Mercure Manchester Norton Grange Hotel & Spa 4 つ星

Name: Mercure Manchester Norton Grange | 4 Star Hotel - ALL
Address: Manchester Road, Castleton, ROCHDALE, OL11 2XZ, GB
Telephone: +441706630788
Rating: 4.2

お客さまの声 (確認済みレビューアコーホテルズ) 4.2/5 378 件のレビュー

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Manchester Road, Castleton, OL11 2XZ ROCHDALE, United Kingdom

Mercure Manchester Norton Grange Hotel & Spa

地元で本物の経験を楽しみたい、そんなあなたへ

The 4-star Mercure Manchester Norton Grange Hotel and Spa is set amongst tranquil countryside within its own beautiful landscaped gardens. Situated just eight miles from the city centre, this hotel is perfect for weekend breaks, shopping days and business stopovers. Enjoy a carefully prepared meal in the elegant Pickwick Bar & Restaurant. Privilege rooms are available to complete any special stay, offering robes, slippers and luxury toiletries.

The hotel boasts 11 versatile function rooms which can accommodate up to 220 guests; ideal for conferences, weddings and more. Relax and recharge in the spa, or enjoy a round of golf at Manchester Golf Course, conveniently located opposite the hotel. In addition to this, the hotel is located just minutes away from transport links into the city centre, and is less than a mile in distance from the M62. Guests will be pleased to have access to the city from this tranquil and comfortable hotel.

Set on the edge of the Pennine Hills near Manchester, the hotels blends country charm with modern comfort. Enjoy elegant rooms, fine dining, a luxury spa and warm hospitality-ideal for getaways and business trips.
Rama Arimilly,
General Manager

Rama Arimilly ホテル経営

We would like to inform you that the hotel will be hosting events on most weekends, during which loud music may be played until 1:30 AM. Please be aware that a completely noise-free environment cannot be guaranteed during these times. As such, the hotel will not provide compensation for any complaints related to music from these events. We sincerely apologize for any inconvenience this may cause. Additionally, please note that the hotel will be implementing a 3:00 PM check-in time, from 1st of February 25

ホテルのその他の情報

An ALLSAFE Certified Hotel.
In-house bar & restaurant serving authentic local dishes
Wedding facilities capable of accommodating 220 guests
On-site swimming pool, jacuzzi, sauna and gym facilities
Situated eight miles from Manchester city centre

当ホテルの客室

客室

Standard Room with 1 double bed

2 人/最大
12 m² / 129 sq ft

寝具 1 x ダブルベッド
ビュー: 街側

最小 95.87 € 82.77 GBP Note

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客室

Privilege Room with 1 King Size Bed

2 人/最大
12 m² / 129 sq ft

寝具 1 x クイーンサイズベッド

最小 117.21 € 101.2 GBP Note

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客室

Family Room for 3 with 1 Double Bed and 1 Pull-out Single Bed

3 人/最大
12 m² / 129 sq ft

寝具 1 x シングルソファベッドと 1 x ダブルベッド
ビュー: 街側

最小 199.26 € 172.04 GBP Note

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客室

Family Room for 4 with 1 Double Bed and 1 Sofa Bed

4 人/最大
12 m² / 129 sq ft

寝具 1 x クイーンサイズベッドと 1 x ダブルソファベッド
ビュー: 街側

最小 209.92 € 181.24 GBP Note

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客室

Classic Twin Room with 2 Single Beds

2 人/最大

寝具 2 x シングルベッド2台
ビュー: 中庭側

最小 94.84 € 81.88 GBP Note

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ホテル所在地

Mercure Manchester Norton Grange Hotel & Spa

Manchester Road, Castleton
OL11 2XZ ROCHDALE
United Kingdom

GPS:53.581386, -2.175206

+44 1706 630788

+44 1706 516781

ROCHDALE

Railway station

アクセス: 5 km / 3.11 mi 25 min walk / 9 min drive

MANCHESTER VICTORIA

Railway station

アクセス: 16.3 km / 10.13 mi 22 min drive

MANCHESTER PICADILLY

Railway station

アクセス: 16.3 km / 10.13 mi 22 min drive

PENNINE HILLS

Other attractions

アクセス: 100 m / 0.06 mi 30 min walk / 15 min drive

Fusilier Museum

Art and Culture

アクセス: 11.91 km / 7.4 mi 19 min drive

URBIS

Museums

アクセス: 19.31 km / 12 mi 20 min drive

M.E.N.

