โนโวเทล ดานัง พรีเมียร์ หาน ริเวอร์ โรงแรม 5 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.4/5 รีวิว 5,587 รายการ

โรงแรมที่ผ่านการรับรองจาก ALLSAFE

ข้อความข้อมูล

โนโวเทล ดานัง พรีเมียร์ หาน ริเวอร์
ดูแผนที่
+ 27 บริการ

ความพิเศษของโรงแรม

  • ตั้งอยู่ใจกลางเมืองดานัง

  • "เข้าถึงสถานที่ท่องเที่ยวและสนามบินนานาชาติได้สะดวก"

  • "ติด 10 อันดับแรกจากโรงแรม 384 แห่งของดานังใน TripAdvisor "

  • ห้องพักมีระเบียงพร้อมทิวทัศน์มุมกว้างของเมือง

  • "ตัวเลือกร้านอาหารและสถานที่อันยืดหยุ่นและหลากหลาย"

สถานที่ตั้งโรงแรม

โนโวเทล ดานัง พรีเมียร์ หาน ริเวอร์

36 Bach Dang Street
Hai Chau District
02363 ดานัง
เวียดนาม

แฟ็กซ์: (+84)2363929998

เช็คอินตั้งแต่ 14h00

เช็คเอาท์ได้ถึง 12h00

พิกัด:16.077222, 108.223333

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

สรุป
  • สระว่ายน้ำ
  • ที่จอดรถ
  • ร้านอาหาร
  • โรงแรมที่ผู้ใช้รถเข็นสามารถเข้าถึงได้
  • บริการให้ความสะดวกสบาย
  • เครื่องปรับอากาศ
  • Wi-Fi
  • อาหารเช้า
  • บาร์
  • ห้องประชุม

THE SQUARE

Step in the Square to experience a lavish breakfast buffet each morning. Then as the sun sets, the restaurant transforms to offer theme buffet prepared live by our talented chefs in sparkling open kitchen and once a week seafood extravaganza night.

ที่พักของเรา

ไม่ว่าคุณจะมาด้วยเหตุผลอะไร มาพักผ่อนหรือมาเพื่อธุรกิจ เรามั่นใจว่าสิ่งอำนวยความสะดวกที่ยอดเยี่ยมของเราและห้องพักแบบเปิดโล่งจะให้บริการตรงตามความต้องการของคุณ ห้องพักทันสมัยและกว้างขวางทุกห้องที่โนโวเทล ดานัง พรีเมียร์ หาน ริเวอร์ได้รับการออกแบบด้วยความใส่ใจในความสะดวกสบายของคุณ

การจัดประชุมและงานอีเวนต์ของท่าน

ห้องประชุมของเรา

  • จำนวนห้องประชุม: 6ห้อง

  • ขนาดใหญ่สุด: 475 ม²

  • ความจุจำนวนผู้เข้าร่วมงานสูงสุด: 526 คน

  • ความจุจำนวนแขกสูงสุดสำหรับงานจัดเลี้ยง: 280 คน

อ่านเพิ่มเติม

รีวิวจากแขกผู้เข้าพักที่
โนโวเทล ดานัง พรีเมียร์ หาน ริเวอร์

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL 4.4/5

รีวิว 5,587 รายการ

เรทติ้งบน TripAdvisor 5.0/5

รีวิว 3,349 รายการ

2021 รางวัล Certificate of Excellence จาก TripAdvisor
Certificate of excellence ปี 2021

Excellent choice for enjoying the city

คะแนนจาก Tripadvisor 4.0/5

GoPlaces44550092784 08/04/2021 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Excellent location for enjoying the city. Superb view of the city at night. Nice and very functional rooms, Good service despite covid situation and limited number of guests. A place to come back for sure.

Dear Mr./Ms.GoPlaces44550092784, Thank you so much for taking the time to tell us your experience with respect to your current stay at Novotel Danang Premier Han River and for your recommendation of our hotel to other travelers. We are so happy to learn that you was satisfied with the hotel location, room's functions and especially our hotel's services. Your compliment is such a great encouragement to all of our staffs as we always strive our best to bring the customer the best service as we can. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Your sincerely, Ms. Dung Phan Guest Experience Manager

