Mercure Swansea Hotel bintang 4

Catatan tamu Avis (Peringkat ALL) 4.2/5 440 ulasan

Mercure Swansea Hotel - Image 1
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Deskripsi

Keistimewaan hotel

  • An ALLSAFE Clifton Environmental certified hotel

  • Located just three miles from Swansea city centre

  • Feel Good Health Club with a fitness suite.

  • The Brasserie restaurant serves international cuisine

  • 9 meeting rooms which accommodate up to 120 guests

Akomodasi kami

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Lokasi hotel

Mercure Swansea Hotel

Phoenix Way, Swansea
SA7 9EG SWANSEA
United Kingdom

GPS:51.654547, -3.912013

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

THE BRASSERIE

Soak up the atmosphere in our restaurant and enjoy inspiring views over the surrounding area. Choose from a diverse collection of mouthwatering dishes prepared using fresh and local produce. Don't forget to try one of our delicious desserts too.

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Peringkat ALL  4.2/5  440 ulasan

Peringkat TripAdvisor  4.0/5  515 ulasan

Sertifikat keunggulan 2024

Nice but…

Catatan Tripadvisor 4.0/5

annas679 Bisnis - Ulasan TripAdvisor tersertifikasi

Plenty of on site parking. On arrival the check in was easy and quick. The room was spotless clean. I have food allergies and the waitress went back and forth taking to the chef to advise what I could eat. Dinner was very nice. Few odd things about the room, there was only three double plug sockets one for the kettle and hairdryer in the lobby of the room. One for the tv which was behind it and one more on the desk. None by the bed. There was a stand up light but no way to plug it in? ( no plug sockets ) The tv was unplugged on arrival, I tuned it in but found no channels? It was an old Ariel tv, maybe a more modern upgrade is needed to keep up with competition? Thankfully I had my laptop with a lead long enough to reach from the power point the other side of the room!

Hi Annas679, Thank you for your feedback further to your recent stay, and great to hear that overall you enjoyed your stay with us. On the point of plug sockets there are actually sockets by the bed, but when the rooms were redone they put a bedside shelf directly above the plug socket, so unless you literally get on your hands and knees you won't see the socket. We are working on a solution to this in terms of some sort of signage saying power point below shelf. Best regards Ian

So niall was very friendly on arrival and went through everything he was vert helpful and even offered to carry our bags

Catatan Tripadvisor 5.0/5

Join The fishy ... f Ulasan TripAdvisor tersertifikasi

Really nice hotel clean and staff very friendly especially niall who was a total gentleman he even offered to help take my luggage upstairs which has bver happened before from a receptionist really went out of his way to help us exceptional service thanks for a stress free Stay

Dear jinthefisharmy, Thank you for taking the time to post a review of your recent stay with us, and I will pass on your kind comments tio Niall. best regards Ian

Comfortable base

Catatan Tripadvisor 4.0/5

BoldlyGO Couples - Ulasan TripAdvisor tersertifikasi

We needed a base to visit our son. The hotel was clean and comfortable with an upgraded bar area. The corridors need a lighter repaint! The privilege room was clean quiet and I think the room had been refreshed, though the bathroom was older. Mattress was fine if a little less n the hard side. Free parking! Breakfast was fine, nothing special and the coffee was from a machine. What makes it a definite return is the staff who were all helpful and friendly. The hotel is dog friendly too!

Dear BoldlyGO, Thank you for taking the time to post a review of your recent stay with us, and we will look into the coffee point you raised. Best regards Ian

Amazing but needs a few things updating

Catatan Tripadvisor 5.0/5

Dean D Ulasan TripAdvisor tersertifikasi

This hotel was was amazing to stay at yes it could do with a fresh lick of paint you can tell the room was freshly cleaned for my stay and some updates need doing like the bathroom but the bed was comfy the staff was great minus the young guy on the front desk I beleieve his name was nyle all he said to me was (name). the bar staff was very friendly especially Andrea lovely women I didnt have food but the service I had was great... In the morning all i could see was rooms being cleaned to the standards that people expect them to be

Dear EJ, Thank you for taking the time to post a review further to your recent stay, and rest assured we will speak with Niall about his greetings to guests on arrival. Best regards ian

Excellent service

Catatan Tripadvisor 5.0/5

Grace G Ulasan TripAdvisor tersertifikasi

I did not arrive until 0200 due to the nature of my business, check in was fast and hassle free. The room was clean, to a higher than average standard (I travel a lot), comfortable, and i slept very well. I stayed 2 days, food was great. Would recommend to all visiting Swansea for business or other.

Dear Grace, Thank you for your review, and great to hear that all went well with your stay. ian

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 245 ulasan 9.3/10 Lokasi
  • 613 ulasan 6.1/10 Kamar
  • 574 ulasan 8.9/10 Pelayanan
  • 13 ulasan 7.6/10 Internet
  • 285 ulasan 7.8/10 Sarapan
  • 254 ulasan 5.9/10 Makanan
  • 246 ulasan 6.3/10 Kebersihan
  • 186 ulasan 4.9/10 Fasilitas

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