ibis Wakefield East-Castleford

Nota de clientes de Avis (Clasificación de ALL) 4.3/5 103 opiniones

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Pioneer Way, Castleford, WF105TG WAKEFIELD, Reino Unido

Descripción

Extras del hotel

  • Convenient location for business and leisure

  • Close to the motorway

  • Close to train stations

  • Free on-site car parking

  • On-site restaurant and bar

Nuestros alojamientos

Localización del hotel

ibis Wakefield East-Castleford

Pioneer Way, Castleford
WF105TG WAKEFIELD
Reino Unido

GPS:53.712381, -1.387118

Teléfono

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Aparcamiento
  • Restaurante
  • Accesible para silla de ruedas
  • Wifi
  • Desayuno
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

RESTAURANT

Comience bien la mañana con nuestro abundante desayuno inglés o continental. Disfrute también de nuestra increíble selección de hamburguesas, filetes, ensaladas y deliciosos postres.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.3/5  103 opiniones

Valoración de TripAdvisor  4.0/5  542 opiniones

Horrible place to work so avoid

Nota de Tripadvisor 1.0/5

Chloe C Valoración certificada de TripAdvisor

Horrible place to work. Nasty staff. And employers who will do everything they can to remove any support you have. Some staff WOULD go above and beyond for you, but I doubt they’ll still be there by time it reopens by the way that the employer treats its employees. Shame really because the few people who would help you are the ones being taken advantage of.

Great place and amazing staff

Nota de Tripadvisor 5.0/5

JulieBastick1956 Con amigos - Valoración certificada de TripAdvisor

Amazing hotel, friendly staff and have no time for idiots from YouTube. Definitely will be staying here again when possible. Keep up the amazing work to all staff. The breakfasts were delicious and Definitely worth coming just for that....

An apology would be nice...

Nota de Tripadvisor 2.0/5

TripEnthusiast99 En pareja - Valoración certificada de TripAdvisor

I would never stay here again. I am writing this review more than a month after my stay. I wasn't originally going to write a review but I'm still disappointed over this experience. We arrived to check in and were told that there was a technological fault meaning that nobody could be checked into their room. This wasn't the staff's fault of course I understood that. We had a party to go to and called hours later only to find out the check in system hadn't started working again until after 8pm! Again, not the hotel staff's fault. The issue was we were not once offered an apology. I requested a late check out (when we finally checked in at 1am), which we were given thankfully, but given with hesitation. Nobody was even at the reception desk for hours in the morning! A simple sorry would have been the bare minimum for this situation. It caused us a lot of hassle, including not being able to shower before the party in a room we had paid for and ending up bothering our friends as we had to show up to their house early. It's a shame as the hotel and rooms are nice, but the service is lacking.

AVOID AT ALL COSTS

Nota de Tripadvisor 1.0/5

GingerLad11 Valoración certificada de TripAdvisor

Absolutely ridiculous!!! Booked in the hotel has closed down drive all the way there for the hotel to be closed. No information given to us no real contact number to get through to someone as they palm you off with a mobile number that doesn’t go through to. What a rip off! Give us our money back now! We wasn’t informed at all over the hotel shutting down. I’d also rate lower than a 1 star if it was possible. We were told a manager should of let us know but going by other reviews the manager can’t even be arsed to don his job

Good Evening GingerLad11, While I appreciate your fustrations, this closure was totally unexpected, and for a point of clarity, the hotel has not closed down. We have uncovered some emergency structural works that need to be resolved before we can re-open to the public. As your booking was not direct with the hotel and through a 3rd party, we informed your travel agent, whos responsibility it is to contact yourself. When booking through a 3rd party, we do not get your contact details, they remain with the booking site used when making a reservation, hence why we have to contact them first. As you can imagine, outbooking and dealing with changes to reservations for the rest of the calender year is a massive operation, and staff are on site dealing with reservations and ensuring the site is manned for security purposes. While staff are working their hardest, they also expect respect, and from what I understand, this was not shown by yourself. We are not sure what 'other reviews' you are mentioning, as the our current general manager, responds to all guest issues, and those that are esculated are dealt with quickly.

Shocking

Nota de Tripadvisor 1.0/5

davidrH7181QO En solitario - Valoración certificada de TripAdvisor

Booked, confirmed with reservation number, money taken out of my account, accor member.... after 4 hour drive from London arrive at hotel to find it is closed for refurbishment... now had to book premier in at extra cost for accommodation and travel. ... give me my money back you messed up. Star rating -10 . Loyalty member its a joke

Good evening davidrH7181QO, I am very sorry that Accor didnt contact you regarding your reservation. We informed them on the 13th of November that we would be closing due to unexpected work found during the current renovations. If you can send me a screenshot of your bank statement with the money leaving your account, and your reservation details, I will raise the refund request with our finance team. Please send your email to reception@hotelcastleford.com FAO Chris. Once again please accept my apologies.

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 42 opiniones 9.4/10 Ubicación
  • 157 opiniones 7.7/10 Habitación
  • 138 opiniones 8.8/10 Servicio
  • 86 opiniones 8.6/10 Comodidad
  • 86 opiniones 6/10 Limpieza
  • 54 opiniones 5.8/10 Desayuno
  • 37 opiniones 8.9/10 Ambiente
  • 37 opiniones 5.3/10 Comida

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Nuestros establecimientos cercanos

Todos nuestros hoteles en Wakefield

Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (IVA e impuesto turístico) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.