Terrible Breakfast

คะแนนจาก Tripadvisor 3.0/5

Dream05858229528 23/12/2020 รีวิวที่ได้รับการรับรองจาก TripAdvisor

I have been Novotel Da Nang sevreal times before. However this time is very disappointment. When I had a breakfast, I ordered 'Bun Bo Hue' and chef served this food to my table. I found mysterious 'one thing', and I catched that it is 'cooked bug(exactly Fly). I called mater chef and complain this matter, and, after that I also claimed this issue to front desk. But, Breakfast dining still serve this menu(Even 'bug' was found cooked bun bo Hue soup), and front desk also any other feedback for me. Finally when I check out this hotel, I ask again to front desk. 'Why this issue happen, and why any other person don't explain this matter ?' but front desk also do not want to take a responsibility, just ask me again 'F&B team didn't reply yet? If you want call them, now call F&B team manager' I rejected their request and check out immediately. I have lots of experience at Accor chain hotel, but never happen kinds of this issue. FLY into soup.. Novotel is not street food bar..and not 1 star hotel. Please explain me route cause and counter measure.

Dear Mr. Kang, Xin chào! Thank you so much for taking the time to share your feedback with regards to your recent stay at Novotel Danang Premier Han River. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. It was with deep regret that you have badly experienced with the way our Food and Beverage and Front Office team handled your feedback. Guest’s feedbacks shall be shared to higher management of the hotel so that we could know and address it immediately. Actually, this incident has not happened at our hotel before since we have strict food safety policies in place. After knowing your feedback on Trip advisor, I have communicated this issue with the entire Food and Beverage and Front Office team and rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Our General Manager and Director of Food & Beverage would be more than happy to meet you in person during your next visit and ensure that your visit would be the perfect one. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Ms. Dung Phan Guest Experience Manager

average stay

คะแนนจาก Tripadvisor 4.0/5

QNgNg Business - 08/10/2020 รีวิวที่ได้รับการรับรองจาก TripAdvisor

neither of my pre-arrival requests were properly addressed/ satisfied. Staff members were generally nice but professional level was not up to the standard. Poor welcome amenities. Food didnt meet my expectation.

Dear Mr/Ms Ngoc N, Thank you for taking the time to tell us about your experience at the Novotel Danang Premier Han River. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will communicate all your feedbacks to our team members please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Novotel Hotel Rooms have just been reopened from after a long period of Lockdown and the new Breakfast Menu by our New hired Master Chef has also be launched. With the new changes, we believe that the guest's experience will be significantly enhanced and satisfied. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Limited Power Supply Socket in the room (2903)

คะแนนจาก Tripadvisor 5.0/5

geraldho2020 Business - 11/06/2020 รีวิวที่ได้รับการรับรองจาก TripAdvisor

I appreciate very much my room (2903) was upgraded but what surprised me was that the working table do not have an electrical supply Socket. When my computer battery runs out I have to stop working. In fact the whole room do not have electrical supply socket except at the coffee machine. That place is too small for working with computer.

lovely service, unforgettable experience

คะแนนจาก Tripadvisor 5.0/5

Pui Pui S 24/01/2020 รีวิวที่ได้รับการรับรองจาก TripAdvisor

My family has decided to stay in the two bedroom suite for three nights to celebrate their birthday in danang. The view is stunning with the spacious balcony, it is service apartment like including 2 room toilet and 1 washroom in living area. The service is incredible, as the trip mainly celebrates my parents birthday, a decent cake with some hams and cheese are prepared nicely. And some daily tea serving, very caring service and I would like to thank you everyone from the hotel for their hospitality. And we have breakfast included as well in square restaurant, food is alright, variety is satisfying yet the taste is fine, not really impressive, the music is cool though along with the great morning view!

Dear Mr./Ms.Pui Pui S, I would personally like to thank you for taking the time to communicate your valuable feedback to us following your recent stay at Novotel Danang Premier Han River. Thank you for your detailed review, it certainly paints a vivid picture of your experience with us for all of the readers to enjoy! Thank you for your compliment about our view, our service on your birthday and also our food. I have just passed my thanks to all the team who did a wonderful job to bring you the most lovely service and unforgettable experience . They are so much happy to receive your feedback . Our service is what truly separates us from the rest of the pack! I was pleased to read you enjoyed your stay and may I take this opportunity to thank you again for staying with us. We hope to have more chance to celebrate your special occasion in our hotel! Yours sincerely, Hotel management

Good choice to stay again

คะแนนจาก Tripadvisor 4.0/5

Trip740849 Couples - 20/01/2020 รีวิวที่ได้รับการรับรองจาก TripAdvisor

This is my first stay at Novotel Danang and i would say, average upon check in though i was at executive floor, i am impressed however by the Assistant Manager Miss LOAN as she been very helpful and i appreciate her professionalism and hospitality during our stay; she is the right example to show how you should be taken care of even other members of the hotel were not able to help; in short though these were small issues but she has shown how to serve clients the best she could. I shall be back to this hotel if i come back to Danang in future. Thank you, Loan.