Entertainment centre

アクセス: 19.31 km / 12 mi 20 min drive

Legoland Discovery

Tourist attraction

アクセス: 38.62 km / 24 mi 24 min drive

Go Ape

Tourist attraction

アクセス: 42.16 km / 26.2 mi 35 min drive

TRAFFORD CENTRE

Shopping centre/mall

アクセス: 16.09 km / 10 mi 20 min drive

ホテルサービス

チェックインは15:00からです - チェックアウトは12:00です

敷地内

プール
ペット不可
レストラン
車椅子でのご利用に対応
フィットネスセンター
Wifi
朝食
バー
会議室
ルームサービス

PICKWICK RESTAURANT & BAR

Discover flavors at the Pickwick Restaurant & Bar servings fresh, local dishes, fine wines, and a cozy ambiance. We proudly serve Starbucks.

ミーティングとイベント

ミーティングルームの数: 12
最大の部屋の表面: 170 m² / 1829.863 sq ft
最大着席数: 250
宴会の最大収容人数: 200

詳細

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビューアコーホテルズ 4.2/5 378 件のレビュー

トリップアドバイザーの評価 4.0/5 2,302 件のレビュー

Good hotel spoiled by parking managed by Parking Eye

Voyager47658206340 2025/08/16 トリップアドバイザー認証口コミ

I visited friends who were staying at the hotel and had lunch there. We were also checking out the hotel as a possible wedding venue. The service was a little slow but the food was ok. The poor part was being charged £100 by Parking Eye to park. I sent my receipt as proof of eating there but they refused to waive it. U fortunately this has ruled it out as a wedding venue as I don’t want any of my guests to have the same experience.

Dear Guest, Thank you for this feedback. There are over 20 A1 signs advising all patrons to register your car reg at the reception. Looks like all these signs were overseen. Regards Rama Arimilly General Manager

Spa desperately Needs some TLC and maintenance

Alex R 2025/08/15 トリップアドバイザー認証口コミ

Spa facilities seem to be poorly maintained, several lockers were taped off. Over half the female showers were out of order with ceiling exposed. One of the hairdryers had a piece of paper stuck to it stating outnof order. The cleaners need to check the towel/robe disposal more regularly it was piled really high. Everything is visibly clean at a glance but when you're sitting in the hot tub you start to notice the embedded layers of grime and broken tiles. Really needs a deep clean and some maintenance. I've been before and previously had a great experience but been disappointed this time. In the hot tub there used to be thick curtain dividers to prevent a draft into the spa and keep the heat in but this was no longer there and the whole sauna area was breezy and cool. The saunas themselves were lovely and hot.

Dear Alex, Thank you for sharing your feedback following your recent spa visit. I’m truly sorry to hear that your experience did not meet the high standards we aim to provide, especially as you’ve previously enjoyed your time with us. We take your comments regarding maintenance and cleanliness very seriously. Please be assured that we are already reviewing our spa facilities, including lockers, showers, and the hot tub area, to address the issues you’ve highlighted. Regular deep cleaning and maintenance are key priorities for us, and your observations will help us improve both our processes and guest experience. I’m glad to know you enjoyed the sauna itself, and I sincerely hope you will consider visiting us again so we can restore your confidence in the spa. Kind regards, Rama Arimilly General Manager

Leanne & Adrian 02/08/25

Leanne C 2025/08/12 トリップアドバイザー認証口コミ

We couldn't of asked for a better wedding day,the flow of the day was fantastic,charlotte as right beside us all the way though our experience,we had out own decor amd charlotte made sure everything was perfect,the food was really nice considering different meals,charlotte and Rama even helped me with my wedding dress the morning of the wedding,we so grateful to you all,thank you for making outlr day so perfect

Dear Leanne & Adrian, Congratulations once again on your wedding! 🎉💍 It was truly an honour for us to host such a special day for you both. I’m delighted to hear that everything flowed so smoothly and that Charlotte was by your side throughout to make sure every detail was perfect. It was a joy for myself and the team to support you on the morning of your big day, and I’m so pleased you enjoyed the food and service. Thank you for trusting us with such an important occasion. we’re so grateful for your kind words. On behalf of the entire Norton Grange team, we wish you a lifetime of happiness together and hope to welcome you back soon to celebrate many more milestones. 💕 Warm regards, Rama Arimilly General Manager

