Nota de clientes de Avis (Clasificación de ALL) 4.3/5 103 opiniones
Nuestras habitaciones, acogedoras y modernas, con una cómoda cama y un baño funcional, tienen todo lo que necesita para disfrutar de una estancia agradable.
Página de
ibis Wakefield East-Castleford
Pioneer Way, Castleford
WF105TG WAKEFIELD
Reino Unido
GPS:53.712381, -1.387118
Correo electrónico de contacto
Página de
Salida a la autopista
Acceso: 1.13 km / 0.7 mi 15 min walk / 3 min drive
Estación del ferrocarril
Acceso: 3.22 km / 2 mi 40 min walk / 7 min drive
Estación del ferrocarril
Acceso: 3.22 km / 2 mi 40 min walk / 7 min drive
Transbordadores
Acceso: 5.95 km / 3.7 mi 1 hrs 14 min walk / 10 min drive
Helipuerto / Aeródromo
Acceso: 11.1 km / 6.9 mi 1 hrs 18 min walk / 14 min drive
Registro a partir de - Salida hasta
Comience bien la mañana con nuestro abundante desayuno inglés o continental. Disfrute también de nuestra increíble selección de hamburguesas, filetes, ensaladas y deliciosos postres.
Foto no contractual
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Valoraciones de nuestros huéspedes
Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros
Más informaciónGreat place and amazing staff
Nota de Tripadvisor 5.0/5
JulieBastick1956 Con amigos - Valoración certificada de TripAdvisor
An apology would be nice...
Nota de Tripadvisor 2.0/5
TripEnthusiast99 En pareja - Valoración certificada de TripAdvisor
AVOID AT ALL COSTS
Nota de Tripadvisor 1.0/5
GingerLad11 Valoración certificada de TripAdvisor
Good Evening GingerLad11, While I appreciate your fustrations, this closure was totally unexpected, and for a point of clarity, the hotel has not closed down. We have uncovered some emergency structural works that need to be resolved before we can re-open to the public. As your booking was not direct with the hotel and through a 3rd party, we informed your travel agent, whos responsibility it is to contact yourself. When booking through a 3rd party, we do not get your contact details, they remain with the booking site used when making a reservation, hence why we have to contact them first. As you can imagine, outbooking and dealing with changes to reservations for the rest of the calender year is a massive operation, and staff are on site dealing with reservations and ensuring the site is manned for security purposes. While staff are working their hardest, they also expect respect, and from what I understand, this was not shown by yourself. We are not sure what 'other reviews' you are mentioning, as the our current general manager, responds to all guest issues, and those that are esculated are dealt with quickly.
Shocking
Nota de Tripadvisor 1.0/5
davidrH7181QO En solitario - Valoración certificada de TripAdvisor
Good evening davidrH7181QO, I am very sorry that Accor didnt contact you regarding your reservation. We informed them on the 13th of November that we would be closing due to unexpected work found during the current renovations. If you can send me a screenshot of your bank statement with the money leaving your account, and your reservation details, I will raise the refund request with our finance team. Please send your email to reception@hotelcastleford.com FAO Chris. Once again please accept my apologies.
Rubbish
Nota de Tripadvisor 1.0/5
Colin B Valoración certificada de TripAdvisor
Good evening 804colinb, I am dissapointed to hear that you didnt have a fantastic experience with us. We have ordered more afternoon tea stands for busy periods like you experienced, it did prove a very popular day! There were plenty of staff in the hotel, and your table was preset prior to arrival. I personally checked you were ok, and brought each plate out seperatly to avoid your table being too crowded. It is correct we have been opened six months, however 4 months of that 6, we have been closed for refurbishment. I do hope you give us another chance to prove the changes that will be made moving forward.
En colaboración con TripAdvisor
Precio base por una noche para 1 persona en la categoría de habitación cercana al precio, servicios adicionales y desayuno no incluidos. Se corresponde con el precio público más bajo con todos los impuestos incluidos (IVA e impuesto turístico) para el alojamiento en cuestión, que se encuentra en el sitio web https://all.accor.com/ hoy, para una estancia de una noche en los próximos 20 días. Varía en función del periodo y la disponibilidad. El precio solo está garantizado en el momento de la reserva. Todas las reservas (en el extranjero) se abonarán en la moneda del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado en el momento de realizar la reserva en dicha moneda. Le proporcionaremos una estimación de la conversión a su moneda, pero esta opción no es vinculante. En el momento del pago, su banco puede cobrarle comisiones bancarias o cargos por cambio de divisas.
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