Dear Mr./ Ms.Trip740849, We very much appreciate your kindly words regarding your stay at Novotel Danang Premier Han River. We are pleased to hear that you did enjoy our helpful service from Ms.Loan and we are also proud of what she tried to do to make your stay the most memorable one. We are very lucky to have her in our team and I have just given my thanks to her as she truly went above and beyond to ensure your service with the best experience. She’s excited to hear your feedback. Once again, thank you for sharing your experience. We look forward to welcoming you back soon. Sincerely, Hotel management.

Service Extraordinaire!

คะแนนจาก Tripadvisor 5.0/5

melvtc23 Family - 18/01/2020 รีวิวที่ได้รับการรับรองจาก TripAdvisor

I rarely write a review, but this is definitely an exception. From the moment we were picked up from the airport, we felt very welcome. Everyone was helpful and friendly. The room had amazing view, the service was exceptional in every way especially at the lounge, and the breakfast very much exceeded expectation. By far, the best Novotel we have ever stayed with. Warmest regards to GM Christophe Pairaud and all the staff at the lounge. Can't wait to return!

Dear Mr./Ms.melvtc23, I would like to thank you for taking the time to communicate your valuable feedback to us following your recent stay at Novotel Danang Premier Han River. We are so much happy to received your compliment about the exceptional service and breakfast in our hotel which was exceeded your expectation. Thank you for mentioning Mr. Christophe Pairaud, our General Manager and staff at the lounge who did a warm welcome to you. Your comments have been passed onto our team and we are greatly appreciated. Our service is what truly separates us from the rest of the pack! I was pleased to read you enjoyed your stay and may I take this opportunity to thank you again for staying with us. We very much look forward to welcoming you back to Novotel Danang Premier Han River soon! Yours sincerely, Hotel management

Nice River View

คะแนนจาก Tripadvisor 5.0/5

Anthony H Business - 16/01/2020 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Great river view and food offered by the Novotel Hotel Danang. You can easy access to the hot spot tourist location. The famous CONG coffee shop only few steps away. Great gym facility and fantastic spa facility.

Dear Mr./Ms.Anthony H, We very much appreciate your comments regarding your stay at the Novotel Danang Premier Han River. We are pleased to hear that you satisfied with our location. Thus, it is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the heart of Danang city and a very strategic location that brings our guests much more convenient. Once again, We truly appreciate your kind words about our staff and our location. It's definitely a boost for us every time we hear positive reviews such as this. Looking forward to welcoming you back. Your Sincerely, Hotel management

Always amazing

คะแนนจาก Tripadvisor 5.0/5

Scott T Couples - 01/01/2020 รีวิวที่ได้รับการรับรองจาก TripAdvisor

4th time to stay here and always feel most welcome and valued by all staff. From welcome emails to transfer from the airport and the check-in everything was so delightful. Special mention to Ms Thao and Ms Linh from In Balance Spa for their care and assistance with all bookings and treatments.

Dear Mr.Scott T, We are so happy to read your comment and delighted to hear that we have been part of so many journeys you have been taken. As you mentioned,Ms Thao and Ms Linh from In Balance Spa took a good care of you and your treatment. We are so proud to have both of them in our team. One of the things we always try to maintain in our hotel is to make our valuable guests feel welcome and feel at home. Thus, your feedback will serve as an encouragement not only to Ms.Thao and Ms.Linh but also to all of our staffs . We are always ready to welcome you. Thank you for your loyalty and trust, Hotel Management

A very impressive hotel

คะแนนจาก Tripadvisor 5.0/5

177bryanc Family - 01/01/2020 รีวิวที่ได้รับการรับรองจาก TripAdvisor

My family stayed at this hotel for Christmas holiday. The location is perfect and is in walking distance to major tourist sites, restaurants and bars. The room is pretty good and clean, and night view from the room is stunning. We ate Christmas buffet at the restaurant and my parents love it. Overall, we enjoyed our stay and strongly recommend Novotel.

