ibis Wakefield East-Castleford

Name: Hotel ibis Wakefield East-Castleford | ALL Accor Hotels - ALL
Address: Pioneer Way, Castleford, WAKEFIELD, WF105TG, Reino Unido
Telephone: +441977558574
Rating: 4.3

Nota de clientes de Avis (Clasificación de ALL) 4.3/5 103 opiniones

Pioneer Way, Castleford, WF105TG WAKEFIELD, Reino Unido

Descripción

Dinámico y económico hotel abierto a todos

El ibis budget Wakefield East-Castleford tiene una ubicación ideal para huéspedes en viaje de negocios y ocio, cerca de Wakefield, Castleford, Pontefract y Normanton. Si desea divertirse, visite Diggerland Yorkshire, Xscape Leisure Centre y Snozone, ubicados cerca del hotel. También puede acceder fácilmente a Leeds, York y Yorkshire Dales. Las estaciones de tren Glasshougton y Wakefield Kirkgate ofrecen conexiones con Londres y Mánchester y el aeropuerto de Leeds Bradford está a poca distancia.

Disfrute de una comida o unas bebidas en el bar y restaurante ibis Wakefield East, o relájese en una cómoda habitación con WIFI gratuito, TV, bebidas calientes y una cama de lujo.

Extras del hotel

Convenient location for business and leisure
Close to the motorway
Close to train stations
Free on-site car parking
On-site restaurant and bar

Hotel aprobado por ALLSAFE

Nuestros alojamientos

Nuestras habitaciones, acogedoras y modernas, con una cómoda cama y un baño funcional, tienen todo lo que necesita para disfrutar de una estancia agradable.

Habitación

Habitación Standard doble con 1 cama doble

2 personas
17 m² / 182 sq ft

Habitación

Habitación Standard con 2 camas individuales

Foto no contractual

2 personas
17 m² / 182 sq ft

Habitación

Habitación Standard familiar con 1 cama doble y 1 sofá cama

Foto no contractual

3 personas
20 m² / 215 sq ft

Habitación

Habitación Standard con 2 camas individuales

2 personas
17 m² / 182 sq ft

Habitación accesible

Localización del hotel

ibis Wakefield East-Castleford

Pioneer Way, Castleford
WF105TG WAKEFIELD
Reino Unido

GPS:53.712381, -1.387118

+44 1977 558574

Estación del ferrocarril
Helipuerto / Aeródromo
Salida a la autopista
Transbordadores

M62 J31

Salida a la autopista

Acceso: 1.13 km / 0.7 mi 15 min walk / 3 min drive

CASTLEFORD

Estación del ferrocarril

Acceso: 3.22 km / 2 mi 40 min walk / 7 min drive

CASTLEFORD

Estación del ferrocarril

Acceso: 3.22 km / 2 mi 40 min walk / 7 min drive

BRITISH WATERWAYS

Transbordadores

Acceso: 5.95 km / 3.7 mi 1 hrs 14 min walk / 10 min drive

PINDERFIELD

Helipuerto / Aeródromo

Acceso: 11.1 km / 6.9 mi 1 hrs 18 min walk / 14 min drive

Servicios hoteleros

Registro a partir de 14:00 - Salida hasta 12:00

En las instalaciones

Aparcamiento
Restaurante
Hotel accesible en silla de ruedas
Wifi
Desayuno
Salas de reunión

RESTAURANT

Comience bien la mañana con nuestro abundante desayuno inglés o continental. Disfrute también de nuestra increíble selección de hamburguesas, filetes, ensaladas y deliciosos postres.

Valoraciones de nuestros huéspedes

Great place and amazing staff

JulieBastick1956 Con amigos - 13/02/2023 Valoración certificada de TripAdvisor

Amazing hotel, friendly staff and have no time for idiots from YouTube. Definitely will be staying here again when possible. Keep up the amazing work to all staff. The breakfasts were delicious and Definitely worth coming just for that....

An apology would be nice...

