Mercure Manchester Piccadilly Hotel 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 3.7/5 1,021 أراء

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Mercure Manchester Piccadilly Hotel - Image 1
Mercure Manchester Piccadilly Hotel - Image 2
Mercure Manchester Piccadilly Hotel - Image 3
Mercure Manchester Piccadilly Hotel - Image 4
Portland Street, M1 4PH MANCHESTER, United Kingdom

الوصف

خدمات الفندق الإضافية

  • Wedding facilities capable of accommodating 800 guests

  • Walking distance to Manchester Picadilly Station

  • Within walking-distance of Manchester Arena

  • Nearby the famous Arndale shopping Centre

الإقامات المتوفرة لدينا

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موقع الفندق

Mercure Manchester Piccadilly Hotel

Portland Street
M1 4PH MANCHESTER
United Kingdom

نظام تحديد المواقع العالمي (GPS):53.479874, -2.237445

الهاتف
فاكس +44 161 388 0915

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف
قرب الفندق
  • موقف

LEVEL 3 LOUNGE AND RESTAURANT

This individually styled restaurant offers a wide selection of internationally inspired dishes. These range from quick snacks to three course meals and are complemented by a range of fine wines from around the world.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  3.7/5  1,021 أراء

تقييم TripAdvisor  3.5/5  4,953 أراء

Excellent as usual!

ملاحظة Tripadvisor 5.0/5

slipmat تقييم TripAdvisor المعتمد

Excellent one night stay. Easy check in, very clean room and a perfect breakfast. Staff as excellent as always. We have used this hotel many times and have never been disappointed. Will be returning soon. The bar is also very good. We have not eaten here but the menu looks very nice.

Disappointing stay

ملاحظة Tripadvisor 1.0/5

Stay20469403368 العائلات - تقييم TripAdvisor المعتمد

I checked into the hotel on 24th May for two nights but my promised upgrade to Privilege Rooms were not available to me. I found out was given 5 Classic Rooms only after getting the keycard to the rooms. I have had emails and phone calls to confirm this upgraded reservation yet the hotel has failed to uphold their promise. The reception in the hotel said there are no Privilege Rooms available at all to give me. How can this be possible when the reservation has been confirmed? Please read through all my emails from the beginning when I spoke to Amal on the phone till the last communication with John. The heating or aircon is non existence. The phone does not work and cannot speak to reception without having to go down. many TV channels has no signal. The WiFi is absolutely horrendous unless you go into the toilet. The USB charging port by the bedside lamp does not work at all and you have to charge away from your bed. I should be given a refund for services not rendered. I am extremely disappointed. Please advise why was my reservation not honoured.

Thank you for taking the time to share your feedback following your recent stay with us. We are very sorry to hear about your disappointing experience and sincerely apologise for the inconvenience caused. Please be assured that we take your concerns seriously, and we are currently conducting a full investigation into the issues raised — including your reservation for Privilege Rooms and the condition of the facilities provided. It is particularly concerning to hear that your confirmed upgrade was not honoured and that communication prior to your arrival, including with Amal and John, did not result in the experience you expected or deserved. We are thoroughly reviewing the reservation history and internal communications to understand where the breakdown occurred. We also regret the inconvenience caused by the room’s maintenance issues, including the heating/air conditioning, TV signal, phone, USB charging port, and Wi-Fi quality. This does not reflect the standards we aim to uphold, and your feedback has been forwarded to our maintenance and operations teams for immediate attention. We understand your frustration and the impact this had on your stay. Once our investigation is complete, a member of our management team will contact you directly to discuss the matter further and offer an appropriate resolution. Thank you again for bringing this to our attention. We value your feedback and your patience as we work to address and resolve these concerns.

Amazing staff

ملاحظة Tripadvisor 5.0/5

Inspiration2915 العائلات - تقييم TripAdvisor المعتمد

4th time staying here now coming over with my son for matches , had an issue tonight with our lock , staff went above and beyond to fix this , to name them rukhsana , niam and Zohaib , to even offer us complimentary drinks even though the issue was our own fault , will definitely return again

Thank you so much for your kind words and for choosing to stay with us for the fourth time! We're delighted to hear that Rukhsana, Niam, and Zohaib were able to assist you so well—they’ll be thrilled to receive your praise. It's always a pleasure to welcome you and your son, and we look forward to seeing you again for your next visit!

Disappointing

ملاحظة Tripadvisor 1.0/5

jadhammond تقييم TripAdvisor المعتمد

Been here less than an hour and already regretting it. Be aware that whilst it says on tne site that there is parking, it is phenomenally expensive - it isn’t included. Reception staff are rude - had key thrust at me , total of four words spoken “I have your booking “ - had no idea of breakfast times, where it is served, whether there is a restaurant , where lifts are etc etc Go elsewhere if you can - no idea how this is rated as 4 stars , certainly not based on service

Thank you for your feedback. We're truly sorry to hear that your experience upon arrival did not meet expectations. This is not the level of service we aim to provide, and we will be addressing your concerns with the team. We appreciate you bringing this to our attention and regret that we fell short during your visit.

Not good enough

ملاحظة Tripadvisor 3.0/5

fuc06 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Room key cards constantly failing over 40 minutes up and down to reception one day not enough staff at the bar over half an hour wait not staffs fault management new there was a conference in the hotel and didn’t put on enough staff greed they would have made more profit if properly staffed rooms excellent

Thank you for your feedback. We're glad you enjoyed the room, but we're sorry to hear about the issues with your key cards and wait times at the bar. This isn’t the experience we aim to provide, and we’ll be addressing the concerns you’ve raised. We appreciate your comments and hope to welcome you back for a smoother stay.

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 2,291 أراء 9.5/10 الموقع
  • 3,552 أراء 5.1/10 الغرفة
  • 6,953 أراء 9.2/10 الخدمة
  • 243 أراء 2.1/10 إنترنت
  • 1,338 أراء 9/10 الإفطار
  • 1,320 أراء 4.5/10 مستوى الراحة
  • 1,258 أراء 5/10 مستوى النظافة
  • 1,183 أراء 9.3/10 مشروبات

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منشآتنا الأخرى القريبة

جميع فنادقنا في Manchester

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.