Dear Mr./Ms.177bryanc, We very much appreciate your comments regarding your experience at the Novotel Danang Premier Han River. We are pleased to hear that you really loved our food on Christmas Holiday, our view and our location. Thus, we are so lucky to have a property in the heart of Danang city and a very strategic location that brings our guests much more convenient. Once again, we truly appreciate your kind words about our food and our location. It is definitely a boost for us every time we hear positive reviews such as this. Looking forward to welcoming you back soonest. Sincerely, Hotel management

Spacious suits

คะแนนจาก Tripadvisor 4.0/5

JAM20191 Family - 30/12/2019 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Spacious ,clean suits .Gym was massive and clean ,.very nice breakfast.Lounge was also very good .Nice selection of food and drinks .Overall enjoyed our stay. I only wish it was closer to the beach or more regular shuttle .Also could hear the traffic at night .

Dear Mr./Ms.JAM20191, We very much appreciate your comments regarding your stay at the Novotel Danang Premier Han River. We are happy that you enjoyed the gym, breakfast, food and drinks in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Excellent service and yummy lounge food

คะแนนจาก Tripadvisor 4.0/5

Martin Jeffrey W Solo travel - 14/12/2019 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Tina Tam was very helpful arranging early check in and free airport transfer by shuttle bus. Wisely I paid extra for an executive room with executive lounge access. Lounge staff were very friendly and helpful and there was a very good selection of drinks and briliiant selection of food including freshly grilled oysters during cocktail hour in the lounge. Shopping was available nearby at the fascinating Han Market. Top marks to the hotel for my brief stay.

Back in Accor

คะแนนจาก Tripadvisor 4.0/5

wilfredkang Business - 13/12/2019 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Of all Novotel you deserve the word premier, everything from arrival check-in to departing your property was very impressive and shower with Vietnamese hospitality. Only 1 issue that the water control for shower need to be alter to even temperature, all 3 rooms we had have the same problem few second of hot and few seconds later cold.

Dear Mr./Ms. wilfredkang, Thank you for your review! It is a pleasure to hear you enjoyed our impressive service. We are sorry about the incident you experienced with the water control for shower. Please reassured, we have shared your comments with our team and we will ensure no other guest walks away with a similar experience. We appreciate your feedback and hope you visit us again very soon! Regards, Hotel Management

Need improvement on Food

คะแนนจาก Tripadvisor 4.0/5

Awong999 Couples - 08/12/2019 รีวิวที่ได้รับการรับรองจาก TripAdvisor

The room is good, with a nice view of the Han River. Meals are a disappointment. Because of the renovation of the main restaurant, breakfasts are served in the lobby bar which is not really equipped to handle all the guests, so we were seated in the main lobby area. They should have opened a function room to handle all the group tourists. Also had lunch and dinner at the lobby bar and there are limited choices of food, and some of the 'fusion' dishes like seafood linguine with kimchi cream sauce are not to everyone's tastes. There is a Chinese restaurant on premise but it is not actually part of the hotel, so I cannot take advantage of my AccorPlus membership discount. Had a look at the menu and prices are very expensive per Vietnam standards.

Dear Mr./Ms. Awong999, We truly appreciate your comments regarding to your experience at our Novotel Danang Premier Han River and utilize this information to improve our operation to better serve our valued guests. Please accept sincere apologies for any inconvenience due to the food and breakfast experience during our renovation time. We are updating our facility as our commitment to our customer to deliver our guest the best experience . Please reassured that your experience has been informed to all of hotel's management team to see what we can do to better serve our guest during the current time. In addition, the experience was not norm at Novotel Danang Premier Han River, therefore, thank you for your patience and understanding. We do hope that you have not lost complete confidence in us and hope that you can give us another chance to better serve you in the future. Sincerely, Hotel management

ห้องพักกว้างขวาง ทิวทัศน์สวยงาม

คะแนนความคิดเห็นจากแขก 5.0/5

Ksara ครอบครัว - 22/10/2019 ความคิดเห็นของ ALL ได้รับการยืนยันแล้ว

ห้องพักสำหรับครอบครัว มีสองห้องนอนและพื้นที่ส่วนกลางสำหรับทำอาหาร ทานอาหารและพูดคุย มีระเบียงรับลมธรรมชาติ และวิวแม่น้ำหานทีาสวยงาม

Dear Ms. Saranya K., We very much appreciate your kindly words regarding your stay at Novotel Danang Premier Han River. We are so much happy to learn that you satisfied with the service in our hotel. We will be much delighted if you could share your 5-star experience and give us 5 balloons on our TripAdvisor page through the link below http://bit.ly/2lRoejh. This definitely serve as an encouragement to all of us as we always try to bring our guests the best services. Once again, thank you for your feedback. We look forward to welcoming you back soon. Sincerely, Hotel Management

Friendly Staff

คะแนนจาก Tripadvisor 5.0/5

lsun2019 Business - 20/10/2019 รีวิวที่ได้รับการรับรองจาก TripAdvisor

The staff at the Novotel Danang were kind, helpful and they provided personalized service. The staff at the breakfast buffet were particularly pleasant and provided information on Vietnamese culture and language all while keeping my tea cup full. I had a great experience at the Novotel and a beautiful introduction to Vietnam.