TripEnthusiast99 En pareja - 10/12/2022 Valoración certificada de TripAdvisor

I would never stay here again. I am writing this review more than a month after my stay. I wasn't originally going to write a review but I'm still disappointed over this experience. We arrived to check in and were told that there was a technological fault meaning that nobody could be checked into their room. This wasn't the staff's fault of course I understood that. We had a party to go to and called hours later only to find out the check in system hadn't started working again until after 8pm! Again, not the hotel staff's fault. The issue was we were not once offered an apology. I requested a late check out (when we finally checked in at 1am), which we were given thankfully, but given with hesitation. Nobody was even at the reception desk for hours in the morning! A simple sorry would have been the bare minimum for this situation. It caused us a lot of hassle, including not being able to shower before the party in a room we had paid for and ending up bothering our friends as we had to show up to their house early. It's a shame as the hotel and rooms are nice, but the service is lacking.

AVOID AT ALL COSTS

GingerLad11 20/11/2022 Valoración certificada de TripAdvisor

Absolutely ridiculous!!! Booked in the hotel has closed down drive all the way there for the hotel to be closed. No information given to us no real contact number to get through to someone as they palm you off with a mobile number that doesn’t go through to. What a rip off! Give us our money back now! We wasn’t informed at all over the hotel shutting down. I’d also rate lower than a 1 star if it was possible. We were told a manager should of let us know but going by other reviews the manager can’t even be arsed to don his job

Good Evening GingerLad11, While I appreciate your fustrations, this closure was totally unexpected, and for a point of clarity, the hotel has not closed down. We have uncovered some emergency structural works that need to be resolved before we can re-open to the public. As your booking was not direct with the hotel and through a 3rd party, we informed your travel agent, whos responsibility it is to contact yourself. When booking through a 3rd party, we do not get your contact details, they remain with the booking site used when making a reservation, hence why we have to contact them first. As you can imagine, outbooking and dealing with changes to reservations for the rest of the calender year is a massive operation, and staff are on site dealing with reservations and ensuring the site is manned for security purposes. While staff are working their hardest, they also expect respect, and from what I understand, this was not shown by yourself. We are not sure what 'other reviews' you are mentioning, as the our current general manager, responds to all guest issues, and those that are esculated are dealt with quickly.

Shocking

davidrH7181QO En solitario - 19/11/2022 Valoración certificada de TripAdvisor

Booked, confirmed with reservation number, money taken out of my account, accor member.... after 4 hour drive from London arrive at hotel to find it is closed for refurbishment... now had to book premier in at extra cost for accommodation and travel. ... give me my money back you messed up. Star rating -10 . Loyalty member its a joke

Good evening davidrH7181QO, I am very sorry that Accor didnt contact you regarding your reservation. We informed them on the 13th of November that we would be closing due to unexpected work found during the current renovations. If you can send me a screenshot of your bank statement with the money leaving your account, and your reservation details, I will raise the refund request with our finance team. Please send your email to reception@hotelcastleford.com FAO Chris. Once again please accept my apologies.

Rubbish

Colin B 13/11/2022 Valoración certificada de TripAdvisor

Went for a afternoon teas on Sunday with a groupon voucher the food was not great they had only to stands to put food on and they was in use on the next table the staff was never there for us to ask for anything so had to get our own knifes and servers nobody came to ask if we needed anything There was 3 staff on and only six people in . Hotel only been open six months and if they don’t get there finger out and sort it won’t belong before it shuts won’t be back

Good evening 804colinb, I am dissapointed to hear that you didnt have a fantastic experience with us. We have ordered more afternoon tea stands for busy periods like you experienced, it did prove a very popular day! There were plenty of staff in the hotel, and your table was preset prior to arrival. I personally checked you were ok, and brought each plate out seperatly to avoid your table being too crowded. It is correct we have been opened six months, however 4 months of that 6, we have been closed for refurbishment. I do hope you give us another chance to prove the changes that will be made moving forward.

En colaboración con TripAdvisor