Mercure Hull Grange Park Hotel 4 estrellas

I would like to recommend this Hotel. Clean and tidy. Breakfast is wonderful. There are hard worker employees such a nice people Linda (from breakfast) and Mert (from bar). Linda was very careful about her job. Mert was an amazing personnell, so kind and supportive.

Maybe my expectations are too high, but I cant see how this is a 4 star hotel. Initial reception area is modern enough, but rooms are a throw back to the 1980's! Apart from plug sockets that now have USB, the furniture and decor looks unchanged this century Paint peeling off the door does not give a great first impression. Room itself decent size although single glazed windows on a windy day allowed a fair breeze which single wall mounted heater struggled to compete. Nice sized swimming pool, although changing rooms also in desperate need of refurb. No individual showers, just one communal area. And lockers require a padlock. Who takes a padlock for an overnight stay?? And if you fancy a dip, not sure which is colder the pool or the Humber river! Jacuzzi needed to thaw me out Breakfast good, with fresh pastries and plenty of choice

Thankyou so much for hosting this for our family all the staff were lovely, particulary Nicky and Linda. The hotel was clean, the food was well presented and the staff allowed us to take our time and we felt no pressure to leave . Thanks to Kerry also for helping organise this. What a team of lovely people .

This hotel is on a ring road very close to Hull , Cottingham , Willerby , Beverley and the surrounding villages and located behind a small open air retail park . The property has a large car park and extensive gardens . Very welcoming reception , bar area and restaurant .the property has a gym , pool , sauna and extensive conference facilities . We opted for a junior suite as we were travelling with a small dog and didn’t want him to feel too confined . The junior suite offered plenty of space with a large lounge room , ideal for travellers with children or who need more space if travelling with dogs. Hotel offered all facilities required for a comfortable stay . Staff team were exceptional from check in to departure nothing was too much trouble , staff were keen to offer assistance and were professional throughout . Breakfast offer a very wide variety of items to suit all palates and food preferences and the breakfast service was exceptional . This is a large hotel snd extensively used for meetings and conferences from what I could see. The public areas seemed to be recently refurbished However the rooms / suites in my opinion were very tired and in need of refurbishment especially the bathroom . This was a tiny space compared to the lounge area and bedroom and desperately in need of replacing , not really big enough to accommodate a bath - walk in shower maybe or wet room would be a better option Not really 4 star in my opinion as the rooms and particularly the bathrooms were rather shabby, Bed linen was spotless however for me personally Both the mattress and pillows were too hard ( but that’s all about personal preference . If travelling in the area again would definitely stay again .

Lugar inmejorable y el personal atento, sobre todo Natasha y Rodica :)