โนโวเทล ดานัง พรีเมียร์ หาน ริเวอร์

Upon arrival we were checked in by Giong. Greeted by a friendly warm inviting welcome. We were serve a welcome drink each. There is no designated Priority check in counter for Accor All. Club lounge under reno on 29th floor so all club lounge services are temporarily on level 4 with the restaurant. Nice restaurant with good view to Han river. Breakfast was good, served between 6-10 daily. Had a lot of options. Even a Bahn mi station. High tea 3-5pm, evening canapés 6-8pm for Platinum members. All staff service was very good. Some speak better English than others. This Novotel knows how to look after their platinum guests. The service provided by Giong was exceptional. All staff from front desk to restaurant was always ready to help. Other Accor hotels can definitely learn from this Novotel. Highly recommend. We are planning to return with the whole family in the next year or 2. Keep up the awesome service you provide.

A modern hotel in a great location. Very well appointed and quiet rooms if you need some relief from the traffic commotion outside. Staff were wonderful and we felt most welcomed by Outlet Manager Nguyen Khanh. We looked forward the the amazing buffet breakfast spread each morning, his company and conversation. Will be back.

We are so lucky to hv their Super Nice n friendly staff Thien, Tuan and Trang in taking care of us. Nice Room, Good Location n Best staff 👍👍👍would recommend to anyone who is planning to spend time in the DaNang City.

Thank you Novotel Da Nang for a great holiday experience. Giang in reception was very welcoming and always coming up to us enquiring about our stay and what we had been doing each day. Thieiv who works in the Concierge was great at answering our questions, booking enquiries and followed up on our booked experiences. Truly thoughtful.

Helped with early check-in and room with very nice view. The service is so good and friendly. Thank you, Giang Phuoc for great service. We recommend the hotel and would like to come back later! Thank you team!