Dear Mr./Ms.lsun2019, We very much appreciate your kindly words regarding your experience at Novotel Danang Premier Han River. Actually, It brings us much pride to hear that you enjoyed our good service and our tea culture. I will definitely let our team know about your compliment as your feedback definitely serves as an encouragement to all of us as we always try to bring our guests the best services. Once again, thank you for your kind comment. We look forward to welcoming you back soon. Sincerely, Hotel Management

Great location and views

คะแนนจาก Tripadvisor 5.0/5

60darrenp Couples - 15/10/2019 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Stayed here in an apartment and loved the room and view. The lounge was outstanding especially the food selection. Skybar was spectacular with views over the city. Service by staff friendly esp in the lounge and porters

Dear Mr./Ms.60darrenp, We very much appreciate your comments regarding your experience at Novotel Danang Premier Han River and your kind words about our staff in the lounge and porters. We will be sure to let our team know that they made a good impact during your stay. This feedback will serve as an encouragement to all of our us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we are looking forward to welcoming you back soon. Sincerely, Hotel management

A Great stayed

คะแนนจาก Tripadvisor 5.0/5

CHAN418 Friends getaway - 14/10/2019 รีวิวที่ได้รับการรับรองจาก TripAdvisor

The staff was friendly and helpful.room upgraded to suite room and good rivers view. Very comfortable with the view in the morning. Executive lounge food is very delicious , a wide variety of drinks!!

Dear Mr./Ms.CHAN418, We very much appreciate your comments regarding your stay at the Novotel Danang Premier Han River. We are pleased to hear you satisfied with the service by our friendly and helpful staffs. As you mentioned, your upgraded room with a nice view can make you feel comfortable. This definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the heart of Danang city and a very strategic location that brings our guests much more convenient. Once again, We truly appreciate your kind words about our staff and our location. It's definitely a boost for us every time we hear positive reviews such as this. Looking forward to welcoming you back. Sincerely, Hotel management

A lovely stay at the Novotel Danang

คะแนนจาก Tripadvisor 5.0/5

robynmck2016 Couples - 13/10/2019 รีวิวที่ได้รับการรับรองจาก TripAdvisor

This hotel well exceeded our expectations. The club room upgrade was appreciated. The staff, from checkin to the concierge, were all well-trained and so so pleasant and helpful. Minh and her team in the club really went out of their way to make our stay pleasant. It's an easy walk into the main shopping streets and market, along the Han River. The hotel has a complimentary airport pickup, and also a complimentary shuttle to a partner resort on the beach. We only stayed for two days but next time will be back for longer.

Dear Mr./Ms.robynmck2016, We very much appreciate your comments regarding your stay at Novotel Danang Premier Han River and your kind words about our staff. I am very delighted to hear about that our staffs made your stay pleasant. Thus, one of the things we always try to maintain in our hotel is to make our valuable guests feel welcome and feel at home. We will be sure to let Ms.Minh and her team know that they made a good impact during your stay. This feedback will serve as an encouragement to all of our staffs as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we are looking forward to welcoming you back soon. Sincerely, Hotel Managememt

Excellent Service

คะแนนจาก Tripadvisor 5.0/5

samuelw43 Business - 15/09/2019 รีวิวที่ได้รับการรับรองจาก TripAdvisor

I stayed at the hotel during a busy business trip. The service was excellent from all members of staff I encountered during my stay. The Club Lounge was brilliant with an excellent selection of food and drink and excellent service.

Dear Mr./Ms. samuelw43 We very much appreciate your comments regarding your stay at the Novotel Danang Premier Han River. We are happy that your overall experience was excellent and you satisfied with the service, the food and drinks by our Club Lounge Team. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

รีวิว 20 ล่าสุดของเรา

ในฐานะที่เป็นพันธมิตรกับ  TripAdvisor

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