メルキュールマンチェスターピカデリーホテル 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.7/5 919 件のレビュー

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Portland Street, M1 4PH マンチェスター, イギリス

説明

ホテルのその他の情報

  • Wedding facilities capable of accommodating 800 guests

  • Walking distance to Manchester Picadilly Station

  • Within walking-distance of Manchester Arena

  • Nearby the famous Arndale shopping Centre

当ホテルの客室

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ホテル所在地

メルキュールマンチェスターピカデリーホテル

Portland Street
M1 4PH マンチェスター
イギリス

GPS:53.479874, -2.237445

電話番号
ファックス +44 161 388 0915

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

LEVEL 3 LOUNGE AND RESTAURANT

This individually styled restaurant offers a wide selection of internationally inspired dishes. These range from quick snacks to three course meals and are complemented by a range of fine wines from around the world.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.7/5  919 件のレビュー

トリップアドバイザーの評価  3.5/5  4,901 件のレビュー

Excellent stay

トリップアドバイザーの評価 5.0/5

Durbs Couples - トリップアドバイザー認証口コミ

We stayed for one night at the hotel and had a fab time exploring Manchester. The welcome from Ian and his colleague at reception (a New Zealander x South African) was warm and friendly. All the staff we came into contact with were lovely! Our room was spacious and very comfortable providing everything we needed. Breakfast in the morning was plentiful and hot! The location cannot be beat!! Right in the heart of the city next to Piccadilly Gardens and perfect to explore the city from! We certainly clocked up the steps! Plus at this time of year it is on the doorstep of the Xmas market. It was a lovely stay made even better by a wonderfully friendly team! Look forward to returning!

Thank you for your wonderful feedback! We’re thrilled to hear you had such a fantastic time exploring Manchester and that our team, especially Ian and his colleague, helped make your stay memorable. We’ll be sure to pass on your kind words to them! 😊 It’s great to know you found your room spacious and comfortable, and that you enjoyed our plentiful, hot breakfast. We’re also delighted that our central location made it easy for you to explore the city and experience the festive charm of the Christmas markets! 🎄✨ Your kind words mean so much to our team, and we can’t wait to welcome you back for another memorable stay in Manchester. See you soon!

Amazing hotel, Amazing staff & Amazing location. 100 % recommend.

トリップアドバイザーの評価 5.0/5

Woodgate-00 トリップアドバイザー認証口コミ

What a wonderful weekend we have just had at the Mercure hotel. Myself, my sister, my daughter & my mother decided to spend quality time together in Manchester. We were welcomed on check in by Darryn and as we had quite a long journey, we decided to sit in the reception area before going to our rooms. The reception manager, Ian, came over to welcome us with a welcome drink and he was so friendly, funny and accommodating. Throughout our weekend, he ensured that we were happy with our stay each time we walked through the reception area. We went to the hotel bar in the evening and the bar staff were also really friendly and accommodating. Our rooms which were on the 7th floor were extremely clean, very spacious and very comfortable. Our weekend staying in the Mercure Hotel was fantastic and we could not fault it at all. A big shout out especially to the reception manager, Ian, it is obvious he is so passionate about his job, his team and most of all his customers. We recommend this hotel 100% and we will definitely be returning again soon. Thank you from the Woodgates 😁

Thank you so much for sharing your wonderful experience! It’s heartwarming to hear that your special weekend with family was made even more memorable by the fantastic service at the Mercure Hotel. Darryn's warm welcome, Ian's exceptional hospitality, and the friendly bar staff clearly made a lasting impression. We're thrilled that you enjoyed your clean, spacious, and comfortable rooms and that every aspect of your stay exceeded expectations. It’s clear that the team, especially Ian, takes great pride in ensuring guests feel valued and cared for. Thank you, Woodgate family, for your glowing recommendation! We can't wait to welcome you back for another fantastic stay. 😊

