格洛斯特波顿大厅美居酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 1,185 评论

保证最优惠房价
格洛斯特波顿大厅美居酒店 - Image 1
格洛斯特波顿大厅美居酒店 - Image 2
格洛斯特波顿大厅美居酒店 - Image 3
格洛斯特波顿大厅美居酒店 - Image 4
Bondend Lane, Upton St Leonards, GL4 8ED 格洛斯特, 英国

描述

酒店其他优惠

  • Grade II listed building with original features

  • 12 acres of parkland and lakes filled with local wildlife

  • Within three miles of Gloucester railway station

  • Wedding facilities which can accommodate 200 guests

我们的客房

酒店位置

格洛斯特波顿大厅美居酒店

Bondend Lane, Upton St Leonards
GL4 8ED 格洛斯特
英国

GPS:51.834147, -2.188742

电话
传真 +44 161 388 0915

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 健身中心
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

BRASSERIE AT BOWDEN

The hotel is friendly, professional team make sure dishes from the Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  1,185 评论

TripAdvisor 评级  4.0/5  1,626 评论

卓越奖 2024

Mixed reviews

Tripadvisor 评级 3.0/5

splat101 Couples - 经 TripAdvisor 认证的评论

We stayed here for my partner’s birthday. Room was lovely and big on the 4th floor. The bathroom is dated but I’m sure that will be refurbed at some point. Reception were helpful when asking for an extension lead due to a need for a medical device next to the bed. There were a few different events on in the hotel so we only had the option of a bar meal, food was very average but did the job although very over priced for a frozen pizza. The lounge area was nice but the furniture needs a good clean there are stains everywhere on the seating. Breakfast was tasty but sadly it was so busy the staff were literally on top of us waiting for us to finish. Myself and my partner hadn’t even finished our toast and pastry and they were taking our plates away. Either more training for the staff or add more tables to the lounge area. I had breakfast within 15 mins as they were taking our plates away rushing us. That was a huge disappointment for me. Would I stay again I’m really not sure!

Dear Splat101, Thank you for choosing to stay with us for your partner’s birthday celebration. We greatly appreciate you taking the time to share your experience, as feedback like yours helps us identify areas for improvement. We’re delighted to hear you enjoyed the spaciousness of your room and found our reception team helpful in accommodating your needs. However, we’re sorry to learn that other aspects of your stay fell short of your expectations. Regarding the bathroom, we are pleased to share that refurbishment plans are indeed in progress, and we aim to enhance the comfort and aesthetics of our rooms in the near future. We apologize for your experience with the bar meal and assure you that your comments about food quality and pricing have been shared with our kitchen team. Similarly, we have noted your concerns about the lounge furniture and will ensure a more rigorous cleaning schedule is implemented. We’re truly sorry that your breakfast experience left you feeling rushed. This is not the level of hospitality we strive to provide. Your feedback about staff training and seating arrangements has been shared with our Restaurant Team and Host. Kind regards Gavin & Team Mercure Gloucester Bowden Hall Hotel

Not a 4-star

Tripadvisor 评级 2.0/5

Getaway32824207777 商务住宿 - 经 TripAdvisor 认证的评论

This is one of the dirtiest hotels I’ve ever stayed in. There was hairs and yellow stains everywhere in the bathroom. Staff is lovely, breakfast was great, and there’s huge potential to make this place a 4-star, but it needs a lot of improvement.

Dear Getaway32824207777, Thank you for taking the time to share your feedback about your recent stay with us. While I’m pleased to hear that you enjoyed the service provided by our team and our breakfast offerings, I am deeply sorry that the cleanliness of your room fell far below the standard you should expect from us. I will address this with the new Housekeeping Team. Cleanliness is a priority for us, and I regret that we did not meet your expectations in this regard. I have immediately addressed your concerns with our housekeeping team to ensure such oversights do not occur again. We are also reviewing our training procedures to reinforce the high standards of cleanliness and hygiene we strive to maintain. Your kind words about our staff and breakfast, as well as your recognition of the hotel’s potential, mean a lot to us. We are committed to making improvements and ensuring our guests have a comfortable and pleasant experience. Please accept my sincere apologies for the inconvenience you experienced. If you’re open to it, I would greatly appreciate the opportunity to welcome you back in the future to provide you with the high-quality stay you deserve. I would be happy to personally oversee your booking and ensure your experience is flawless. Feel free to reach out to me directly. Warm regards, Gavin Jones General Manager

