ibis Swansea bintang 2

Catatan tamu Avis (Peringkat ALL) 4.5/5 1.059 ulasan

Jaminan Harga
Terbaik
ibis Swansea - Image 1
ibis Swansea - Image 2
ibis Swansea - Image 3
ibis Swansea - Image 4
Fabian Way, A483, SOUTH WALES, SA1 8LD SWANSEA, United Kingdom

Deskripsi

Keistimewaan hotel

  • ¤ Free Wi-Fi

  • ¤ Free on-site parking

  • ¤ 10 min. drive to train station

  • ¤ 1.5 miles from Swansea Bay Campus University

  • 1.5 Miles to the city centre

Akomodasi kami

Lokasi hotel

ibis Swansea

Fabian Way, A483, SOUTH WALES
SA1 8LD SWANSEA
United Kingdom

GPS:51.619988, -3.911852

Telepon
Fax +4400000000

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok

HOTEL

Feeling peckish? You do not have to leave the hotel.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.5/5  1.059 ulasan

Peringkat TripAdvisor  3.5/5  1.085 ulasan

Poor service and late cancellation by the hotel.

Catatan Tripadvisor 1.0/5

mattw12 Ulasan TripAdvisor tersertifikasi

Sadly I never got to experience the hotel, as despite having made my booking over 2 months in advance for an event I was attending, they cancelled my booking 10 days before I was due to stay, effectively leaving me high and dry and scrambling to find somewhere else. When I phoned to query this cancellation I was told by a very nice polite receptionist, that there were 'technical issues' which meant that the hotel had inadvertently overbooked. As I had made my booking very early I was surprised that I was being cancelled, so I was assured that a manager would phone me back to discuss the issue. No one ever did of course. I suspect the hotel discovered they could sell my room for more money. I've stayed in a lot of Ibis hotels over the years, but not sure I will again if I can't trust them to honour a booking.

Great room and hotel location

Catatan Tripadvisor 5.0/5

whitey1962 Bisnis - Ulasan TripAdvisor tersertifikasi

Easy to find free parking outside the front door. Receptionist was pleasant and I was on my way up 2 floors in no time. The room was great with a big shower, big tv, tea maker and a desk with power Good view out the window too Bed was excellent in comparison to the Travelodge bed I had the previous evening

Dear Guest, Thank you for this great review. We are delighted that you had a memorable stay as this is always our main aim. We will be sure to let the team know the impact they had on your experience. We are glad that our location was convenient for your needs. We look forward to welcoming you back on a future occasion. Best wishes, Kate Davies, General Manager

Patrick

Catatan Tripadvisor 5.0/5

magnwn Ulasan TripAdvisor tersertifikasi

Really miseranle when we checked in, but what a great happy smile and welcome. We were soon checked in along with our car. Given a nice ‘red’ double room on the second floor. Room - the usual tea / coffee kettle. It was warm, clean and comfy, nice fresh smell in the room including the bathroom - mirror sparkling along with the chrome. We went down had a meal each - a plateful of good quality food, nothing to complain about. Our ‘check in guy’ came over to see if we were happy with our meals and later cleared up. Patrick, he was brilliant from the moment we steeped into the foyer. Not only with us, he was the same for other guests there. Other staff on duty were the same, it was a pleasure to stop with them! A massive thanks to Patrick & the other staff last night - 15/02/24. Looking forward to staying with you again. 🏴󠁧󠁢󠁷󠁬󠁳󠁿❤️👍🏻

Dear Guest, Thank you for taking the time to let us know your opinion of your recent stay. It's brilliant to hear that you felt warmly welcomed and that our 'red' rooms provided the comfort and cleanliness you deserve. Our team, especially Patrick, is over the moon to know that their efforts to ensure your happiness have not gone unnoticed! We're also tickled pink that the quality of our food hit the spot for you. Your kind words are a pat on the back for our dedicated staff. We're thrilled you're looking forward to your next stay – we can't wait to welcome you back! We look forward to welcoming you back. Best wishes, Kate Davies, General Manager

Weekend in Swansea, we'll one night

Catatan Tripadvisor 2.0/5

jasonfH722HO Couples - Ulasan TripAdvisor tersertifikasi

The hotel from the outside look nice apart from being in the middle of an industrial estate.We book a 2 night break but left after the 1st night on entering the hotel we were greeted with people sitting in there pajamas in the bar sitting drinking it very much had the feel that the hotel was being used for the council to house people and groups of young lads .Not a place go for a weekend break.

Dear Jasonfh, Thank you for taking the time to review your stay. I'm sorry to hear that your experience didn't quite match your expectations. It's unusual for our guests to feel out of place as we aim to provide a welcoming environment for all. I've investigated to whom was sitting in their pyjamas and it was our Swansea university student group. I can only apologise on behalf of these guests. I find it a complete disgrace when guests cannot get dressed in public, however when working with Joe public, it's something we just have to deal with. While we do have a vibrant mix of guests and a lively atmosphere, we ensure that our hotel maintains professional standards at all times. We're proud to be a convenient option for various travellers with our free parking and Wi-Fi, and we're just a hop away from the beach and university. We hope to see you again. Cheers, Kate Davies, General Manager

Fabulous service at the ibis Swansea

Catatan Tripadvisor 5.0/5

Mike C Ulasan TripAdvisor tersertifikasi

I feel compelled to write as I was absolutely bowled over by how friendly and helpful the staff were during my two night visit just before New Year. They could not have done more to ensure my wife and I had a wonderful stay and were so welcoming. Our room, on the quiet car park side, was excellent, spotlessly clean and generous in size. The bed was super comfortable, too. I haven't had such excellent customer service for a very long time ... so it's a huge thank you to all at ibis Swansea

Dear Guest, Thank you for sharing this review of your stay. It's fantastic to hear that you found our team to be super friendly and helpful; we always strive to make our guests feel at home. We're delighted that our clean, spacious rooms and comfy beds provided you with the restful stay you deserved. We're glad you enjoyed the peace and quiet on the car park side, as we aim to ensure a good night's sleep for all our guests. It would be lovely to welcome you again. Wishing you all the best, Kate Davies, General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 537 ulasan 9.1/10 Lokasi
  • 946 ulasan 6.9/10 Kamar
  • 982 ulasan 9.6/10 Pelayanan
  • 22 ulasan 8/10 Internet
  • 494 ulasan 7.4/10 Kebersihan
  • 345 ulasan 8.3/10 Sarapan

Diberdayakan oleh Trustyou

Properti kami yang lain di sekitar

Semua hotel kami di Swansea

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (termasuk PPN dan pajak liburan) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.