settle on checkout instead which I found strange seen as I'd just paid the room fee up front.... After checkout the hotel charged me £44 for breakfast despite the fact I specifically asked it for just myself for one morning (the morning of my friends wedding). Despite emailing and them replying and asking me to confirm the situation I've since been met with silence and they have charged me card anyway.

A good hotel

Ocena na stronie TripAdvisor 4.0/5

williambb54 Solo travel - 22/05/2018 Opinia zatwierdzona w TripAdvisor

I have never stayed here before, I used to live in Bingley and my opinion of The Bankfield was that it needed a serious update it never seemed to have moved from the 1970's. I have now stayed there, the bedroom was excellent, except for the noisy plumbing. The staff courteous and pleasant. The breakfast good, although no muesli was a disappointment. Overall would I stay here again, yes.

Thank you for your kind review of your stay, we at the hotel, would like to thank you for your choice to stay with us and we look forward to seeing you again in the future

Lovely Stay

Ocena na stronie TripAdvisor 5.0/5

janesimmons2000 Family - 03/05/2018 Opinia zatwierdzona w TripAdvisor

The Mercure Bankfield Hotel is a beautiful old building with character. The staff are extremely helpful and kind. There was a good choice for breakfast and I would recommend this hotel as I enjoyed my two night stay here.

Thank you for leaving your 5* review after your recent stay I hope this will not be a 'one off' and that we will see you all again very soon

Bad Stay

Ocena na stronie TripAdvisor 1.0/5

kennethlewis2018 Business - 02/05/2018 Opinia zatwierdzona w TripAdvisor

I stop at this hotel 1-3 times a month and there has been a definite decline in standards lately, the latest episode included, my room not being serviced and having to wait 20 - 30 mins for my receipt, as I had not been checked in correctly, the bar needs better coverage as when you want a drink you have to go and find someone to serve you, on the previous visit my room door would not lock from the inside the room had been serviced but just the bed made

I was disappointed to read your review of your experience during your stay with us, whilst I would like to apologise for the shortcomings, I understand that will not affect the outcome of your visit with us. I would like to apologies for the poor cleanliness of your room you received during your stay with us, and I will be addressing the poor cleanliness you received with the relevant manager, to ensure this does not happen again. Once again on behalf of the hotel we are sincerely sorry.

2 night B&B with dinner first night and breakfast

Ocena na stronie TripAdvisor 5.0/5

Roger P Couples - 21/04/2018 Opinia zatwierdzona w TripAdvisor

My wife and I booked this extended weekend break at Bradford Bankfield Hotel and we were not disappointed, the booking in was quick and easy and the receptionist was friendly and polite. We booked a table for dinner for 7.30on and was informed that there was a party of 20 people booked for 7pm on and we could have our meal in the bar area of we preferred, which we did, although when we went down they had reserved a table for us in a quiet corner and the 20 people booking were quite quiet anyway. Our meal was first class, I had the Tikka Masala Curry, half Rice half chips and my wife had fish and dessert afterwards, I must say the young redhead waitress (sorry can't remember her name) was very professional, friendly, well mannered and hardworking and couldn't have been any older than 18, give her a special thank you from us. Our room met all our needs and although the restaurant was very busy both mornings as they had coach parties and a wedding ALL the staff worked really hard and it was the best buffet breakfast we have had at a Mercure, cooked just right with plenty of choices. We could tell this is a popular hotel, but we'll managed. This was my wife and I third Mercure hotel break this year average price £140.00, for a 2 night stay with dinner allowance and breakfast both mornings in very good hotels, we can't find a better deal. Checking out was quick and easy, thanks to all staff.

Thank you for leaving your 5* review after your recent stay I hope this will not be a 'one off' and that we will see you all again very soon

Najnowsze opinie: 20

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