Mercure Swansea Hotel 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.3/5 386 beoordelingen

Mercure Swansea Hotel - Image 1
Mercure Swansea Hotel - Image 2
Mercure Swansea Hotel - Image 3
Mercure Swansea Hotel - Image 4

Omschrijving

Extras van het hotel

  • Located just three miles from Swansea city centre

  • Feel Good Health Club met een fitnessruimte.

  • The Brasserie restaurant serves international cuisine

  • 9 meeting rooms which accommodate up to 120 guests

Onze accommodaties

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Hotel locatie

Mercure Swansea Hotel

Phoenix Way, Swansea
SA7 9EG SWANSEA
Verenigd Koninkrijk

Gps:51.654547, -3.912013

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

THE BRASSERIE

Ontspan in The Brasserie met een kop koffie of een hapje eten. Dit bijzonder ingerichte restaurant biedt een keur aan internationale gerechten, van snelle snacks tot driegangenmaaltijden aangevuld met een selectie mooie wijnen.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.3/5  386 beoordelingen

TripAdvisor score  4.0/5  565 beoordelingen

Certificaat van uitmuntendheid 2024

Excellent experience.

Tripadvisor-waardering 5.0/5

David G Gecertificeerde beoordeling door TripAdvisor

The event was a Christmas Lunch for members of the Historical Association, Swansea Branch. The Christmas Lunch was excellent. It's so nice to have a real turkey rather than turkey roll which seems usual these days. All the staff were, as always, very friendly, polite and helpful. Nothing was too much trouble, which is the same comment as I would make after each visit I have there. The booking procedure, which was done centrally, was also made very easy from the word go and we got exactly what we wanted with no exceptions. The hotel is situated in pleasant surroundings with ample free parking on the outskirts of Swansea so it is easy to find it and get there. I have no reservations about recommending the Mercure Hotel in Swansea. Thank you, Mecure, for another wonderful experience.

Dear, David Thank you very much for taking the time to share your wonderful feedback regarding your recent experience at our Christmas Lunch event for the Historical Association, Swansea Branch. We are delighted to hear that you had an excellent experience and enjoyed our traditional turkey offering. It is always gratifying to know that our staff’s dedication to providing friendly, polite, and helpful service made a positive impact on your visit. We strive to ensure that every guest feels valued and well taken care of, so your kind words affirm our efforts. We are also pleased that you found the booking process straightforward and efficient, as we aim to make every aspect of your visit as seamless as possible. Additionally, we appreciate your comments about our location; it is great to know that you found it convenient with ample parking available. Thank you once again for recommending Mercure Hotel in Swansea so highly. We look forward to welcoming you back for another memorable experience in the future. Warm regards, Niall Dawkins Reception Supervisor

Festive afternoon tea

Tripadvisor-waardering 5.0/5

Sarah T Gecertificeerde beoordeling door TripAdvisor

Just been to the festive afternoon tea beautiful food in lovely surroundings. What made it extra special was the marvellous lady who served us and really couldn’t do enough for us, bringing extra vegetarian sandwiches and making sure we were supplied with plenty of tea. We weren’t rushed at all and could take our time. Highly recommend and thank you

Dear Guest Thank you very much for taking the time to share your delightful experience at our festive afternoon tea. We are thrilled to hear that you enjoyed both the beautiful food and lovely surroundings we strive to provide. It is especially heartwarming to know that our staff member made your visit extra special with her attentive service, ensuring that your needs were met with extra vegetarian sandwiches and ample tea. We believe that exceptional service is key in creating memorable experiences, and it is wonderful to see this reflected in your feedback. We appreciate your recommendation and look forward to welcoming you back soon for another relaxing afternoon tea experience. Warm regards, Niall Dawkins Front Office Supervisor

Happy hotel, cosy, warm, clean, welcoming.

