Mercure Bristol North the Grange Hotel bintang 4

Catatan tamu Avis (Peringkat ALL) 3.9/5 405 ulasan

Jaminan Harga
Terbaik
Mercure Bristol North the Grange Hotel - Image 1
Mercure Bristol North the Grange Hotel - Image 2
Mercure Bristol North the Grange Hotel - Image 3
Mercure Bristol North the Grange Hotel - Image 4
Old Gloucester Road, Northwoods, Winterbourne, BS36 1RP BRISTOL, United Kingdom

Deskripsi

Keistimewaan hotel

  • Set in 18 acres of landscaped gardens

  • Located 5 minutes from the M4, M5 & M32

  • Short drive to the city centre.

  • 7 Meeting rooms

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Lokasi hotel

Mercure Bristol North the Grange Hotel

Old Gloucester Road, Northwoods, Winterbourne
BS36 1RP BRISTOL
United Kingdom

GPS:51.539042, -2.523471

Telepon
Fax +44 161 388 0915

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

The Brasserie at The Grange

The Brasserie at The Grange offers a diverse collection of mouth watering dishes prepared using fresh ingredients and locally sourced produce. Choose from our selection of fine wines, or enjoy a gin, carefully paired with tonics or have a cocktail.

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Cari tahu selengkapnya

Peringkat ALL  3.9/5  405 ulasan

Peringkat TripAdvisor  3.5/5  1.300 ulasan

Critter ridden room

Catatan Tripadvisor 1.0/5

Julie J Ulasan TripAdvisor tersertifikasi

Critter ridden nightmare!! It’s not the first time I’ve experienced this and will definitely NOT be booking this hotel again! Fortunately hotel was fully booked so didn’t stay and will not return!! Felt sorry for the young receptionist who was told by her manager to check the room out with me. She did offer to get housekeeping to hoover and change the sheets but knew this wouldn’t make any difference. They were even crawling up the curtains. Such a shame as the building is in a lovely settling. Booked the Bristol Filton Travel Lodge instead and couldn’t get away quick enough.

Dear Julie, We’re very sorry to hear about your recent experience and appreciate you taking the time to share your feedback. This is certainly not the standard we aim to provide, and we completely understand your frustration and decision not to stay. Please accept our sincere apologies for the condition of the room you were shown. We are addressing this matter urgently with both our housekeeping and pest control teams to ensure it is fully resolved. We're also reviewing our internal response protocols to better support both guests and staff in situations like this. We’re truly sorry we didn’t meet your expectations, and while we regret that you won’t be returning, your feedback will help us improve moving forward. Kind Regards Mohammad Tabish Alam

Elite service!

Catatan Tripadvisor 5.0/5

Navigate09678472425 Couples - Ulasan TripAdvisor tersertifikasi

A fantastic experience at this hotel. Beautiful surroundings, quiet and peaceful. The food was delicious and reasonably priced. Staff were spectacular, paying particular attention to Jack in the restaurant and Alfie in the Bar. Would visit again!

Dear Jason, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a fantastic experience with us. It’s great to know you enjoyed the peaceful surroundings, delicious food, and attentive service. Jack and Alfie will be especially happy to hear they made such a positive impact on your stay! We’d love to welcome you back for another memorable visit. Kind Regards Mohammad Tabish Alam

Good value and great location.

Catatan Tripadvisor 5.0/5

Ian B Bisnis - Ulasan TripAdvisor tersertifikasi

Lovely grounds and gardens. Close to main intersections. Friendly staff Reasonable prices Bright bar area and lovely gardens to sit out in. Overall good value hotel. Rooms comfy slightly dated but very clean and tidy. I would come back for sure.

Dear Ian, Thank you for your detailed and kind review! We're delighted you enjoyed the gardens, bar area, and the overall comfort and value of your stay. It's great to hear our team made you feel welcome and that the cleanliness and atmosphere stood out. We appreciate your feedback about the rooms and are always working on improvements. We look forward to seeing you again soon! Kind Regards Mohammad Tabish Alam

A night stay at the Mercure

Catatan Tripadvisor 4.0/5

Mary C Ulasan TripAdvisor tersertifikasi

Impressive arrival - long winding drive to a beautiful house set in idyllic grounds. Greeted at reception by friendly, informative staff. Plentiful breakfast, help yourself buffet and set in a room with a view. Our room was clean and well presented. However, in my opinion bed and pillows were a little hard . For others it may suit them. Things the hotel may wish to consider - very creaky floorboards and lighting in the bathroom poor, especially when trying to do my makeup. Not the fault of the hotel but in the early hours we were disturbed by shouting with expletives and doors slamming. A shame because otherwise it was a lovely stay.

Dear Mary, Thank you so much for taking the time to share your experience. We're delighted to hear that you enjoyed the beautiful surroundings, warm welcome from our team, and the plentiful breakfast with scenic views. It’s always encouraging to know our guests appreciate the effort we put into creating a welcoming and comfortable atmosphere. We do regret to hear that some aspects of your stay fell short of expectations. Your comments regarding the firmness of the bed and pillows, the creaky floorboards, and the lighting in the bathroom are noted and will be shared with our maintenance and housekeeping teams for review. We truly value feedback like yours, as it helps us identify areas for improvement. We’re also very sorry about the noise disturbance during the night. While, as you mentioned, this was outside our control, we understand how disruptive it can be, and we will continue to do our best to ensure all guests enjoy a peaceful stay. We’re glad that, overall, you had a lovely visit, and we hope to welcome you back again in the future. Kind Regards Mohammad Tabish Alam

rooms great food poor quality

Catatan Tripadvisor 2.0/5

Neil S Ulasan TripAdvisor tersertifikasi

The hotel is dated and in need of decor but that you can live with and totally understand the rooms were spotlessly clean, but what i cant understand is why you would have a chef that really doesn't cook, the photos of the food looked great but sadly the reality is all frozen foods with no imagination, the menu looked tacky so wasn't surprised when the food arrived, such a real shame as it could be so much better. Prices were high for what you recieved.

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Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 366 ulasan 9.5/10 Lokasi
  • 757 ulasan 5.1/10 Kamar
  • 662 ulasan 8/10 Pelayanan
  • 24 ulasan 2.3/10 Internet
  • 382 ulasan 5.8/10 Fasilitas
  • 356 ulasan 7.9/10 Sarapan
  • 225 ulasan 4.3/10 Suasana
  • 192 ulasan 4.4/10 Kebersihan

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