Mercure Cardiff North Hotel 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.0/5 305 beoordelingen

Beste prijs
garantie
Mercure Cardiff North Hotel - Image 1
Mercure Cardiff North Hotel - Image 2
Mercure Cardiff North Hotel - Image 3
Mercure Cardiff North Hotel - Image 4
Circle Way East, Llanedeyrn, CF239XF Cardiff, Verenigd Koninkrijk

Omschrijving

Extras van het hotel

  • Eigen parkeerplaats

  • Huisdiervriendelijk

  • Fitnessfaciliteiten

  • Vergader- en functieruimten

  • Bar met sportzenders beschikbaar

Onze accommodaties

Hotel locatie

Mercure Cardiff North Hotel

Circle Way East, Llanedeyrn
CF239XF Cardiff
Verenigd Koninkrijk

Gps:51.508327, -3.147213

Telefoon

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Huisdieren welkom
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

RBG RESTAURANT

Ontdek de lokale gerechten in het Cardiff Bay-restaurant. Hier vindt u een smaakvol menu, inclusief steaks, burgers en pizza, geïnspireerd door het historische havendistrict Tiger Bay.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.0/5  305 beoordelingen

TripAdvisor score  4.0/5  320 beoordelingen

Well done all staff

Tripadvisor-waardering 5.0/5

I3865VQsteve Gecertificeerde beoordeling door TripAdvisor

From check in, room quality and restaurant service we found this hotel to be excellent. Particular mention goes to Moses, Kamal and Upashna who made our stay so more enjoyable by the great service provided in the restaurant. We’ll certainly be back.

Dear Steve, Thank you very much for this kind review of your recent stay. We are thrilled to hear that you had a wonderful stay at Mercure Cardiff North. We are pleased that you appreciated the check-in process, the quality of your room, and the high standard of service in our The Bay Restaurant. Our team, including Moses, Kamal, and Upashna, are dedicated to providing a memorable dining experience with our diverse menu featuring specialties from the charcoal grill. Additionally, it is great to know that your interactions with our staff significantly enhanced the enjoyment of your visit. We pride ourselves on our attentive service and modern, colorful decor, and it's always rewarding when these aspects are recognized by our guests. We look forward to seeing you again soon. Best regards, Dorota Price, General Manager hb539-gm@accor.com, T.: +44 29 2058 9988

Kamal was fantastic

Tripadvisor-waardering 5.0/5

Lesley D Gecertificeerde beoordeling door TripAdvisor

Kamal was exceptional , he went above and beyond to help us . Excellent service was made by all x keep up the good work x would recommend to friends and family . Hotel was very clean but very basic , no wardrobe, no drawers for clothing and we had to live out of our suitcase.

Dear Lesleydc, We would like to thank you for this review about your recent experience in our hotel. It's wonderful to hear that your stay with us was enjoyable. We are pleased that the service provided by Kamal stood out during your visit, and we're proud to have such dedicated team members. Cleanliness is a top priority for us, and we're glad that this was evident during your stay. However, we apologize for any inconvenience caused by the absence of a wardrobe and drawers in the room. Our classic and privilege rooms typically include a wardrobe or closet for guests' convenience, and we regret if this was not available to you. We appreciate you bringing this to our attention. Finally, it's great that you would recommend us to your friends and family. We hope that the overall comfort and amenities, including the rainfall showers and on-demand movies, contributed to a memorable experience. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Dorota Price, General Manager hb539-gm@accor.com, T.: +44 29 2058 9988

Excellent meal

Tripadvisor-waardering 5.0/5

caroletor Gecertificeerde beoordeling door TripAdvisor

Very good food, excellent service from Moses and Kamal . Very nice room and facilities comfortable dining room. Very nice choice of wines. We like this hotel very much.the lift light was not working but that is the only fault which we were assured it would be quickly fixed.