Ladies pampering day

I8149SGcathyc 2025/08/12 トリップアドバイザー認証口コミ

Dear Cathy, Thank you so much for choosing Norton Grange for your pampering day with friends. We’re delighted you all enjoyed a relaxing time together and that our team helped make it so special. It’s wonderful to hear that Humma at reception and Nicola in the restaurant made such a positive impression with their friendliness and excellent service. I will be sure to share your kind words with them, along with our housekeeping team who take pride in keeping everything spotless and comfortable. We’re so pleased you felt well looked after and enjoyed both the spa and the food. We look forward to welcoming you and your friends back for another relaxing visit very soon. Warm regards, Rama Arimilly General Manager

Nice hotel. But needs some tweaks

Kirsty M Friends getaway - 2025/08/09 トリップアドバイザー認証口コミ

Nice looking hotel but I would say needs to be upgraded in some places. Room: The room looked lovely and very spacious. It was me and my sisters that stayed over as a girls night. The beds however were not very comfortable at all. The pull out or fold out beds were horrible to sleep on and the double bed was the same. The mattress need to be upgraded as we all woke up very sore. The bathroom was massive with a separate bath and shower however the water was not very hot at all. Flushing was also an issue even if you did the longer flush. They where 3 plug sockets on near on of the fold out beds and the other two by the desk one was being used by the fridge the other was free. But for a family room that’s not a lot of plug sockets. Restaurant: We ate in the restaurant and I would say the prices don’t live up to what you get. The pizza wasn’t great for the £15.50 price tag and we have to get one of the meals refunded. If you want to be served you might have to wait a while there were two members of staff and they weren’t very quick. And I believe one was also going room service as well. More staff or an extra toll would be handy. Standing in a queue with two people in front of you shouldn’t take 10 minutes. I would also recommend that they seat people as we was a three and had to sit at two tables that we pushed together while a few single people where sat at tables for 4. We didn’t use the spa as it wasn’t clear that we could use the spa facility if we booked a room we thought we woukd have to book this separately. The nicest member of staff we spoke to was at check in. The service on the way out we wasn’t even asked if we enjoyed our stay we just got a bye. We would stay again if the beds were a lot better and to try out the spa. But say to say the staff and the food wouldn’t bring us back. If we had the time we would have ventured out rather than eating there again.

Dear Kirsty, Thank you for taking time to share your feedback further to your recent visit here with us at Mercure Norton Grange Hotel & Spa. It’s always nice to receive constructive feedback, as it is only by receiving such information from guests, such as yourself, that we are better able to see where we stand in certain areas and what improvements we can make to further satisfy any requirements that you may have. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. we will certainly work on all areas of improvement you listed your feedback. Hope this one odd experience will not deter you returning back to us. We look forward to welcome you back in the near future. Best Regards Rama Arimilly. General Manager

との提携 TripAdvisor

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154 件のレビュー 9.2/10 ロケーション
584 件のレビュー 6.8/10 客室
553 件のレビュー 8.3/10 サービス
9 件のレビュー 2.4/10 インターネット
319 件のレビュー 8.7/10 ウェルネス・温泉エリア
225 件のレビュー 6.8/10 清潔さ
190 件のレビュー 7.8/10 朝食
75 件のレビュー 8.8/10 プール

23 件のレビュー 9.3/10 ロケーション
105 件のレビュー 7.1/10 客室
116 件のレビュー 8.1/10 サービス
63 件のレビュー 8.4/10 ウェルネス・温泉エリア
47 件のレビュー 7/10 清潔さ
29 件のレビュー 8.2/10 朝食
26 件のレビュー 6.3/10 雰囲気
14 件のレビュー 8.4/10 プール

13 件のレビュー 9/10 ロケーション
60 件のレビュー 6.2/10 客室
66 件のレビュー 8.1/10 サービス
30 件のレビュー 8.7/10 ウェルネス・温泉エリア
26 件のレビュー 6.6/10 清潔さ
15 件のレビュー 7.7/10 朝食
10 件のレビュー 6.1/10 雰囲気
7 件のレビュー 8.8/10 プール

9 件のレビュー 9.2/10 ロケーション
39 件のレビュー 5.5/10 客室
49 件のレビュー 8.7/10 サービス
19 件のレビュー 7/10 清潔さ
16 件のレビュー 5.6/10 快適さ
14 件のレビュー 8.9/10 ウェルネス・温泉エリア
10 件のレビュー 7.7/10 朝食
10 件のレビュー 6.1/10 雰囲気

5 件のレビュー 9.3/10 ロケーション
22 件のレビュー 6.6/10 客室
15 件のレビュー 8.4/10 サービス
10 件のレビュー 6.5/10 快適さ
7 件のレビュー 6.9/10 清潔さ
6 件のレビュー 8.8/10 ウェルネス・温泉エリア

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