Tripadvisor-waardering 4.0/5

KatyaWorcester Gezinnen - Gecertificeerde beoordeling door TripAdvisor

We stayed this weekend and found this hotel welcoming. All staff were happy, the fire in the wall, beautiful Christmas tree, Santa grotto, comfortsble beds, soft sheets & good breaskfast. The location was good too, not far from shops and 15 minutes into Swansea.

Dear Valued Guest, Thank you for taking the time to share your delightful experience at our hotel! We are thrilled to hear that you found our establishment welcoming and cozy during your recent stay. It brings us immense joy to know that our team’s happiness contributed positively to your visit. We take great pride in creating a warm atmosphere for all our guests, and it is wonderful to hear that you enjoyed the festive touches like the beautiful Christmas tree and Santa grotto. We are also pleased that you found your accommodations comfortable and appreciated the quality of our breakfast offerings. Our location is indeed convenient for exploring local shops and attractions, so we’re glad it suited your needs. Thank you once again for your kind words; they inspire us to continue providing exceptional service. We look forward to welcoming you back in the future! Warm regards, Niall Dawkins Front Office Supervisor

Fabulous Christmas party!

Tripadvisor-waardering 5.0/5

charligrey Gecertificeerde beoordeling door TripAdvisor

*We had our Christmas party here at the weekend. *The food was amazing! *The staff were so helpful, polite and accommodating! *The table and room were decorated beautifully. *The DJ was great. *There were lovely photo opportunities at the hotel.

Dear Charligrey Thank you very much for taking the time to share your delightful experience with us regarding your recent Christmas party! We are thrilled to hear that you found our food amazing, as we take great pride in offering a diverse and delicious menu. It is also heartening to know that our staff made a positive impression with their helpfulness, politeness, and accommodating nature. Your kind words will surely motivate them further in delivering exceptional service. We are glad that you appreciated the beautiful decorations in both the table settings and room ambiance; creating a festive atmosphere is something we strive for during such special occasions. Additionally, it’s wonderful to hear that you enjoyed our DJ's performance and found lovely photo opportunities throughout our hotel. Thank you once again for your enthusiastic feedback! We look forward to welcoming you back for future celebrations or gatherings. Warm regards, Niall Dawkins Reception Supervisor

Highly Recommend

Tripadvisor-waardering 5.0/5

Donna R Gecertificeerde beoordeling door TripAdvisor

Would highly recommend had a great stay from check-in to departure. Friendly staff could not do enough for you. Room spotlessly clean and very welcoming, welsh cake a lovely touch . I dined in the Restaurant on the first night and very impressed with the food quality and service. Breakfast the next morning one of the best i have experienced during my hotel stays around the UK. Would stay again on my next visit well worth the money

Dear Valued Guest, Thank you for taking the time to share your wonderful feedback regarding your recent stay with us. We are thrilled to hear that you had such an enjoyable experience from check-in through to your departure. It is heartening to know that our friendly staff made a positive impression on you; we take great pride in providing attentive service, and it is always rewarding when our efforts are recognized. We are also delighted that you found your room spotlessly clean and welcoming, as we strive to create a comfortable environment for all our guests. We appreciate your kind words about the Welsh cake—a small gesture that reflects our commitment to local hospitality—and we are pleased that you enjoyed dining at our restaurant as well as experiencing one of the best breakfasts during your travels across the UK. Your recommendation means a great deal to us, and we look forward to welcoming you back on your next visit! Thank you once again for choosing us; it was truly a pleasure having you here. Warm regards, Niall Dawkins Front Office Supervisor

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 247 beoordelingen 9/10 Locatie
  • 594 beoordelingen 5.7/10 Kamer
  • 547 beoordelingen 9.1/10 Service
  • 10 beoordelingen 9/10 Wifi
  • 277 beoordelingen 5.9/10 Comfort
  • 265 beoordelingen 8/10 Ontbijt
  • 260 beoordelingen 5.6/10 Netheid
  • 227 beoordelingen 6.3/10 Eten

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