Mercure Swansea Hotel 4 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.3/5 รีวิว 406 รายการ

Mercure Swansea Hotel - Image 1
Mercure Swansea Hotel - Image 2
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Mercure Swansea Hotel - Image 4

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ความพิเศษของโรงแรม

  • Located just three miles from Swansea city centre

  • Feel Good Health Club with a fitness suite.

  • The Brasserie restaurant serves international cuisine

  • 9 meeting rooms which accommodate up to 120 guests

ที่พักของเรา

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สถานที่ตั้งโรงแรม

Mercure Swansea Hotel

Phoenix Way, Swansea
SA7 9EG SWANSEA
United Kingdom

พิกัด:51.654547, -3.912013

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • ที่จอดรถ
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • ฟิตเนสเซ็นเตอร์
  • Wi-Fi
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • พื้นที่ปลอดบุหรี่ 100%
  • บริการในห้อง

THE BRASSERIE

Soak up the atmosphere in our restaurant and enjoy inspiring views over the surrounding area. Choose from a diverse collection of mouthwatering dishes prepared using fresh and local produce. Don't forget to try one of our delicious desserts too.

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.3/5  รีวิว 406 รายการ

เรทติ้งบน TripAdvisor  4.0/5  รีวิว 577 รายการ

Certificate of excellence ปี 2024

Good Stop Over

คะแนนจาก Tripadvisor 4.0/5

Globaltravel2323 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Stayed here as local to an event I had on Sunday. Stayed 1 night with breakfast and dinner. The food was great, little expensive but that's everywhere these days. The floor is a little noisy and the walls are not very thick,woke at 4 am to the toilet in the next room, it is also absolutely boiling in the room. The window does open fully and you may need to leave it open during the night.

Dear Valued Guest, Thank you for your thoughtful review following your recent stay with us. We are delighted to learn that you enjoyed our dining options and appreciate your understanding of our pricing in the current market landscape. We sincerely apologize for the disturbances you experienced, particularly regarding noise from adjacent rooms and issues with room temperature. Your comfort is paramount to us, and we will certainly investigate these matters further to ensure a more pleasant experience for all our guests in the future. We also value your suggestion concerning window ventilation; it is indeed a practical solution that we will consider implementing during warmer nights. Your feedback is invaluable as it guides us in enhancing our services continuously. We hope to have the pleasure of welcoming you back soon, where we aim to provide an even more enjoyable stay. Warm regards, Niall

Stayed to be close to family during Christmas period

คะแนนจาก Tripadvisor 5.0/5

Sophie L รีวิวที่ได้รับการรับรองจาก TripAdvisor

Stayed during December in order to be close to family for visits. Perfect area close to city centre and shopping retail parks. Lovely lake close by for a nice walk. Clean and well presented hotel. Staff were welcoming and friendly. Beds were very comfortable. Food was good. Would stay definitely again.

Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that your stay during the Christmas period was enjoyable and that our location provided you with convenient access to your family as well as nearby shopping areas. We take great pride in maintaining a clean and well-presented environment, so it is wonderful to know that you found our hotel up to standard. Our team strives to provide exceptional service, and we appreciate your kind words regarding their welcoming demeanor. It’s also gratifying to hear that you found our beds comfortable and enjoyed the quality of food offered during your stay. Your willingness to return means a lot to us, and we look forward to welcoming you back on your next visit. Thank you once again for your feedback. Wishing you all the best! Warm regards, Niall Dawkins Front Office Supervisor

Wonderful Celebration of Life Afternoon Tea at the Mercure, Swansea

คะแนนจาก Tripadvisor 5.0/5

Ann H รีวิวที่ได้รับการรับรองจาก TripAdvisor

The team at Mercure, Swansea, looked after us so well in the celebration of my Mum's life that we held there. The brasserie was perfect for the occasion, and the afternoon tea was amazing, everyone commented on how delicious it all was, how beautifully presented and the options the chef had included for vegetarian and gluten-free guests were excellent. Each member of the team was helpful, professional and really kind especially when things did not go as smoothly as planned from my side - they couldn't have been more accommodating and I'm incredibly grateful for their help in making the occasion as stress-free as possible, despite the extra effort it caused them. They made a difficult day into a positive celebration - thank you!

Dear Ann H Thank you for taking the time to share your heartfelt review regarding your recent experience at Mercure Swansea. We are truly honored that you chose our venue to celebrate your Mum's life, and we are delighted to hear that it was a memorable occasion. It is wonderful to know that our brasserie provided the perfect setting for this significant event, and we are thrilled that you found our afternoon tea both delicious and beautifully presented. Our culinary team takes great pride in catering to all dietary needs, so we appreciate your kind words about the vegetarian and gluten-free options. We also want to express our gratitude for recognizing our team's efforts during what can be a challenging time. Your acknowledgment of their professionalism and kindness means a great deal to us, as we strive to ensure every guest feels supported and cared for. Thank you once again for your thoughtful feedback. We wish you all the best as you cherish those precious memories of your Mum. Warm regards, Niall Dawkins Front Office Supervisor Mercure Swansea

Great stay

คะแนนจาก Tripadvisor 5.0/5

Mrshymans ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Had a great stay, rooms were clean and comfy. Breakfast had a lot of choice and the food was lovely. All staff are helpful and friendly

Dear Valued Guest, Thank you for taking the time to share your wonderful feedback regarding your recent stay with us. We are delighted to hear that you had a great experience, and we truly appreciate your kind words. It is gratifying to know that you found our rooms clean and comfortable, as we strive to provide a welcoming environment for all our guests. We are also pleased that you enjoyed the variety and quality of our breakfast offerings, as well as the service provided by our helpful and friendly staff. Your satisfaction is our top priority, and we look forward to welcoming you back in the future for another enjoyable stay. Warm regards, Niall

Great Welsh Hospiality.

คะแนนจาก Tripadvisor 4.0/5

Walter F รีวิวที่ได้รับการรับรองจาก TripAdvisor

The one negative concerns the bedrooms which are a little tired and in need of some refurbishment. However they are VERY clean. The staff were fantastic, friendly, helpful and cheerful. Welsh hospitality at its best. We had dinner in the lounge and throughly enjoyed the food and service.

Dear Valued Guest, Thank you for taking the time to share your experience at our establishment. We are delighted to hear that you enjoyed the warmth and friendliness of our staff, as well as the quality of food and service during your dinner in the lounge. Your kind words about our Welsh hospitality truly mean a lot to us. We also appreciate your constructive feedback regarding the condition of the bedrooms. Please rest assured that we take such comments seriously, and we are actively working on plans for refurbishment to enhance our guests' comfort. Your satisfaction is important to us, and we hope to welcome you back soon for an even better experience. Warm regards, Niall Dawkins

ในฐานะที่เป็นพันธมิตรกับ TripAdvisor

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