Fantastic Christmas Event

Tripadvisor 评级 5.0/5

Wendi I 经 TripAdvisor 认证的评论

Attended our Christmas party at the Bowden again, with 130 of us at the event - everything was amazing from the check in process, to the food and music at the event. The breakfast next morning was again to a high standard and the checkout process seamless. We have already booked our event for 2025, knowing that the high standard will be kept Thank you Bowden

Dear 247 Wendii, Thank you so much for sharing your delightful feedback about your recent stay with us . We are thrilled to hear that you had an excellent experience and that everything from check-in to checkout exceeded your expectations. It’s wonderful to know that you enjoyed the Christmas party, especially the food and music, and that our team was able to make your stay memorable. We’re also pleased that you found our breakfast to be of a high standard and the checkout process seamless. Your kind words are a testament to the hard work and dedication of our team, and I will be sure to share your feedback with them—it will mean so much. We look forward to welcoming you back to the hotel soon for more exceptional experiences in the future. Warm Regards Gavin & Team Mercure Gloucester Bowden Hall Hotel

Superb Hotel

Tripadvisor 评级 5.0/5

Chris C Friends getaway - 经 TripAdvisor 认证的评论

As to be expected, Gavin and his team at Mercure Gloucester Bowden Hall Hotel were faultless! The room was well equipped and spotless, and the bed was extremely comfortable….. the only downside was we were inly staying for the one night! We were lucky enough to be able to book one of the beautiful Lakeside Pods for dinner…..what an experience! A must do for anyone staying. The food was delicious and the service was exceptional. I cannot wait for a return visit to this beautiful hotel.

Dear Chris Thank you so much for your glowing review and for taking the time to share your experience with us at Mercure Gloucester Bowden Hall Hotel. I and the entire team are thrilled to hear that we could contribute to making your stay so memorable. It’s wonderful to know you found your room comfortable and spotless—ensuring our guests’ comfort is always our top priority. We’re delighted you enjoyed the unique experience of dining in one of our Lakeside Pods and that both the food and service exceeded your expectations. We completely agree—it’s a shame you only stayed for one night! But we can’t wait to welcome you back for another visit, hopefully for a longer stay, to enjoy more of what our beautiful hotel has to offer. Thank you once again for your kind words, and we look forward to hosting you again soon! Warm regards, Gavin & Team Mercure Gloucester Bowden Hall Hotel

Allo Allo weekend

Tripadvisor 评级 5.0/5

Angie F Friends getaway - 经 TripAdvisor 认证的评论

Went for Allo Allo weekend great time food good lovely surroundings. Room good wonderful staff will go again to a themed weekend. Hope it will be next year . Would thoroughly recommend easy drive from Somerset. We had the very best weekend. Thankyou all

Dear Angie F, Thank you for your fantastic review! We’re thrilled to hear you had such a wonderful time at our Allo Allo themed weekend. It’s always a delight to know our guests enjoyed the event, from the food to the surroundings and, of course, the warm hospitality of our staff. We’re so glad your experience was worth the drive from Somerset, and we’re already looking forward to welcoming you back for another themed weekend. Keep an eye on our events calendar—we’ll do our best to make next year’s just as memorable! Thank you for your kind recommendation, and we hope to see you again soon for another fantastic stay. Warm regards, Gavin & Team Mercure Gloucester Bowden Hall Hotel

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其他网络用户评价我们的酒店

  • 353 评论 9.5/10 位置
  • 868 评论 6.9/10 房间
  • 1,050 评论 9.4/10 服务
  • 39 评论 4.2/10 上网
  • 368 评论 8.6/10 早餐
  • 305 评论 5.9/10 清洁度
  • 95 评论 5.3/10 酒吧和饮品
  • 5 评论 1.4/10 运动休闲

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