Kingfisher Bay Resort Fraser Island 4 نجوم

ملاحظة Tripadvisor 4.0/5 10,545 أراء

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Kingfisher Bay Resort, North White Cliffs, 4655 FRASER ISLAND, أستراليا

الوصف

خدمات الفندق الإضافية

  • Advanced Ecotourism Certification and Green Travel Leader status from Ecotourism Australia

  • Transfers from Hervey Bay Airport to Kingfisher Bay Resort - prebook with Reservation team

  • Prebook experiences: Beauty Spots Tour, Whale Watch, 4WD hire, Day Spa, more with reservations

  • Experience the magic of Illumina K'gari, an enchanting light show at Kingfisher Bay Resort

  • Voted as one of Australia's Top 10 family resorts, in the Holidays with Kids Magazine 2023

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موقع الفندق

Kingfisher Bay Resort Fraser Island

Kingfisher Bay Resort, North White Cliffs
4655 FRASER ISLAND
أستراليا

نظام تحديد المواقع العالمي (GPS):-25.392323, 153.030034

الهاتف
فاكس +61 7 4194 9230

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • الحيوانات الأليفة غير مسموح بها
  • مطعم
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
قرب الفندق
  • موقف

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تقييم TripAdvisor  4.0/5  10,545 أراء

2025 شهادة تميّز

Kingfisher Bay

ملاحظة Tripadvisor 5.0/5

longworthec العائلات - تقييم TripAdvisor المعتمد

Great service, beautiful location. Clean well equipped rooms. I’d give the light show a miss as it’s a good concept but boring and quite dull

We loved out stay here

ملاحظة Tripadvisor 5.0/5

Daniel O العائلات - تقييم TripAdvisor المعتمد

Our stay here was fantastic. the rooms and facilities are great and such a nice place to relax after a long day on the island.

Dear Daniel, Thank you for your wonderful review! We’re thrilled to hear that you had a fantastic stay and found our rooms and facilities to be great for relaxation after your adventures on the island. We appreciate your kind words and hope to welcome you back for another memorable stay soon!

😔 Stuck in the 1990s - extremely disappointing experience!

ملاحظة Tripadvisor 1.0/5

FresserOJK Couples - تقييم TripAdvisor المعتمد

We stayed at Kingfisher Bay Resort for two nights and were really disappointed overall. For a resort in such a beautiful location, the standard of accommodation and service is shockingly poor. You don’t even need high standards to think this!! The bathrooms had visible mould, the walls are paper thin, and it genuinely feels like the rooms haven’t been updated since the resort opened in the early 90s – not even a fresh coat of paint. Coming back to the room each day was depressing rather than relaxing, which is the last thing you want on a trip to Fraser Island. The resort was clearly short staffed. Every meal involved queuing for 10–15 minutes to be seated, and you’re expected to collect your own cutlery from a central station – which was often missing items anyway. The food itself was awful, easily the worst part of the stay, and completely unjustifiable given the prices. It feels like the resort relies heavily on the fact that options on the island are limited, so quality control just isn’t a priority. This might be understandable if it were cheap, but it absolutely isn’t. The whole experience was embarrassing for what is marketed as a premium resort. We originally thought we’d regret only booking two nights on the island, but by the end we couldn’t wait to leave. Sadly, this resort really lets down an otherwise incredible destination.

Dear FresserOJK, Thank you for sharing your feedback, and we’re very sorry to hear that your stay did not meet expectations. The issues you’ve described regarding room condition, cleanliness, noise, and the overall dining experience are certainly not the standard we aim to provide, and we apologise that this impacted your time on K’gari. Please be assured that your comments have been shared with our leadership team, including our Group General Manager, and the relevant departments are reviewing the concerns you’ve raised around maintenance, service flow, and food quality. We appreciate you taking the time to outline your experience so openly, as it helps us identify where improvements are most needed. We hope we may have the opportunity to welcome you back in the future for a far more enjoyable and relaxing stay.

Not a great experience

ملاحظة Tripadvisor 3.0/5

wendybD4213QD تقييم TripAdvisor المعتمد

At reception we were told that we could take luggage trolley to our room. This was not the case as our room only accessible via stairs. This was very frustrating for elderly guests. Not enough parking. Stayed 2 nights. Couldn't get any channels on TV. No cold water in fridge. Room wasn't serviced second day. Meals and beverages - expensive. Bed was comfortable. Air conditioning worked well.

Dear wendybD4213QD, Thank you for sharing your feedback regarding your recent stay. We sincerely apologise for the challenges you faced with accessibility, parking, and the issues with your room amenities. We understand how frustrating this must have been. We appreciate your comments about the TV and fridge, as well as the lack of room servicing on your second day. Your feedback is invaluable, and we will address these concerns with our team to ensure improvements are made. On a positive note, we’re glad to hear that you found the bed comfortable and the air conditioning effective. Thank you for your insights, and we hope to have the opportunity to provide you with a better experience in the future.

New year fraser.

ملاحظة Tripadvisor 5.0/5

Ashleigh s العائلات - تقييم TripAdvisor المعتمد

Absolutely fantastic. Pools- great and clean. Beach- safe, clean and relaxing. Food- plenty of places, yummy, great variety. Everything in walking distance. Pricing is decent. Village shop, has everything.

Dear Ashleigh, Thank you for your fantastic review! We’re thrilled to hear that you enjoyed your New Year’s stay with us at Kingfisher Bay Resort. It’s wonderful to know that you found our pools clean and inviting, and that the beach provided a safe and relaxing environment. We’re glad you appreciated the variety of delicious food options and the convenience of everything being within walking distance. It’s great to hear that our village shop met your needs as well! Thank you once again for your kind words. We look forward to welcoming you back for another memorable stay!

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