ibis Swansea 2 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.5/5 837 beoordelingen

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Omschrijving

Extras van het hotel

  • ¤ Free Wi-Fi

  • ¤ Free on-site parking

  • ¤ 10 min. drive to train station

  • ¤ 1.5 miles from Swansea Bay Campus University

  • 1.5 Miles to the city centre

Onze accommodaties

Hotel locatie

ibis Swansea

Fabian Way, A483, SOUTH WALES
SA1 8LD SWANSEA
Verenigd Koninkrijk

Gps:51.619988, -3.911852

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Restaurant
  • Rolstoeltoegankelijk
  • Wifi
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie

FOGG'S

Trek in iets lekkers? U hoeft het hotel niet te verlaten.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.5/5  837 beoordelingen

TripAdvisor score  3.5/5  1.094 beoordelingen

The Royle’s visit Swansea

Tripadvisor-waardering 2.0/5

Alan R Gecertificeerde beoordeling door TripAdvisor

Oh dear, the staff are still friendly and helpful. The room we had was grubby, one of the sockets would not work, the toilet had not been cleaned and there was a horrid smell in the bath room. It is a shame this has always been our preferred choice when visiting Swansea, I feel we may well not return to this hotel.

Hi there, Thank you for taking the time to share your feedback. It's heartening to hear that our team's friendly and helpful nature stood out to you; we pride ourselves on making everyone feel welcome. I'm really sorry to hear about the cleanliness and maintenance issues you've encountered. We aim to provide comfortable and well-maintained accommodations, and it seems we've missed the mark during your stay. Rest assured, we have daily housekeeping and a maintenance team dedicated to ensuring everything is in top shape. We'll be looking into the matters you've raised to ensure they are isolated incidents. It would be great if we could welcome you back! Best wishes, Kate Davies, General Manager

Great stay . Wonderful friendly staff .

Tripadvisor-waardering 5.0/5

Journey31556023886 Gezinnen - Gecertificeerde beoordeling door TripAdvisor

Wonderful find . Clean room great facilities. We came to drop our daughter down at the university. Pet friendly free parking but big shout out to the friendly staff especially Tom . He is a brilliant asset to the hotel friendly and goes above and beyond . Will definitely return second time now stayed with Ibis will definitely be first choice when looking for the next outing . Thank you

Dear Journey, Thank you very much for your kind review. It's heartwarming to hear that you found our hotel a great spot for your stay while dropping your daughter off at the university. We're thrilled that our clean rooms and facilities hit the mark for you! A big thank you for recognizing Tom's efforts; he sure is a star in our team, always ready to go the extra mile. We're also glad that our pet-friendly policy and free parking added convenience to your stay. Remember, the next time you're here, our diverse breakfast spread awaits to start your day on a delicious note! It would be a pleasure to welcome you back. Best wishes, Kate Davies, General Manager

lovely hotel

Tripadvisor-waardering 5.0/5

michael d Gecertificeerde beoordeling door TripAdvisor

Lovely hotel, me and my partner booked the weekend away and we both enjoyed it, the staff were amazing and so was the evening meal we had at the restaurant, full English breakfast was served in the morning which again was very nice, we will definitely stay at the ibis hotel again.

Dear Michaeldj, Thank you very much for this kind review of your recent stay. It was a pleasure to have you stay with us and we are glad we could help start your day the right way with our tasty breakfast. We look forward to seeing you again soon. Best regards, Kate Davies, General Manager

Unforgettable Stay at Ibis Swansea!❤️

Tripadvisor-waardering 5.0/5

LGM_9544 Gecertificeerde beoordeling door TripAdvisor

I recently stayed at Ibis Swansea with my friend for our holiday in Wales. We had one of the best experiences ever during our stay at Ibis. We were moved by the exceptional customer service from the staff and their genuine care. From room cleanliness to breakfast and the hotel's perfect location, everything about this place was fantastic. I can't express enough how much we appreciated the staff who went above and beyond to make our trip truly special. Special mention to the lovely hotel manager, Kate, and her entire team who helped us plan our trip, offering suggestions about local places and travel ideas. A huge thanks to Oliver, Nicola, Maria, Linda, and others who made our stay memorable. This stay will always remain close to our hearts, and we wish to return to meet the lovely people there again. I highly recommend this place to anyone!

Dear Go, Thank you very much for this kind review of your recent stay. It's a joy to hear that our commitment to excellent customer service shone through during your stay, and that you found your room to be a cozy haven after your adventures. We're thrilled that our breakfast spread was a hit and set you up for the day ahead. (Long enjoyable day it was too)We're also blushing over here at your kind words about our staff—Oliver, Nicola, Maria, Linda, and the whole team are beaming! Truly happy to welcome beautiful fellow Heartists ❤️ We look forward to seeing you again soon. Best regards, Kate Davies, General Manager

Voor deze reis prima locatie, goede parkeer mogelijkheden.

Avis-klantbeoordeling 3.5/5

Jens Alleen - ALL bevestigde berichten

Goed. Ik heb een keer "s avonds gegeten om dat ik laat was aangekomen, maar het eten was matig en zou ik afraden. Heel leuk en vriendelijk personeel vooral Becky aan het ontbijt.

Hey Jens, Bedankt voor je review. We zijn blij om te horen dat onze locatie en parkeervoorzieningen goed bij je reisplannen pasten. Ook zijn we ontzettend trots op ons personeel, dus het is fantastisch om te horen dat Becky met haar energie en vriendelijkheid een positieve indruk heeft achtergelaten - zelfs in de vroege uurtjes! 😊 We vinden het jammer dat het diner niet aan je verwachtingen voldeed en hopen dat je bij een volgend bezoek een betere ervaring zult hebben met ons vernieuwde menu. De onduidelijkheid rondom de factuur is iets wat we zeker serieus nemen, en we doen ons best om dit proces te vereenvoudigen, vooral wanneer meerdere boekingen zijn gemaakt. Wat betreft de Wi-Fi, we zijn continu bezig met het verbeteren van onze diensten en zullen het signaal in de kamers aan het einde van de gang nog eens extra onder de loep nemen. Dankzij jouw feedback kunnen we concrete stappen ondernemen om dit te verbeteren. Met vriendelijke groet, Kate Davies, General Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 491 beoordelingen 9/10 Locatie
  • 870 beoordelingen 6.8/10 Kamer
  • 882 beoordelingen 9.6/10 Service
  • 21 beoordelingen 8.7/10 Wifi
  • 464 beoordelingen 7.1/10 Netheid
  • 308 beoordelingen 8.3/10 Ontbijt

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