Dear Carole, We would like to thank you for this review about your recent experience in our hotel. We truly appreciate your kind words about your recent stay at our hotel. We are thrilled that you found the meal, food quality, and room to your liking, alongside the comforts provided by our modern dining facilities. Our team, particularly Moses and Kamal, will be pleased to hear that their efforts to serve you well have been recognized. However, we regret the inconvenience caused by the lift light not functioning properly during your stay. We understand the importance of maintaining all facilities in perfect working order for the comfort and safety of our guests. Finally, it is wonderful to know that our selection of wines and overall hotel atmosphere made your visit enjoyable. We take pride in creating a welcoming environment and are glad that this resonated with you. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Dorota Price, General Manager hb539-gm@accor.com, T.: +44 29 2058 9988

Good hotel.

Tripadvisor-waardering 5.0/5

Joshua A Gecertificeerde beoordeling door TripAdvisor

Good service, good food and reasonable prices. Upashna was very helpful bringing room service. I have been stopping here weekly for around two years for work. Never stop anywhere else when in the Cardiff area. The rooms are clean and well maintained.

Dear Joshua, Thank you very much for this kind review of your recent stay. We are genuinely thrilled to hear that your stays with us have been consistently enjoyable and to your satisfaction. We are delighted that you appreciated the good service, especially the room service provided by Upashna, and found our culinary offerings to be of great value. It is wonderful to know that the upkeep and cleanliness of our rooms added to your comfort during your regular visits. Rest assured, our team is committed to maintaining the high standards of hospitality that Mercure Cardiff North is known for. We look forward to seeing you again soon. Best regards, Atanas Mladenov, Front Office Manager

Decepcionante

Tripadvisor-waardering 1.0/5

Flyer282343 Gezinnen - Gecertificeerde beoordeling door TripAdvisor

Increíble falta de atención y de servicio. Solicité en recepcion una toalla de baño extra que nunca fue entregada en la habitación. La reclamé al llegar por la noche de vuelta al hotel y mismo resultado: " no se preocupe, ahora mismo lo llevamos", pero nunca llegó. También pedí en recepción ayuda con el sistema de calefacción que yo no era capaz de hacer funcionar. El técnico o la ayuda nunca llegó, de modo que la noche no fue comfortable por frío. Después de pagar más de 300 euros por esta habitación, me sentí ignorado y menospreciado. Lamentable.

Estimado huésped, Gracias por dedicarle unos minutos de su valioso tiempo a dejarnos su reseña. Lamentamos profundamente que su estancia no haya cumplido con las expectativas. Nos disculpamos sinceramente por el inconveniente que experimentó al no recibir la toalla de baño extra solicitada. Entendemos lo importante que es contar con todo lo necesario para una estancia cómoda y su comentario nos recuerda la importancia de la atención a los detalles. Además, pedimos disculpas por los problemas que enfrentó con el sistema de calefacción en su habitación. Aunque nuestras habitaciones cuentan con aire acondicionado individualmente controlable, entendemos que las dificultades técnicas pueden causar incomodidades, y lamentamos que no haya recibido la asistencia necesaria a tiempo. Por favor, tenga la seguridad de que hemos tomado nota de sus observaciones y las estamos revisando con nuestro equipo para evitar que se repitan situaciones como estas en el futuro. Comprendemos que el precio de la habitación conlleva la expectativa de un servicio de calidad, y nos disculpamos si se sintió ignorado durante su estancia. En el Mercure Cardiff North, nos esforzamos por ofrecer un servicio excepcional y ofrecer la mejor atención. Quedamos a su entera disposición. Un saludo cordial, Dorota Price, General Manager hb539-gm@accor.com, T.: +44 29 2058 9988

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 681 beoordelingen 7.7/10 Locatie
  • 1.583 beoordelingen 7/10 Kamer
  • 1.253 beoordelingen 8.2/10 Service
  • 29 beoordelingen 8.1/10 Wifi
  • 932 beoordelingen 7/10 Comfort
  • 701 beoordelingen 6.5/10 Netheid
  • 445 beoordelingen 7.3/10 Ontbijt
  • 329 beoordelingen 5.8/10 Voorzieningen

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Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.