Good overall stay

トリップアドバイザーの評価 4.0/5

Traveller20333 トリップアドバイザー認証口コミ

Having read the reviews I wasn't looking forward to my stay however I was checked in by Deep who was very friendly and explained all the arrangements in place for me and location of my room and restaurant etc in great detail, in fact all the staff I came across from reception to the bar and restaurant area were fantastic, very friendly and warm towards me. I was given a room on the 12th floor with fantastic views across the city facing away from Piccadilly gardens, very little noise from outside though I found the window could use replacing. I believe my room had been refurbished but some fixtures and fittings could use updating such as the shower head as the water pressure wasn't great and the ceiling was quite low for a tall person using the shower. The bed and room in general was very comfortable with good amenities however no plug next to the bed was a little annoying. The worst part about the room is the lack of insulation as you could hear your room neighbours coming back late and having a conversation through the wall whilst trying to sleep! I dined in and had breakfast, the food choices and quality was good and I enjoyed it with a 241 cocktail offer overlooking the city. I appreciated there was a pool table at the bar too and the restaurant was very quiet so no service issues at all. Staff were very attentive and chatty which made the stay a pleasant experience. Would return again provided I had a similar room, if they could make some tweaks to the rooms it would really improve the experience.

Thank you for taking the time to share your detailed feedback. We're delighted to hear that Deep and the rest of our staff made your stay welcoming and enjoyable. It’s great that you appreciated the room’s city view, the comfort of the bed, and the attentive service in both the restaurant and bar areas. We're glad the breakfast and cocktail offerings added to your experience! We also value your constructive comments regarding room improvements, such as the window insulation, shower updates, and plug placements. These insights are invaluable as we continue making enhancements to our facilities to improve guest comfort. We look forward to welcoming you back soon and providing an even better experience!

Not a 4* hotel.

トリップアドバイザーの評価 3.0/5

H3915CXstefaniel トリップアドバイザー認証口コミ

Great location and all the staff were welcoming. Beautiful chandeliers in the function room. Attended a large event of approx 250 people. Only 3 bar staff on first night so wait for drinks was long. We had curry and rice for lunch, then the evening meal and lunch again the next day. Staff couldn’t keep up with the numbers and kept running out of food. Not enough seating in bar/restaurant so people were standing to eat. No sugar in my room and paintwork was damaged in many places. The rooms looked tired. Used glasses and mugs didn’t get replaced and no sugar or coffee added to room after asking. Was a hotel member so a free drink supplied at bar. Did not feel anything like a 4* hotel.

It sounds like there were some organizational and maintenance challenges that detracted from your overall experience, despite the hotel’s positive location and welcoming staff. Large events can sometimes stretch a venue's resources, and it’s unfortunate that these issues affected your stay. Providing feedback to the hotel, especially on aspects like room upkeep, bar staffing, and dining logistics, can be helpful for improving guest experiences in the future. Thank you for sharing these insights, and hopefully, your next stay meets higher expectations.

City Break

トリップアドバイザーの評価 4.0/5

samlM1709DL トリップアドバイザー認証口コミ

We stayed here for the weekend as the hotel were hosting an event with Ryan Giggs and Paul Scholes. The event itself was excellent and we stayed here as it was convenient to do so The location is excellent, a stones throw away from the nearest tram stop. The facilities were good, nice big room with a good size bathroom. Only negative was the amount of tea bags they provide - could have had a few more We had a drink in the upstairs bar and the view was great- definitely get a window seat! Mikey was very attentive and made us feel welcome

Thank you for your review! We're thrilled to hear that you enjoyed the Ryan Giggs and Paul Scholes event and found the location convenient. It’s great that you were pleased with the facilities, especially the room and bathroom size. I appreciate your feedback on the tea bags—we’ll keep that in mind for future improvements. I’ll also pass along your kind words to Mikey; he’ll be happy to know he made you feel welcome. We hope to see you again soon!

との提携 TripAdvisor

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