Mercure Norwich Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 418 reviews

Mercure Norwich Hotel - Image 1
Mercure Norwich Hotel - Image 2
Mercure Norwich Hotel - Image 3
Mercure Norwich Hotel - Image 4

Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • A four-star hotel that offers convenience, comfort and style.

  • 10 conference rooms with the largest up to 400 delegates

  • Located only 1.5km from Norwich International Airport and close to the UEA

  • Complimentary guest parking for 225 cars

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mercure Norwich Hotel

121 131 Boundary Road
NR3 2BA NORWICH
United Kingdom

GPS:52.653127, 1.266738

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

The hotel is friendly, professional team make sure dishes from the The Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  418 reviews

TripAdvisor Rating  3.5/5  1,057 reviews

Well located, clean comfy room

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Nice comfy room, all amenities needed. Easy access into city centre via public transport. Helpful staff.

Dear Lucy, We very much appreciate your comments regarding your stay at the Mercure Norwich Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stuart Collins General Manager

Good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Stay here on a fairly regular basis. As always clean tidy and staff friendly and helpful

Dear Wayne, We very much appreciate your comments regarding your stay at the Mercure Norwich Hotel. I am glad you found the hotel clean and tidy and our staff friendly. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stuart Collins General Manager

60th Birthday Party Venue

TripAdvisor rating 5.0/5

Jane M TripAdvisor review

I've just celebrated my 60th birthday with a party in the fabulous City Suite Room at the MERCURE NORWICH. From start to finish the whole experience was a joy; from booking that large beautiful room in the first instance, to the party itself and then staying overnight in the hotel, with breakfast the following morning, everything was just wonderful. The Events Manager, Gill, is so friendly and enthusiastic about giving people the best experience. Her suggestions and ideas were helpful and very welcome, and she was so reassuring when I feared no-one would turn up. I've had numerous party guests tell me they had a brilliant time, and lots of comments about what a terrific venue it is. The City Suite room itself was set up beautifully by the staff, fairy lights on the walls, balloons on the tables. It's got a large dance floor and a stage where I had a live band, as well as the resident DJ who did an excellent job. He was more than happy for me to give him a preferred playlist. The buffet food surpassed all expectations and was great - we had lots of comments about how good the food was. As for breakfast, well I hadn't been expecting much (my experience of other hotels) but that was excellent too. It was so good to have breakfast with the party guests who had stayed over in the hotel. What a unique experience the whole thing was. I'd like to thank all the staff for their hard work and attention to detail: to the catering staff for the wonderful food, to the DJ, the bar staff and especially to Gill because your enthusiasm and general loveliness of temperament really made all the planning part of the fun. Thank you. Love Jane

Thank you for a lovely review Jane. We are all so proud to have played a small part in your important birthday celebrations. Thank you for choosing us and for taking the time to share your experience. We wish you and your family every success.

Lovely hotel

Customer review rating 5.0/5

Katy Couples - Confirmed reviews ALL

Welcoming staff, delicious dinner and breakfast, comfortable rooms.

Dear Katy C., We very much appreciate your comments regarding your stay at the Mercure Norwich Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great value for money

Customer review rating 4.0/5

Sharon Friends - Confirmed reviews ALL

Went to friend’s birthday do, got a great rate on a room. The room was clean and tidy a little dated but for the price excellent value.

Dear Sharon R., We very much appreciate your comments regarding your stay at the Mercure Norwich Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

In partnership with TripAdvisor

Other web-users rate our hotel

  • 126 reviews 8.6/10 Location
  • 411 reviews 7.7/10 Room
  • 513 reviews 9.4/10 Service
  • 10 reviews 3.3/10 WiFi
  • 192 reviews 8.9/10 Breakfast
  • 185 reviews 7.9/10 Cleanliness
  • 183 reviews 8.1/10 Comfort
  • 111 reviews 4.1/10 Vibe

Powered by Trustyou

Our other establishments nearby

Novotel Ipswich Centre 4 stars

Customer review rating (ALL Rating) 4.3/5 (388 reviews)

At 67.157 km

See the hotel
All our hotels in Norwich