Nota de clientes de Avis (Clasificación de ALL) 4.1/5 921 opiniones
Mercure Hull Grange Park Hotel
Grange Park Lane, Willerby
HU10 6EB HULL
Estación del ferrocarril
Acceso: 9.17 km / 5.7 mi 17 min drive
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Nota de Tripadvisor 4.0/5
BRCU2023 De negocios - Valoración certificada de TripAdvisor
I would like to recommend this Hotel. Clean and tidy. Breakfast is wonderful. There are hard worker employees such a nice people Linda (from breakfast) and Mert (from bar). Linda was very careful about her job. Mert was an amazing personnell, so kind and supportive.
Thank you for your recommendation. I am very pleased Linda and Mert looked after you so very well. Best wishes David
not convinced its a 4 star!
Nota de Tripadvisor 2.0/5
jbwtw De negocios - Valoración certificada de TripAdvisor
Maybe my expectations are too high, but I cant see how this is a 4 star hotel. Initial reception area is modern enough, but rooms are a throw back to the 1980's! Apart from plug sockets that now have USB, the furniture and decor looks unchanged this century Paint peeling off the door does not give a great first impression. Room itself decent size although single glazed windows on a windy day allowed a fair breeze which single wall mounted heater struggled to compete. Nice sized swimming pool, although changing rooms also in desperate need of refurb. No individual showers, just one communal area. And lockers require a padlock. Who takes a padlock for an overnight stay?? And if you fancy a dip, not sure which is colder the pool or the Humber river! Jacuzzi needed to thaw me out Breakfast good, with fresh pastries and plenty of choice
Thank you for your review. We aim for all our guests to leaver our hotel fully satisfied and I am disappointed you were not. You have raised a number of issues of where we could do better and I am discussing these with the team. Thank you for the feedback Best wishes David
My Mother's wake
Nota de Tripadvisor 5.0/5
susancA4128ST En familia - Valoración certificada de TripAdvisor
Thankyou so much for hosting this for our family all the staff were lovely, particulary Nicky and Linda. The hotel was clean, the food was well presented and the staff allowed us to take our time and we felt no pressure to leave . Thanks to Kerry also for helping organise this. What a team of lovely people .
Dear Susan, We are very fortunate in the caring professional team we have and I am pleased they looked after you so well during your mother's wake. Thank you for taking the time to leave a review. Best wishes David
Amazing staff team
Nota de Tripadvisor 4.0/5
Attia317 En familia - Valoración certificada de TripAdvisor
This hotel is on a ring road very close to Hull , Cottingham , Willerby , Beverley and the surrounding villages and located behind a small open air retail park . The property has a large car park and extensive gardens . Very welcoming reception , bar area and restaurant .the property has a gym , pool , sauna and extensive conference facilities . We opted for a junior suite as we were travelling with a small dog and didn’t want him to feel too confined . The junior suite offered plenty of space with a large lounge room , ideal for travellers with children or who need more space if travelling with dogs. Hotel offered all facilities required for a comfortable stay . Staff team were exceptional from check in to departure nothing was too much trouble , staff were keen to offer assistance and were professional throughout . Breakfast offer a very wide variety of items to suit all palates and food preferences and the breakfast service was exceptional . This is a large hotel snd extensively used for meetings and conferences from what I could see. The public areas seemed to be recently refurbished However the rooms / suites in my opinion were very tired and in need of refurbishment especially the bathroom . This was a tiny space compared to the lounge area and bedroom and desperately in need of replacing , not really big enough to accommodate a bath - walk in shower maybe or wet room would be a better option Not really 4 star in my opinion as the rooms and particularly the bathrooms were rather shabby, Bed linen was spotless however for me personally Both the mattress and pillows were too hard ( but that’s all about personal preference . If travelling in the area again would definitely stay again .
Dear Janet Thank you for your review and kind email Best wishes David
Personal muy atento.
Nota de clientes de Avis 5.0/5
Anónimo Negocios - Comentarios confirmados ALL
Lugar inmejorable y el personal atento, sobre todo Natasha y Rodica :)
Estimado/a Francisco C., Le agradecemos enormemente sus comentarios en relación a su estancia en Mercure Hull Grange Park Hotel. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Feliz Navidad :) Natasha
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price