Novotel Bristol Centre bintang 4

Catatan tamu Avis (Peringkat ALL) 4.3/5 1.330 ulasan

Novotel Bristol Centre - Image 1
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Deskripsi

Keistimewaan hotel

  • Large on site Car Park with Electric Car Charging Points (chargeable)

  • Play area with video games and table top football for the kids

  • Hotel Gym with Steam room and Sauna

  • Seven flexible, meeting rooms for your event

  • Close to Bristol Temple Meads Train Station

Akomodasi kami

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Lokasi hotel

Novotel Bristol Centre

Victoria Street
BS1 6HY BRISTOL
United Kingdom

GPS:51.450786, -2.586452

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

GOURMET BAR & RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

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Peringkat ALL  4.3/5  1.330 ulasan

Peringkat TripAdvisor  4.0/5  1.929 ulasan

Decent hotel

Catatan Tripadvisor 4.0/5

John19411105 Bisnis - Ulasan TripAdvisor tersertifikasi

Overall good. Hotel was clean, well appointed and in a convenient part of the city centre. I ate in the bar/restaurant and used the bar in the evening. Perfectly OK. Only gripe is that the hotel ran out of orange juice at breakfast one day. This can happen, although proper planning means it shouldn't with one of the most popular breakfast items. The real problem is that it did not get sorted in time for breakfast the next day. This is something a duty manager should deal with immediately.

Claustrophobic, clammy uncomfortable

Catatan Tripadvisor 2.0/5

Jaslin8911 Ulasan TripAdvisor tersertifikasi

I came here end of jan and it was great. 3rd floor comfy bed. Im currently back but on 4th floor and it’s terrible. Uncomfortable bed and pillows that hurt my neck and it’s soooo warm, windows open a tiny bit but it feels claustrophobic. The mini fridge makes things room temp. Nothing about this stay is good

Thank you for sharing your experience with us. We’re truly sorry to hear that your recent stay did not meet your expectations, especially after having a positive experience in January. We understand how important a comfortable bed, pillows, and a good room temperature are to ensure a restful stay, and we sincerely apologize for the discomfort you've experienced. We will certainly review the issues you've raised with the team, including the bed and temperature control in the room, to address them as soon as possible. Your feedback is invaluable in helping us improve, and we are truly sorry that we didn’t meet your expectations this time. If you’re open to it, we’d love to discuss your stay further to ensure we can make it right for you. We appreciate your patience and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

If wanting to sleep during typical nighttime hours, find somewhere else

Catatan Tripadvisor 2.0/5

Russell W Ulasan TripAdvisor tersertifikasi

Not good for a family stay. Pumped full of hen do’s, stag parties and to top it off a full 18year olds party crew, so noisy and although could argue hotel not responsible for guests, they are for not trying to organise some quieter areas. Bathroom is essentially part of the bedroom and saloon doors that don’t shut. May have just be unlucky but did stay multiple nights and pattern was the same

Thank you for taking the time to share your experience with us. We are genuinely sorry to hear that your stay did not meet your expectations, particularly with the noise and the layout of the room. We understand how important a peaceful and relaxing environment is, especially when traveling with family, and we sincerely apologize for the disruptions you experienced. We appreciate your feedback regarding the bathroom layout, and we will review this with our team as we continue to enhance our guest rooms. Additionally, we’ll look into how we can better manage noise levels and guest expectations in order to create a more comfortable experience for all our visitors. We truly value your input and hope to have the chance to welcome you back in the future, ensuring a quieter, more enjoyable stay.

Not worth the money

Catatan Tripadvisor 2.0/5

stevenr726 Ulasan TripAdvisor tersertifikasi

My wife and I were due to spend two nights in Bristol but ended up leaving after one mainly due to an awful night's sleep in a very uncomfortable bed. We might have stuck it out for one more night but we thought about the other issues: - tired and outdated room - overly firm mattress and pillows provided neck and back ache - TV that only half worked (some channels just didn't show) - lack of a proper door to the bathroom (two almost saloon doors that don't meet in the middle) - lukewarm shower even on highest temperature setting - no lift to parking level (it requires you to still go up or down steps, not great for heavy luggage) So we got out of there and went to stay up the road in Gloucester, having had a decent time in Bristol otherwise. It's a tired hotel that is in dire need of updating. The staff were friendly and helpful, and the breakfast was good, and even the location was ideal, but we barely slept and we think for the money it's very expensive for what you do get.

Thank you for taking the time to share such a thorough account of your experience with us. We're truly sorry to hear that your stay did not meet expectations and that you decided to leave early. We fully understand how important a good night's sleep is, and we regret that the bed and mattress, along with the other issues you encountered, impacted your comfort. Your comments regarding the outdated room, bathroom layout, TV issues, shower temperature, and parking accessibility are all extremely helpful, and we sincerely apologize for the inconvenience. Please rest assured that we take your feedback seriously and will be addressing these concerns with our maintenance and operations teams to improve the overall guest experience. We are pleased to hear that our staff were friendly and helpful, and that you enjoyed the breakfast and the location. However, we understand that these positives didn’t outweigh the discomfort you experienced, and we truly appreciate your feedback as it helps us to continue making improvements. We hope you’ll consider giving us another chance in the future, once we’ve made the necessary updates.

Clean and friendly

Catatan Tripadvisor 5.0/5

William B Ulasan TripAdvisor tersertifikasi

Great stay, very clean and friendly helpful staff. Breakfast was lovley with a wide selection. Hotel is in a great location close to city centre. Carpark is secure but quite tight. I would recommend a stay here. I would recommend a stay here.

Thank you for your wonderful feedback! We're delighted to hear that you had a great stay and appreciated our clean hotel, friendly staff, and lovely breakfast selection. It's also great to know that our central location was convenient for you. We appreciate your comments about the car park and understand that space can be a little tight. Your feedback is valuable, and we will keep it in mind as we strive to enhance our guests' experience. Thank you for recommending us—we look forward to welcoming you back soon!

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