ibis Styles Leeds City Centre Arena 3 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.4/5 1.482 opiniones

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Descripción

Hotel aprobado por ALLSAFE

Extras del hotel

  • Central location, plenty of nearby transport links and close proximity to Leeds train station

  • Family days out including Trinity Shopping Centre, Roundhay Park and Tropical World all nearby

  • Yorkshire themed hotel with nods to Leeds' industrial past

  • Nearby landmarks include First Direct Arena, 02 Academy and Leeds City Museum

Nuestros alojamientos

Localización del hotel

ibis Styles Leeds City Centre Arena

Wade Lane
LS2 8NJ LEEDS
Reino Unido

GPS:53.801503, -1.543331

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Se aceptan mascotas
  • Accesible para silla de ruedas
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Instalaciones libres de humos
Cerca de la propiedad
  • Aparcamiento

Desayuno

Foto no contractual

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.4/5  1.482 opiniones

Valoración de TripAdvisor  4.0/5  753 opiniones

Certificado de excelencia 2023

Fab hotel !

Nota de Tripadvisor 5.0/5

jomarjosh En pareja - Valoración certificada de TripAdvisor

Fabulous hotel, spacious spotlessly clean room, the bed was extremely comfortable and loved the quirky decor! The shower was very powerful too ! The hotel is in a great location, we were going to a concert and it’s walking distance to the arena …… Will definetly return when we next visit Leeds.

Modern Ibis Location

Nota de Tripadvisor 5.0/5

LilAznSushi Valoración certificada de TripAdvisor

Great Stylish modern hotel. The rooms were great in size and had everything we needed. It is close to the rail and lots of good fish and chips nearby. RIght in the heart of Leeds. Lots of malls nearby and the area is safe and friendly at night. Would stay here again!

Very expensive…..

Nota de Tripadvisor 3.0/5

OnAir24755525144 En pareja - Valoración certificada de TripAdvisor

Clean, modern room with everything we needed for an overnight stay in the city. I felt very ripped off as we paid three times what the room usually is due to a gig at the arena. Never anyone on reception so had to hang around u til we were seen on camera. Coffee and tea supplies to help ourselves to was good. The hotel information said they only provided continental breakfast however there was a full breakfast option which we didn’t take I. The end so can’t comment on that.

Thank you for sharing your experience with us. We're glad to hear that you found your room clean and modern, equipped with everything you needed for your overnight stay in the city. We apologize for any inconvenience you experienced due to the increased rates during the arena event. We understand that such occasions can result in higher demand and pricing. We regret the inconvenience you faced with the reception service. Your feedback is important, and we will look into ways to ensure prompt assistance for our guests, especially during peak times. We're pleased to know that you appreciated the coffee and tea supplies available for your convenience. Regarding breakfast options, we apologize for any confusion caused by the hotel information. We strive to provide accurate and transparent information to our guests, and we will review our communication to ensure clarity regarding breakfast offerings. We understand your concerns regarding the pricing, and we appreciate your feedback. We continually review our pricing strategies to ensure they remain competitive and reflective of the value we offer. We hope that despite the challenges you faced, you were able to enjoy your stay with us. If there's anything further we can do to improve your experience or if you have any additional feedback, please don't hesitate to reach out. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.

Scary Staff Attitude

Nota de Tripadvisor 2.0/5

MSJScott En familia - Valoración certificada de TripAdvisor

Sadly the visit was marred by very young aggressive front of house staff. Having booked a premium double bed room with a sofa bed for me and my mum. (A treat for mum aged 75) prior to strictly show at the arena. Having got into the room and unpacked I noticed no bedding for the sofa bed (for me). I rang reception only to be told that bedding is only given to under 16s. So either we share a bed or have to move to a standard twin room. I’m only 5ft 4 and size 10 so I didn’t really see the issue (sure there are larger 15 year olds) as we were not exceeding number of adults in a room (only 2 of us) yet refused to give bedding even thou the sofa bed looked more than capable and in the room we paid for lol. When I went to speak to the person claiming to be the manager F2F to resolve and view the standard twin: was told he was no longer available even thou it was minutes from speaking and a very confrontational other team member put me down when I said he had been rude and basically informed me he had not and I refused the standard twin; however he did actually come across as short and lacking any customer empathy, even laughed on the phone to me and oddly then not available. In the end we did decided it was easier to move to a standard room; re pack and unpack again at our inconvenience. As it goes I checked booking.com and their premium room description does not state you can’t use the sofa bed in the room if you are over 16. So that’s not my error!! I’m told I will get back the price difference in rooms. Not sure why we were made to feel like we were trying to do something wrong!! It’s a sofa bed and the room had cost us more. Wouldn’t return out of principle : most of the staff look unhappy.

Estancia agradable

Nota de clientes de Avis 3.5/5

Jokin Parejas - Comentarios confirmados ALL

Hotel nuevo y buen ubicado. La persona que nos recibió al hacer el check in no fue de gran ayuda, nos dio un papel con las instrucciones y adiós . El segundo día la hora del desayuno fue un auténtico caos.

Estimado/a JOKIN A., Agradecemos sinceramente su comentario sobre su estancia en nuestro hotel y nos complace saber que en general tuvo una experiencia agradable. Lamentamos, sin embargo, que hubiera algunas áreas en las que no cumplimos completamente con sus expectativas. Esperamos que haya disfrutado de nuestras instalaciones nuevas y la conveniente ubicación del hotel. Apreciamos sus comentarios sobre la experiencia de check-in y la hora del desayuno, y lamento sinceramente cualquier inconveniente que haya experimentado. Tomaremos en consideración sus observaciones sobre el proceso de check-in para mejorar la asistencia que brindamos a nuestros huéspedes durante esa etapa crucial. También investigaremos lo que ocurrió durante la hora del desayuno para garantizar un servicio más eficiente y organizado en el futuro. Su satisfacción es de suma importancia para nosotros, y estamos comprometidos a proporcionar un servicio de alta calidad. Agradecemos sus comentarios, ya que nos ayudan a identificar áreas en las que podemos mejorar. Esperamos tener la oportunidad de recibirlo nuevamente en el futuro y demostrarle los avances que hemos realizado en respuesta a sus comentarios. Gracias por elegir nuestro hotel y por compartir su experiencia. Atentamente, Ibis Styles

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 2.210 opiniones 9.7/10 Ubicación
  • 2.549 opiniones 7.5/10 Habitación
  • 1.773 opiniones 8.3/10 Servicio
  • 33 opiniones 7.4/10 Internet
  • 1.521 opiniones 6/10 Desayuno
  • 1.236 opiniones 8.4/10 Limpieza
  • 537 opiniones 8.4/10 Instalaciones
  • 520 opiniones 9.5/10 Ambiente

Ofrecido por Trustyou

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